USI Insurance Services Employee Reviews
Out of 166 USI Insurance Services employee reviews, 87% were positive. The remaining 13% were constructive reviews with the goal of helping USI Insurance Services improve their work culture. The Customer Support team, with 95% positive reviews, reports the best experience at USI Insurance Services compared to all other departments at the company.
What does the leadership team need to get better at?
Diversity training, respect, empathy, accountability and communication skills
- Better communication of information on a regional level
Review from Business Development Dept
Leadership is focused on growth as a goal... without plans for culture, retention, etc. to meet that goal. While they have good intentions, team leaders are sometimes arbitrary, without the leader knowing anything about the departments that they manage, acting more as a middle man that a leader.
Why do you feel undervalued and what would make you feel better about your compensation?
No option to buy stock
Pay more for the amount of stress we go under. Everyone wants everything now! It's non stop
No option for non sales & non affluent people to invest in company.
No annual increases and no structure around compensation. Always hush hush
Better medical benefits and more pto
What do your coworkers need to improve and how could you work together better?
The people who work here are awesome, talented, and really do care about their clients and coworkers. Leadership could do a lot to facilitate better growth opportunities and opportunities for coworkers to work better together.
What needs to change to make the company culture better?
Either better training for management
Pay increase structure would be nice
Review from Customer Support Dept
To truly change the culture, decreasing the immense workloads and demands placed on employees considered to be “support staff” or “resources” would be helpful. More focus from Leadership on staffing these service/support/resource departments would help to improve the overall environment.
Review from Business Development Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of USI Insurance Services yet.
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What's going wrong and how can it be improved?
It’s a really stressful environment. I think not expecting employees to work 12 hour days would be the start. People have a life outside of work and companies should encourage you to spend time with family.
Recognition for non-sales staff needs to be corrected, along with clear paths for professional growth and advancement. Leadership and recruiting understanding the roles and work of the jobs they're filling/managing would go leaps and bounds to improve satisfaction and fair compensation.