Upwork Claimed Company

Upwork is the world’s work marketplace, connecting millions of businesses with independent talent around the globe. We serve everyone from one-person startups to 30% of the Fortune 100 with a powerful, trust-driven platform that enables companies and freelancers to work together in new ways that unlock their potential. With freedom and control, our customers unlock a world of potential given the tools and experience that develop skills and address business challenges. The impact is both economic and personal. Because when you find the right people, you stop working to get by and start working strategically. Our talent community earned over $2.3 billion on Upwork in 2020 across more than 10,000 skills, including website & app development, creative & design, customer support, finance & accounting, consulting, and operations. If you share our passion for doing great work that you love, you’ll be right at home at Upwork. We invite you to explore what’s possible in our work marketplace read more

EMPLOYEE PARTICIPANTS: 234

TOTAL RATINGS: 1684

CEO: Hayden Brown

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Upwork Retention Score

Upwork is in the Top 20% of similar sized companies in its ability to retain quality employees. 100% of employees would not leave Upwork if they were offered a job for more money while 79% are excited to go to work each day. Overall, 67% of Upwork's employees feel the company is doing what it should to retain them while 33% may be considering new employment. Quality employees are difficult to find which makes retaining them all the more important.

Last updated 5 days ago.

Where This Score Ranks Upwork's Retention

TOP
20%
In the Top 20% of 1835 Similar Sized Companies on Comparably
TOP
40%
In the Top 40% of 944 Nearby Companies in San Francisco
1st
1st place versus 3 competitors rated on Comparably

May

Aug

Dec

Feb

Mar

B+76 / 100

May

Who Ranks Upwork's Retention the Highest?

Department - HR 98/100

Department - Design 89/100

Ethnicity - Other 85/100

Who Ranks Upwork's Retention the Lowest?

Ethnicity - Asian or Pacific Islander 50/100

Department - IT 53/100

Department - Customer Support 54/100

Upwork Retention At a Glance

Upwork's Retention score is rated a "B+" by 225 employees. The category helps understand Upwork's focus and commitment to retaining employees in their organization.

Over the past three months, Upwork's Retention score has remained steady at 76/100. Upwork ranks in 1st place versus 3 competitors which include untapt, Experfy, and Nubelo. The HR and Design departments are likely to stay at the company the longest, while the IT and Customer Support departments are likely to have the highest turnaround.

Upwork's Retention score is in the Top 20% of 1835 similar sized companies (501-1,000 Employees) on Comparably. The Company ranks in the Top 40% compared to 944 nearby companies in San Francisco.

Upwork's Retention Trendline

Upwork76
Other Companies in San Francisco
Similar Size on Comparably

How Upwork's Retention Score is Calculated

Answer	Percent
Yes	74%
No	26%

Do you believe you're paid fairly?

Answer	Percent
Yes	76%
No	24%

Do you look forward to interacting with your coworkers?

out of 100

How would you rate the quality of your coworkers?

Answer	Percent
Yes	79%
No	21%

Are you typically excited about going to work each day?

Answer	Percent
Every week	33%
Once a month	11%
Once a quarter	34%
Once a year	11%
Never	11%

How often do you get valuable feedback on how to improve at work?

Answer	Percent
Yes	78%
No	22%

Do you approve of the job your executive team is doing at your company?

Answer	Percent
Yes	67%
No	33%

Do Your Company Leaders Do What They Should to Retain You as an Employee?

Answer	Percent
Very Secure	10%
Secure Enough	40%
Neutral	20%
Insecure	0%
Very Insecure	30%

How secure do you feel your job is at your company?

Answer	Percent
Yes	50%
No	50%

Do you have a close friend at work?

Answer	Percent
Yes	67%
No	33%

Would you leave your current job for a 20% raise at a different company?

Answer	Percent
Multiple times a week	0%
Once a week	0%
Once a month	29%
Once a quarter	14%
Never	57%

How often do you socialize with team members outside of work?

Answer	Percent
Yes	0%
No	100%

Do you feel burnt out at work?

Answer	Percent
Yes	67%
No	33%

Are you challenged at work?

Answer	Percent
Yes	100%
No	0%

Would you turn down a job offer today, for slightly more money?

Answer	Percent
Yes	67%
No	33%

Are you proud to be a part of your company?

Upwork's Retention Rank Against Similar Sized Companies on Comparably

TOP

20%

Upwork ranks in the Top 20% of other companies on Comparably with 501-1,000 Employees for Retention Score.

Upwork's Retention Rank Against Other Companies Nearby

TOP

40%

Upwork ranks in the Top 40% of other companies in San Francisco for Retention Score.

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