Upwork Team Employee Reviews | Comparably
Upwork Claimed Company
Upwork is the world’s work marketplace, connecting millions of businesses with independent talent around the globe. We serve everyone from one-person startups to 30% of the Fortune 100 with a powerful, trust-driven platform that enables companies and freelancers to work together in new ways that unlock their potential. With freedom and control, our customers unlock a world of potential given the tools and experience that develop skills and address business challenges. The impact is both economic and personal. Because when you find the right people, you stop working to get by and start working strategically. Our talent community earned over $2.3 billion on Upwork in 2020 across more than 10,000 skills, including website & app development, creative & design, customer support, finance & accounting, consulting, and operations. If you share our passion for doing great work that you love, you’ll be right at home at Upwork. We invite you to explore what’s possible in our work marketplace read more
EMPLOYEE
PARTICIPANTS
228
TOTAL
RATINGS
1640
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Upwork Team Employee Reviews

What are some of the best things about your team?

Smart, hard working and trustworthy.

Some of the remote workers work very hard

Everyone wants to help and partner. Fewer silos and lots of collaboration.

Good at what they do, good camaraderie, work hard!

I can be candid and trust everyone. People bring their true selves to work and are enjoyable to work with.

Review from Operations Dept

Great culture! Reduced meetings, respect and trust

collaborative, smart, hard working, compassionate

Smart, driven, collaborative, caring, passionate

Review from Marketing Dept

They seem to love what they do, most of them believe what the company stands for (even if the CEO and exec team don't)

Diversity of thought, depth of knowledge, desire to innovate, commitment to ethics, a bias toward action.

Review from Operations Dept

good communication skills and morale

Review from Admin Dept

I made it myself through multiple contracts.

Review from Operations Dept

Very enthusiastic and ready to help

Review from Design Dept

They give clear direction as to what kind of work they want done.

Review from Design Dept

The other workers range from excellent to terrible, but that is the nature of the platform.

Review from Design Dept

What do your coworkers need to improve and how could you work together better?

Most ICs and some managers are world-class and a joy to work with. 90% of managers are yes-people who will never say no to anything leadership asks for. Meetings are incredibly stressful because IC managers will throw their ICs under the bus to deflect responsibility for issues from themselves.

I work alone no coworkers

I don't have a "team" as a freelancer

Crab mentality, nepotism, not so fair

Review from Customer Support Dept

We could use more interaction to be honest.

i dont interact with them at all

Review from Customer Support Dept

Review Sentiment at Upwork

72
72%
28
28%

About Upwork's Team

C+
72/100

Where This Score Ranks Upwork's Team

TOP
50%

In the Top 50% of 1568 similar size companies on Comparably

BOTTOM
40%

In the Bottom 40% of 784 companies in San Francisco

2nd

2nd place versus 3 competitors rated on Comparably

Upwork's team score is currently ranked in the Top 50% of similar sized companies on Comparably and placed 2nd among its competitors. 76% of Upwork employees look forward to interacting with coworkers while 61% believe their company meetings are effective. Among the various teams at Upwork, the Design department ranks the highest in team score.

Rate Team the Highest

  • Department - Design
    +16%
  • Experience - Over 10 Years
    +11%
  • Ethnicity - Caucasian
    +5%

Rate Team the Lowest

  • Ethnicity - Hispanic or Latino
    -26%
  • Department - Customer Support
    -23%
  • Experience - 1 to 3 Years
    -23%

How Upwork's Team Score is Calculated

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Results from 67 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

72
out of 100
How would you rate the quality of your coworkers?
AnswerPercent
Yes61%
No39%
Are your company's meetings effective?
AnswerPercent
Yes76%
No24%
Do you look forward to interacting with your coworkers?
AnswerPercent
Yes14%
No86%
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