Upwork Leadership Employee Reviews | Comparably
Upwork Claimed Company
Upwork is the world’s work marketplace, connecting millions of businesses with independent talent around the globe. We serve everyone from one-person startups to 30% of the Fortune 100 with a powerful, trust-driven platform that enables companies and freelancers to work together in new ways that unlock their potential. With freedom and control, our customers unlock a world of potential given the tools and experience that develop skills and address business challenges. The impact is both economic and personal. Because when you find the right people, you stop working to get by and start working strategically. Our talent community earned over $2.3 billion on Upwork in 2020 across more than 10,000 skills, including website & app development, creative & design, customer support, finance & accounting, consulting, and operations. If you share our passion for doing great work that you love, you’ll be right at home at Upwork. We invite you to explore what’s possible in our work marketplace read more
EMPLOYEE
PARTICIPANTS
228
TOTAL
RATINGS
1640
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Upwork Leadership Employee Reviews

What do you like best about the leadership team?

Open for discussion and knowledgable

They are awesome. Helps us in every errors.

Hands-on and he is approachable.

Review from Admin Dept

The leadership team is incredibly transparent and approachable and real.

Attitude and encouragement for emoloyees

Everyone is expected to be a leader

Intelligence, vision, compassion, passion, bold

I love how we share the same passion with our leaders. We do not just advocate to our clients but also to our freelancers.

Best company I have ever worked for! Our CEO, Hayden, has a strong vision and is the perfect combination of being a data-driven business leader and also putting people first. Upwork is filled with smart people who believe in our mission of creating economic opportunity so people have better lives.

Review from Marketing Dept

i would like the best leardership team

Review from Marketing Dept

Supportive, hard working, and very timely

Review from Marketing Dept

I just started working for Upwork. The company is very helpful in making sure that I'm successful as an Upwork contractor.

Review from Design Dept

They are honest and direct.

Review from Design Dept

Intelligent, innovative, pragmatic, committed to changing the world for the better.

Review from Operations Dept

good at communication and instruction

Review from Admin Dept

Independent work environment for employees

Review from Customer Support Dept

Im honestly not sure what to say about them, i dont think Ive been working here long enough

Review from Customer Support Dept

What does the leadership team need to get better at?

Responding to freelancers with problems.

Minimize the chaos around the recent product org change. Way too many VPs are just dead weight. Promote skilled people who do the work, not the ones who present the work to you. Invest more in career growth and keep the standards uniform.

Spend more time being candid about what doesn't work and fix consistent problems. Spend more time building cohesive employee teams instead of outsourcing. Spend more money on fewer freelancers of high quality rather than the alternative. Hold managers and directors+ accountable. Less talk, more walk

Review from Operations Dept

Free connects for the workers.

Respecting the workers, not just the employers. It is too expensive to apply for jobs anymore and there is still no guarantee anyone will hire when you put out an application.

Review from Design Dept

Communication and assistance with users

Planning, they don't seem to understand what the company should be: is it workforce? staffing? freelancing? Does it compete with small players or big players?

Everything needs to be improved

Review from Customer Support Dept

They make things work for us on a daily basis.

Be more in communication and support

Review from Design Dept
TOP
35%

Leadership Scores are rated in the Top 35% of similar size companies on Comparably

Rated Upwork Leadership the Highest

  • Department - HR
    +21%
  • Ethnicity - African American/Black
    +20%
  • Experience - 3 to 6 Years
    +10%

Rated Upwork Leadership the Lowest

  • Department - IT
    -17%
  • Department - Customer Support
    -13%
  • Experience - 1 to 3 Years
    -13%
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