Under paid compared to similar positions in the area, benefits effectively unusable because of poor management or bad communication from management. Uncompetitive options for health insurance.
Listening to employee feedback about issues, training, paying attention to staff needs and metrics, effectively comminicating with employees, effectively communicating with patients, consistency, employee retention, employee growth, employee health, selecting competent staff and managers.
In order: overhaul administration, retrain management, actually train staff, actually hold people accountable for their mistakes so they can grow and learn from them. Management acted like any little mistake was a potential firable offense and routinely refused to address anything meaningfully.
Replace management with people who actually believe in the company misson and empower them to be able to actually achieve them. It was obvious to me management was beaten down by those above them and were just continuing the cycle. Administration needs a serious overhaul.
Actual training, no one was given any formal training (management preferred the "it takes a village" method, citing low staffing). Staff overworked and stressed due to incompetent management and often stymied by management as well, we had to result to self management due to lengthy response times