Victra KPIs and OKRs | Comparably
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Victra Claimed Company
Victra was founded as a partnership by Richard and David Balot in October 1996 in Wilson, North Carolina. Victra was incorporated as ABC Phones of North Carolina, Inc. in 1999. Today, Victra is independently owned and operated in Raleigh, North Carolina, with more than 200 people in the Store Support Center. In 2020, Victra opened its Communications Center, employing hundreds of team members who handle Verizon Consumer, Business, and Customer Care calls, along with Victra store support. As a company, Victra employs more than 7,000 people and serve guests in more than 1,700 locations across 50 states. We are proud to be the largest authorized retailer of Verizon! read more
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EMPLOYEE
PARTICIPANTS
700
TOTAL
RATINGS
20238

Victra KPIs and OKRs

Employees’ understanding of Victra's KPIs and OKRs is essential for its success. Out of 695 Victra employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 660 have said yes.

AnswerPercent
Yes95%
No5%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Manager's Role in Accomplishing Goals

A main function of a managerial role is to lead one’s subordinates. A manager at Victra is responsible for ensuring his subordinates accomplish objectives using key performance indicators. Victra employees shared they generally receive helpful feedback every week. Feedback and positive reinforcement are both conducive to meeting goals.

AnswerPercent
Yes0%
No0%
Are you typically recognized for the impact and accomplishments you make for your current company?
AnswerPercent
Every week64%
Once a month24%
Once a quarter5%
Once a year2%
Never5%
How often do you get valuable feedback on how to improve at work?
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