The salary and retirement plan
amazing medical insurance, free cruises
The medical benefits are paid by the company
Generous benefits packages offering virtually free health care
highly subsidized medical, dental, vision plans,
The flexibility of options available
highly subsidized medical/dental/vision for the family.
Benefits package is amazing as well as 401K match. Company is private so they do not offer stock options.
The ability to make an adult income has dramatically reduced. Viking hires by advertising for experiences salespeople, and require evidence of a proven track record, but they pay as if you are fresh out of high school with no experience.
As a sales agent their should be greater compensation and a better process regarding conversion rates. You get penalised for calls you have no control over which is ridiculous
Higher salaries, more time in port for crew
Company are becoming more concerned with budgeting- stringent cuts in some areas are impacting experince onboard for guests and crew
I think the company need better work schedules, compared to what you are paid and also hours you do. You also need to pay alot of money from your own pocket to travel TOO work, which i think is unfair
Honestly, I feel overpaid for what I do. I do a very basic level of customer service. I really don't have to be nice or show interest at all, I just need to follow policy, know it backwards and forwards, and if I'm not sure what the answer is, the answer is No. I guarantee.
I feel undervalued because I am treated as if I am unvalued. Being honest about my compensation would make me feel much better about my compensation.