B
77/100
Viking Cruises Claimed Company
We try to make the world a little smaller, change perspectives and create memories that last a lifetime. read more
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Viking Cruises Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
Serving customers and growing the business
The friends I have made who are riding this out.
The insurance benefits offered to employees
Speaking with guests and building a relationship.
Interacting with clients, cooking crew food
Plain and Simple. Making the guest happy.
When an upset customer calls in to complain about being mislead and I can find a solution to turn their negative experience into a positive experience. The customers I've assisted have become friends that I will never forget - they are wonderful when they're happy.
My guests and my stewards
Having the support of higher ups when issues arise.
What's going wrong and how can it be improved?
Marketing is deceptive, guests complain all the time. Routing of calls is incorrect and causes many good employees to be negatively impacted with non-sales calls many employees believe is done intentionally.
The top of the company must have no idea what the bottom is doing or doesn't care.
What do you like best about your company?
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What would you most like to see improved at your company?
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