Vitacost Culture | Comparably
Vitacost is an American e-commerce company that operates as an online retailer of health and wellness products. read more
EMPLOYEE
PARTICIPANTS
13
TOTAL
RATINGS
170

Vitacost Company Culture

Vitacost Culture

This score is derived from employee ratings & reviews
3.7/5
Vitacost's Overall Culture is rated B-

Top Rated Culture Dimensions

Vitacost CEO

Bottom 30%Bottom 30% of Similar Size Companies on Comparably
Jeffrey Horowitz Vitacost's CEO
Jeffrey Horowitz
61 /100

Diversity at Vitacost

Women at Vitacost

Vitacost eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 45%Bottom 45% of Similar Size Companies on Comparably

Recommend to a Friend?

-20

Vitacost employees are -20% more likely to recommend Vitacost as a great place to work

20%Promoters
40%Passives
40%Detractors

Working at Vitacost

Working at Vitacost is rated average by 13 employees, across various culture dimensions. Vitacost employees are most satisfied about Meetings, Perks And Benefits, and Team categories, putting Vitacost’s culture in the Top 40% compared to similar sized companies on Comparably and in the Top 50% compared to other companies in Fort Lauderdale, FL. See below in detail how working at Vitacost was rated by employees.

Overall Company Culture at Vitacost

B-

Overall Company Culture at Vitacost is rated B-

Last updated months ago

Top
40%

Vitacost ranks in the Top 40% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score

Vitacost Employee Reviews

Out of 43 Vitacost employee reviews, 47% were positive. The remaining 53% were constructive reviews with the goal of helping Vitacost improve their work culture.

47%
53%
Positive Reviews47%
Constructive Feedback53%

Positive Reviews From Vitacost Employees

  • What did you like most about the interview process?
    HR Ashley was very helpful.
  • What makes you most happy at work?
    Food being served during lunch.
  • What is most positive about the culture and environment at your company?
    The people are very nice and professional but we need more workers!

Constructive Feedback From Vitacost Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    Just as the cx matter the staff should feel valued as well.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Working 13 plus days straight, never seeing your family working on EVERY major holiday
  • What needs to change to make the company culture better?
    Them caring that their employees are humans not robots

Vitacost Company Information

Vitacost Company Overview

Vitacost is an American e-commerce company that operates as an online retailer of health and wellness products.

Vitacost Mission, Vision & Values

Vitacost Mission & Values

To enrich lives, inspire wellness, and support a healthy lifestyle with the best products available at the best prices.

Headquarter5400 Broken Sound Blvd NW
Boca Raton, FL
United States of America
Websitewww.vitacost.com/
Founding Date1994
Tel561-982-4180
Company StatusPrivate

Vitacost Competitors

Vitacost competitors include Herbalife, Bodybuilding.com, iHerb, and GNC. Vitacost ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Vitacost compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Herbalife's Logo
    Herbalife
    4.7/5
  2. #2
    Vitacost's Logo
    Vitacost
    3.7/5
  3. #3
    Bodybuilding.com's Logo
    Bodybuilding.com
    3.0/5
  4. #4
    iHerb's Logo
    iHerb
    2.7/5
  5. #5
    GNC's Logo
    GNC
    2.4/5

Vitacost Employees

13 employees at Vitacost have reviewed Vitacost across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 13 Vitacost employees give their leadership a grade of C, or Bottom 40% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Vitacost are generally satisfied with their total compensation at Vitacost, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Vitacost are pleased with their team. 13 Participants grade the quality of their coworkers a B+. The majority believe the meetings at Vitacost are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Vitacost believe the environment at Vitacost is positive. Most Participants believe the pace of work at Vitacost is comfortably fast. About 33% of the employees at Vitacost work 8 hours or less, while 11% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Vitacost are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Vitacost - Employee Onboarding

The prevailing opinion from Comparably users in Fort Lauderdale, FL about their company is that it was very prepared on their first day. Fort Lauderdale, FL employees concluded that their overall onboarding experience was positive. 71% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Vitacost KPIs and OKRs

At this moment no Vitacost employees have provided insight into whether or not they clearly understand Vitacost's KPIs and OKRs.

AnswerPercent
Yes0%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Vitacost CEO & Leadership

Vitacost CEO - Jeffrey Horowitz

Jeffrey Horowitz Vitacost's CEO
61 /100

Jeffrey’s approval rate is lower compared to CEOs at similar sized companies, putting Jeffrey in the Bottom 30% of all CEOs of similar-sized companies on Comparably, and in the Bottom 20% compared to CEOs of all other companies in Fort Lauderdale, FL. Jeffrey Horowitz’s employees rank Vitacost in the Top 15% for Meetings, in the Top 20% for Perks And Benefits, and in the Top 20% for Team. When compared to Vitacost’s competitors, Jeffrey Horowitz ranks below Herbalife CEO John Agwunobi.

Vitacost Leadership

The Vitacost Executive Team is rated a “C-” and led by CEO Jeffrey Horowitz, VP Marketing Guy Burgstahler, and Vice President, Corporate Controller Ryan Singh

  • Jeffrey Horowitz  CEO / President

    Jeffrey Horowitz CEO / President

    Jeffrey Horowitz serves as the CEO / President of Vitacost.

  • Guy Burgstahler VP Marketing

    Guy Burgstahler serves as the VP Marketing of Vitacost.com. Guy started at Vitacost.com in May of 2018. Guy is... read more

  • Ryan Singh Vice President, Corporate Controller

    Ryan Singh serves as the Vice President, Corporate Controller of Vitacost.com. Ryan started at Vitacost.com in July of... read more

  • Jerry Paladino Vice President / Deputy CIO

    Jerry Paladino serves as the Vice President / Deputy CIO of Vitacost.com. Jerry currently resides in the West Palm... read more

  • Doug Klein VP Regulatory Affairs and Chief Science Officer

    Doug Klein serves as the VP Regulatory Affairs and Chief Science Officer of Vitacost.com. Doug currently resides in the... read more

Vitacost Salaries

How much does Vitacost pay?

How much do people at Vitacost get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Vitacost is $115,299, or $55 per hour, while the estimated median salary is $116,216, or $55 per hour.

At Vitacost, the highest paid job is a General Counsel at $217,660 annually and the lowest is a Customer Service Manager at $41,457 annually. Average Vitacost salaries by department include: Operations at $109,904, Engineering at $136,882, Legal at $217,659, and Marketing at $122,480. Half of Vitacost salaries are above $116,216.

10 employees at Vitacost rank their Compensation in the Top 50% of similar sized companies in the US (based on 32 ratings) while 10 employees at Vitacost rank their Perks And Benefits in the Top 20% of similar sized companies in the US (based on 10 ratings).

Last updated months ago.

1st Percentile
$66k
$66k1st Percentile
17th Percentile
$86k
$86k17th Percentile
33rd Percentile
$113k
$113k33rd Percentile
50th Percentile
$164k
$164k50th Percentile
67th Percentile
$205k
$205k67th Percentile
83rd Percentile
$260k
$260k83rd Percentile
100th Percentile
$264k
$264k100th Percentile
$115,299*
Average Compensation
$116,216*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Vitacost Salaries by Department

Explore Vitacost Salaries

Diversity & Inclusion at Vitacost

The Diversity score provides insights into how diverse employees feel and rate their work experience at Vitacost across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Vitacost Perks & Benefits

Health & Wellness

  • Dental Insurance

Paid Time Off

  • PTO / Vacation Policy

Vitacost PTO

Vitacost PTO policy is a critical component of the benefits package offered to employees.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Vitacost Careers

Vitacost Jobs

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Let Vitacost Know You Want To Work There

Overview of Candidates Interested in Vitacost on Comparably

Candidates By Department

Customer Support
100%

Candidates By Location

Portland
100%

Frequently Asked Questions regarding Vitacost

What is Vitacost address?

Vitacost location is at 5400 Broken Sound Blvd NW

Who is the CEO of Vitacost?

Vitacost CEO is Jeffrey Horowitz, their score by employees is 61

What is Vitacost eNPS?

The eNPS for Vitacost is -20

What is the salary for Content Manager in Vitacost?

Content Manager average salary in the US is 82k

What are the salaries in the Design in Vitacost?

The average salaries for Design in Vitacost is 99k

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