Voya Financial Competitors | Comparably
Voya Financial Claimed Company
Our corporate mission is to make a secure financial future possible — one person, one family, one institution at a time. As we carry out our work to realize our mission, we do so in a way that is ethically, economically, socially and environmentally responsible. This guides us in everything we do, from our strategic direction, our product development and the way in which we deliver services to our ethics training, our engagement in the community and the benefits we offer our employees. read more
EMPLOYEE
PARTICIPANTS
89
TOTAL
RATINGS
783
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Voya Financial Competitors

Voya Financial competitors include Fidelity Investments, ING, Fidelity Labs and TIAA. Voya Financial ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Voya Financial compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
4th
eNPS Rank
3rd
Gender Rank
2nd
Diversity Rank
3rd
Product Quality
5th
NPS Rank
5th
Pricing Rank
5th
Customer Service
5th

See Voya Financial Culture vs Competitors:

Voya Financial Competitors
RankCompanyScore
1Fidelity Investments78
2Voya Financial72
3ING72
4Fidelity Labs63
5TIAA62

Voya Financial Competitors at a Glance

Product Quality Score Comparison

Voya Financial Ranks 5th in Product Quality Score

97 Customers rate Voya Financial's Product Quality Score a 2.6/5, which ranks it 5th against its competitors, below TIAA.

  1. 1st
    ING
    3.8 / 5
  2. 2nd
    Fidelity Labs
    3.5 / 5
  3. 3rd
    Fidelity Investments
    3.4 / 5
  4. 4th
    TIAA
    2.7 / 5
  5. 5th
    Voya Financial
    2.6 / 5
Product Quality Score Comparison
RankCompany Score
1ING76
2Fidelity Labs70
3Fidelity Investments68
4TIAA55
5Voya Financial53
NPS Comparison

Voya Financial Ranks 5th in Net Promoter Score

109 Customers rate Voya Financial's Net Promoter Score a -32, which ranks it 5th against its competitors, below TIAA. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Voya Financial to a friend?”.

  1. 1st
    ING
    14
  2. 2nd
    Fidelity Investments
    8
  3. 3rd
    Fidelity Labs
    0
  4. 4th
    TIAA
    -22
  5. 5th
    Voya Financial
    -32
NPS Comparison
RankCompany Score
1ING14
2Fidelity Investments8
3Fidelity Labs0
4TIAA-22
5Voya Financial-32
Pricing Score Comparison

Voya Financial Ranks 5th in Pricing Score

93 Customers rate Voya Financial's Pricing Score a 2.6/5, which ranks it 5th against its competitors, below Fidelity Labs.

  1. 1st
    ING
    3.5 / 5
  2. 2nd
    Fidelity Investments
    3.4 / 5
  3. 3rd
    TIAA
    2.9 / 5
  4. 4th
    Fidelity Labs
    2.9 / 5
  5. 5th
    Voya Financial
    2.6 / 5
Pricing Score Comparison
RankCompany Score
1ING71
2Fidelity Investments68
3TIAA59
4Fidelity Labs58
5Voya Financial52
Customer Service Comparison

Voya Financial Ranks 5th in Customer Service

88 Customers rate Voya Financial's Customer Service a 2.6/5, which ranks it 5th against its competitors, below TIAA.

  1. 1st
    Fidelity Labs
    4.7 / 5
  2. 2nd
    ING
    3.6 / 5
  3. 3rd
    Fidelity Investments
    3.3 / 5
  4. 4th
    TIAA
    2.7 / 5
  5. 5th
    Voya Financial
    2.6 / 5
Customer Service Comparison
RankCompany Score
1Fidelity Labs95
2ING72
3Fidelity Investments66
4TIAA54
5Voya Financial53
Overall Culture Score Comparison

Voya Financial Ranks 2nd in Overall Culture Score

89 Employees rate Voya Financial's Overall Culture a 72/100, which ranks it 2nd against its competitors, below Fidelity Investments. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Fidelity Investments
    78 / 100
  2. 2nd
    Voya Financial
    72 / 100
  3. 3rd
    ING
    72 / 100
  4. 4th
    Fidelity Labs
    63 / 100
  5. 5th
    TIAA
    62 / 100
Overall Culture Score Comparison
RankCompany Score
1Fidelity Investments78
2Voya Financial72
3ING72
4Fidelity Labs63
5TIAA62
eNPS Comparison

Voya Financial Ranks 3rd in Employee Net Promoter Score

66 Employees rate Voya Financial's Employee Net Promoter Score a -3, which ranks it 3rd against its competitors, below ING. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Voya Financial to a friend?”.

  1. 1st
    Fidelity Investments
    38
  2. 2nd
    ING
    23
  3. 3rd
    Voya Financial
    -3
  4. 4th
    TIAA
    -19
  5. 5th
    Fidelity Labs
    -34
eNPS Comparison
RankCompany eNPS
1Fidelity Investments38
2ING23
3Voya Financial-3
4TIAA-19
5Fidelity Labs-34
Gender Score Comparison

Voya Financial Ranks 2nd in Gender Score

11 Employees rate Voya Financial's Gender Score a 71/100, which ranks it 2nd against its competitors, below Fidelity Investments. The Gender Score tracks how positively women rate their experience at Voya Financial.

  1. 1st
    Fidelity Investments
    74 / 100
  2. 2nd
    Voya Financial
    71 / 100
  3. 3rd
    ING
    70 / 100
  4. 4th
    TIAA
    66 / 100
Gender Score Comparison
RankCompany Score
1Fidelity Investments74
2Voya Financial71
3ING70
4TIAA66
Diversity Score Comparison

Voya Financial Ranks 3rd in Diversity Score

9 Employees rate Voya Financial's Diversity Score a 67/100, which ranks it 3rd against its competitors, below TIAA. The Diversity Score tracks how positively diverse employees rate their experience at Voya Financial.

  1. 1st
    Fidelity Investments
    69 / 100
  2. 2nd
    TIAA
    69 / 100
  3. 3rd
    Voya Financial
    67 / 100
  4. 4th
    ING
    65 / 100
Diversity Score Comparison
RankCompany Score
1Fidelity Investments69
2TIAA69
3Voya Financial67
4ING65
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