Voya Financial – Way overwhelmed by workloads - customer service severely impacted | Comparably

Voya Financial – Way overwhelmed by workloads - customer service severely impacted

Voya Financial Claimed Company
Our corporate mission is to make a secure financial future possible — one person, one family, one institution at a time. As we carry out our work to realize our mission, we do so in a way that is ethically, economically, socially and environmentally responsible. This guides us in everything we do, from our strategic direction, our product development and the way in which we deliver services to our ethics training, our engagement in the community and the benefits we offer our employees. read more
EMPLOYEE
PARTICIPANTS
89
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Way overwhelmed by workloads - customer service severely impacted

What does the leadership team need to get better at?

Honesty is always a good approach for morale

What's going wrong and how can it be improved?

Need to be a leader not a follower

What are some of the best things about your team?

Team worked well together but giving the amount if workload to strenuous to enjoy

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