Vrbo Claimed Company

In 1995, Vrbo introduced a new way for people to travel together, pairing homeowners with families and friends looking for places to stay. read more

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Fire their entire customer service department starting at the top that decided to outsource to Egypt and continue through the IT team who built their ticketing system. Specifically the email and chat communication processes. All three need serious improvement

Other Employee Reviews for Vrbo

Briefly describe your overall experience at your company

Awesomely interesting and keeps it challenging

What do you like best about the leadership team?

They are all technically strong themselves
Leadership review

Briefly describe your overall experience at your company

I've seen a lot of change in my 10+ years, and I'm just as excited about our future now as I was in the beginning.

What is the best part about your compensation package?

Extra money is always nice.
Compensation review from Customer Support Dept

Briefly describe your overall experience at your company

Challenging. Not enough resources; our team is constantly overworked and badgered. Department VP needs to step up.
Review from Marketing Dept

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