Vrbo – When someone cancelled a reservation within 2 hours, they are told that they would get a refund with 7/10 days. Now it is 12 days, and I have been told it would be another 72 hours. I cancelled on May 7th. On May 16 I received an email stating they would charge my card another $953.49.

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In 1995, Vrbo introduced a new way for people to travel together, pairing homeowners with families and friends looking for places to stay. read more

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When someone cancelled a reservation within 2 hours, they are told that they would get a refund with 7/10 days. Now it is 12 days, and I have been told it would be another 72 hours. I cancelled on May 7th. On May 16 I received an email stating they would charge my card another $953.49.

Briefly describe your overall experience at your company

Awesomely interesting and keeps it challenging

What do you like best about the leadership team?

They are all technically strong themselves
Leadership review

Briefly describe your overall experience at your company

I've seen a lot of change in my 10+ years, and I'm just as excited about our future now as I was in the beginning.

What is the best part about your compensation package?

Extra money is always nice.
Compensation review from Customer Support Dept

Briefly describe your overall experience at your company

Challenging. Not enough resources; our team is constantly overworked and badgered. Department VP needs to step up.
Review from Marketing Dept

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