VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company has over 42,000 employees in more than 40+ locations in North America, Asia, Europe, the Middle East and Africa, and the Caribbean. We deliver omni-channel and multilingual support, software development, quality assurance, CX advisory, and automation & process excellence to the world’s most respected brands. VXI is one of the fastest growing, privately-held business services organizations in the United States and the Philippines and one of the few US-based customer-care organizations in China. VXI is also backed by private equity investor Bain Capital. Our initial partnership ran from 2012 to 2016 and was the beginning of prosperous times for the company. During this period, not only did VXI expand our footprint in the US and Philippines, but we also gained ground in the Chinese and Central American markets. We also acquired Symbio, expanding our global s read more

EMPLOYEE PARTICIPANTS: 342

TOTAL RATINGS: 2749

CEO: David Zhou

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VXI Global Solutions Work Life Balance

The Work Life Balance at VXI Global Solutions is rated a C+ by 97 employees putting it in the Top 50% of similar size companies on Comparably. 73% of VXI Global Solutions employees are satisfied with their work life balance while 38% feel they are burnt out. A well proportioned work life balance is necessary to keep employees happy and productive.

About 56% of the employees at VXI Global Solutions work eight hours or less, while 9% of them have a very long day - longer than twelve hours. The Majority of VXI Global Solutions employees are satisfied with their work life balance and do not feel burnt out.

In general, employees in the Communications department and employees who have been at the company 1 to 2 Years believe they have good work life balance while employees of other ethnicities and employees in the IT department think there is room for improvement.

Work Life Balance

Top 50%Top 50% of Similar Size Companies on Comparably

C+

VXI Global Solutions is in the Top 50% of Similar Size Companies on Comparably

Happiness

Top 40%Top 40% of Similar Size Companies on Comparably

B-

VXI Global Solutions is in the Top 40% of Similar Size Companies on Comparably

Culture Score

Top 35%Top 35% of Similar Size Companies on Comparably

VXI Global Solutions is in the Top 35% of Similar Size Companies on Comparably

How Employees Rate VXI Global Solutions' Work Life Balance

Answer	Percent
Yes	73%
No	27%

Are you satisfied with your work/life balance?

Answer	Percent
7 or less	5%
8	51%
10	30%
12	5%
More than 12	9%

On average, how many hours do you work a day?

Answer	Percent
>1 hour	0%
1 hour	33%
45 minutes	33%
30 minutes	34%
I eat at my desk	0%

How long do you take for lunch breaks?

Answer	Percent
Yes	38%
No	62%

Do you feel burnt out at work?

Answer	Percent
Excellent	0%
Good	33%
Neutral	33%
Not Great	34%
Terrible	0%

How’s the work life balance at your company?

Who Ranks the Work Life Balance highest at VXI Global Solutions?

Department - Communications 88/100

Tenure - 1 to 2 Years 87/100

Ethnicity - African American/Black 85/100

Who Ranks the Work Life Balance lowest at VXI Global Solutions?

Ethnicity - Other 51/100

Department - IT 56/100

Department - Operations 56/100

VXI Global Solutions Work Life Balance by Department

	Work Life Balance	Happiness	Culture Score
Sales	A-	D	F
Marketing	C-	A+	A-
Operations	D	A	A
Business Development	B	A+	A+
Communications	A+	A	A+
Customer Support	A+	D	D

VXI Global Solutions Work Life Balance by Experience

	Work Life Balance	Happiness	Culture Score
Entry Level	C-	C	D
1 to 3 Years	B+	D	D+
3 to 6 Years	A+	C-	C
Over 10 Years	B	A-	B+

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