-50
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
W3Global
Marketing or Exec? Claim Your Free Account
About W3Global's Brand
W3Global is a recruiting and staffing company headquartered in Frisco, Texas. We are the pioneers in providing the best recruitment services and are committed to excellence in all that we do. We take pride in delivering the highest quality end-to-end consulting services to your business, wherever it may be across the globe. W3Global has earned credibility and a stellar reputation in recruiting solutions to multiple industries, including Engineering, IT, Medical, Legal, Accounting, Finance, and many more verticals. Our veteran recruiters have access to extensive databases of certified, qualified, and experienced candidate profiles within the required skills set. We are proud to have 200+ IT-based clients with branches and satellite offices in the US, UK, Canada, Philippines, and India. We aim to build and scale our global presence in different countries to reach potential clients and candidates, helping to empower their businesses and careers with the strength of innovative resources. Among its major competitors, W3Global is ranked in 2nd place for NPS while Randstad is 1st.
Brand at a Glance
100%
Customer Loyalty
4/5
Product Quality
4.5/5
Pricing
5/5
Customer Service
W3Global Ranking
- #2 / 2 of its competitors
W3Global NPS
W3Global's Net Promoter Score (NPS) is a -50 with 0% Promoters, 50% Passives, and 50% Detractors. Net Promoter Score tracks whether W3Global's customers would recommend using the product based on a scale of -100 to 100.
W3Global Overall NPS
| 0% | Promoters |
|---|---|
| 50% | Passives |
| 50% | Detractors |
W3Global NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2023 -100 | Oct 2023 | -100 |
Mar 2026 -50 | Mar 2026 | -50 |
How Other Brands Compare
W3Global is ranked second for NPS among its competitors. Randstad comes in first.
W3Global |  Randstad | |
| Global Ranking | #- | #525 |
| NPS | -50 | 18 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral |
| Valuation Updated every 24 hours for public companies | - | $47.78M |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
W3Global Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of W3Global users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
W3Global Customer Loyalty vs. Competitors
Compared to its competitors, W3Global's Customer Loyalty score is rated right above Randstad.
Unlock W3Global Customer Loyalty vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full W3Global Customer Loyalty vs. Competitors data and gain insights into your customers today.
W3Global Product Quality
4/5
W3Global has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock W3Global's overall Product Quality score rated by its users and customers.
W3Global Product Information
W3Global’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- http://www.w3global.com/
- Company Size
- 201-500 Employees
Industry
Staffing and Recruiting
W3Global Product Quality vs. Competitors
Compared to its competitors, W3Global's Product Quality score is rated right above Randstad.
Unlock W3Global Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full W3Global Product Quality vs. Competitors data and gain insights into your customers today.
W3Global Pricing
W3Global ROI & Value For Money
4.5/5
W3Global has a value for money and ROI score of 4.5 out of 5 stars rated by its users and customers.
Sign Up to unlock W3Global's overall ROI score rated by its users and customers.
W3Global Pricing vs. Competitors
Compared to its competitors, W3Global's ROI score is rated right above Randstad.
Unlock W3Global ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full W3Global ROI vs. Competitors data and gain insights into your customers today.
W3Global Customer Satisfaction (CSAT)
W3Global Customer Satisfaction (CSAT) Score
100 / 100
W3Global has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
W3Global Customer Satisfaction vs. Competitors
Compared to its competitors, W3Global's Customer Satisfaction score is rated right above Randstad.
Unlock W3Global Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full W3Global Customer Satisfaction vs. Competitors data and gain insights into your customers today.
W3Global Customer Service
5/5
W3Global has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock W3Global's overall Customer Service score rated by its users and customers.
About W3Global's Customer Service
Address
1701 Legacy Dr, Frisco, TX 75034
Website
http://www.w3global.com/
Phone Number
972-393-4471
W3Global's Social Links
W3Global Customer Service vs. Competitors
Compared to its competitors, W3Global's Customer Service score is rated right above Randstad.
Unlock W3Global Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full W3Global Customer Service vs. Competitors data and gain insights into your customers today.
W3Global as an Employer
4.6/5
W3Global has a 4.6/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
W3Global scored a -50 for Net Promoter Score and a 72 for Employee Net Promoter Score. NPS gauges how likely a customer of W3Global would recommend the brand to a friend. ENPS measures how likely W3Global employees would recommend working at W3Global to a friend.
Net Promoter Score
-50
NPS Score
| 0% | Promoters |
|---|---|
| 50% | Passive |
| 50% | Detractors |
Employee Net Promoter Score
72
eNPS Score
| 86% | Promoters |
|---|---|
| 0% | Passive |
| 14% | Detractors |
