WM is North America's leading provider of integrated environmental solutions. We partner with our customers and communities to manage and reduce waste from collection to disposal while recovering valuable resources and creating clean, renewable energy. We are on a quest for environmental performance, a mission to maximize resource value, while minimizing – and even eliminating – environmental impact so that both our economy and our environment can thrive. WM tailors its services to meet the needs of each customer group and to ensure consistent, superior service at the local level. Headquartered in Houston, the company serves nearly 20 million municipal, commercial, industrial, and residential customers through a network of 367 collection operations, 355 transfer stations, 273 active landfill disposal sites, 16 waste-to-energy plants, 104 recycling plants, and 111 beneficial-use landfill gas projects. read more

EMPLOYEE PARTICIPANTS: 925

TOTAL RATINGS: 6576

CEO: James Fish Jr.

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eNPS at Waste Management

Waste Management's Employee Net Promoter Score (eNPS) is 1, as rated by 701 employees. Employee Net Promoter Score tracks Waste Management employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at Waste Management to a friend? Today, 43% of Waste Management employees would encourage their friends to become coworkers, whereas 15% are neutral and 42% would not recommend working at Waste Management to their friends.

Last updated 7 days ago.

Where This Score Ranks Waste Management's eNPS

TOP
50%
In the Top 50% of 1261 Similar Sized Companies on Comparably
TOP
50%
In the Top 50% of 58 Nearby Companies in Houston
2nd
2nd place versus 4 competitors rated on Comparably

Dec

Jan

Feb

Mar

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Promoters
Passives
Detractors

Who Ranks Waste Management's eNPS the Highest?

Department - HR 100/100

Tenure - 2 to 5 Years 67/100

Ethnicity - Asian or Pacific Islander 24/100

Who Ranks Waste Management's eNPS the Lowest?

Department - Product -100/100

Ethnicity - Other -75/100

Department - Customer Support -57/100

Waste Management eNPS At a Glance

Waste Management employees are more likely to recommend Waste Management as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

The HR department and employees who have been at the company 2 to 5 Years provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at Waste Management to a friend?” Based on 701 ratings, Waste Management ranks 2nd place versus its 4 competitors and is right below Waste Connections.

Compared to other companies in Houston, Waste Management falls into the Top 50% of 58 companies. The last rating was provided 7 days ago.