Waste Management Employee Reviews | Comparably
Waste Management Claimed Company
WM is North America's leading provider of integrated environmental solutions. We partner with our customers and communities to manage and reduce waste from collection to disposal while recovering valuable resources and creating clean, renewable energy. We are on a quest for environmental performance, a mission to maximize resource value, while minimizing – and even eliminating – environmental impact so that both our economy and our environment can thrive. WM tailors its services to meet the needs of each customer group and to ensure consistent, superior service at the local level. Headquartered in Houston, the company serves nearly 20 million municipal, commercial, industrial, and residential customers through a network of 367 collection operations, 355 transfer stations, 273 active landfill disposal sites, 16 waste-to-energy plants, 104 recycling plants, and 111 beneficial-use landfill gas projects. read more
EMPLOYEE
PARTICIPANTS
916
TOTAL
RATINGS
6492
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Waste Management Employee Reviews

Out of 642 Waste Management employee reviews, 70% were positive. The remaining 30% were constructive reviews with the goal of helping Waste Management improve their work culture. The Sales team, with 82% positive reviews, reports the best experience at Waste Management compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 47% of that department's reviews constructive in nature.

What does the leadership team need to get better at?

Leadership Reviews

Communicating, Management needs to be taught what is expected out of a manager in their position. There is too many people in positions that when faced with an issue they are unaware that they are in fact responsible for fixing it.

Friendliness, approachable, not contradicting and bring positivity to the table.

Work on the side of the employee

The leadership team should go away.

There is a lack of accountability!

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Fair pay in all departments - titles/rolls comparative, no matter which department or who specific leadership is. And salaries based on roles/titles, duties and not who you happen to report to or which department you are in.

For the work that we do , I feel the pay is less and not in par with the industry

Better insurance at lower out of pocket cost!

Thou the leadership has a good working relationship but I have been under paid because of low income. We need to extend our areas of work to accumulate more income to be paid more

Don’t really have anything to say thank y

What do your coworkers need to improve and how could you work together better?

Team Reviews

being more professional and understanding how to drive competition without eroding culture

They need to care about WM and not just their pay check. They are spoiled and have sense of entitlement!

On sticking together especially when we all need more extensive training

need more transparency in the network

Better attitude, communication, training, hours are unnecessarily long

What needs to change to make the company culture better?

Environment Reviews

hire actual experienced drivers for managers not someone who is learning on the job and gets eaten alive.

Compassion, carring, kindness, positivity and respect. Training that is consistent across the board.

Better management all the way around

Clean house where is needed.

Depending who you ask we deserve more money and less bullshit about how we do our jobs

Review from Operations Dept

What would you improve about your company's interview process?

Interviews Reviews

Less automation in the intervoew process.

Stop making people jump through hoops

get someone who knows what the position is about to interview you

Look at results, experiences and success of employees instead of titles, statuses and degrees. It's trash collection not rocket science.

Quit lying to everyone lots of empty promises were made

What's going wrong and how can it be improved?

Outlook Reviews

We get paid too little and we work too many hours.

Got fired for no reason

Communication training accountability attitude empathy

Poor mid management from first level managers to area vp

Listen to people and ask them

Review from Customer Support Dept

What would you most like to see improved at your company?

Outlook Reviews

more investment and support to operations staff

more income for those that work hard

Review from Admin Dept

Fair pay increase or better fair compensation.

Review from Sales Dept

Better management

Review from Admin Dept
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