Waste Management Employee Reviews | Comparably
Waste Management Claimed Company
WM is North America's leading provider of integrated environmental solutions. We partner with our customers and communities to manage and reduce waste from collection to disposal while recovering valuable resources and creating clean, renewable energy. We are on a quest for environmental performance, a mission to maximize resource value, while minimizing – and even eliminating – environmental impact so that both our economy and our environment can thrive. WM tailors its services to meet the needs of each customer group and to ensure consistent, superior service at the local level. Headquartered in Houston, the company serves nearly 20 million municipal, commercial, industrial, and residential customers through a network of 367 collection operations, 355 transfer stations, 273 active landfill disposal sites, 16 waste-to-energy plants, 104 recycling plants, and 111 beneficial-use landfill gas projects. read more
EMPLOYEE
PARTICIPANTS
925
TOTAL
RATINGS
6576
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Waste Management Employee Reviews

Out of 656 Waste Management employee reviews, 70% were positive. The remaining 30% were constructive reviews with the goal of helping Waste Management improve their work culture. The HR team, with 100% positive reviews, reports the best experience at Waste Management compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 47% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

Strong development culture in MA

Posted 15 days ago

If you have any problem, you address it to your DM and he will revisit the problem

My leader is very respectful and he is good to everybody

Review from Operations Dept

The core group and we have a open door policy

They are friendly and helpful

What does the leadership team need to get better at?

Leadership Reviews

Quit micro managing, realize that your front line employees are the ones who generate the revenue, and yet management are the ones compensated not the front line employees

Posted a month ago

Communicating, Management needs to be taught what is expected out of a manager in their position. There is too many people in positions that when faced with an issue they are unaware that they are in fact responsible for fixing it.

Friendliness, approachable, not contradicting and bring positivity to the table.

Work on the side of the employee

The leadership team should go away.

What is the best part about your compensation package?

Compensation Reviews

AIP and ESSP bonus plan's

Posted 15 days ago

It allows me option on my benefit package

My tsp cover a lot of things I need

They pay for my college courses

Bonus opportunity is a huge plus

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Increase the pay, if you can give executives and management teams monthly, quarterly and yearly bonuses for shuffling paperwork, then the Frontline employees should either receive the same

Posted a month ago

Fair pay in all departments - titles/rolls comparative, no matter which department or who specific leadership is. And salaries based on roles/titles, duties and not who you happen to report to or which department you are in.

For the work that we do , I feel the pay is less and not in par with the industry

Better insurance at lower out of pocket cost!

Thou the leadership has a good working relationship but I have been under paid because of low income. We need to extend our areas of work to accumulate more income to be paid more

What are some of the best things about your team?

Team Reviews

Work together, willingness to help each other

Posted a month ago

We all help each other out in a situation

We always work together we always are communicating

Review from Operations Dept

The Early morning meetings very day and on conference calls with Washington DC we solve important problems

Everyone has the intent to win together and help each other.

What do your coworkers need to improve and how could you work together better?

Team Reviews

being more professional and understanding how to drive competition without eroding culture

They need to care about WM and not just their pay check. They are spoiled and have sense of entitlement!

On sticking together especially when we all need more extensive training

need more transparency in the network

Better attitude, communication, training, hours are unnecessarily long

What is most positive about the culture and environment at your company?

Environment Reviews

Our culture is very polite and respectful with each other we all get along

Review from Operations Dept

We are People First and that is true.

people get along fairly well

Respect for one another. Average employee is around 20years

Flexible work schedules for managers to take care of personal needs as long as work is done.

What needs to change to make the company culture better?

Environment Reviews

Quit micro managing, and being so closed minded just because you have a title

Posted a month ago

hire actual experienced drivers for managers not someone who is learning on the job and gets eaten alive.

Compassion, carring, kindness, positivity and respect. Training that is consistent across the board.

Better management all the way around

Clean house where is needed.

What did you like most about the interview process?

Interviews Reviews

Was able to state my expectations as well as understanding the companies

Posted a month ago

It teach me a whole lot about the rules and regulation of the process of the company

They were communicative and they told me everything about the company

Review from Operations Dept

It was a fast process.

talking to an actual person besides india gaslighting us with incorrect time frame messages or requesting the same info daily.

What would you improve about your company's interview process?

Interviews Reviews

Less automation in the intervoew process.

Stop making people jump through hoops

get someone who knows what the position is about to interview you

Look at results, experiences and success of employees instead of titles, statuses and degrees. It's trash collection not rocket science.

Quit lying to everyone lots of empty promises were made

What makes you most happy at work?

Outlook Reviews

Payday and clocking out, my fellow drivers

Posted a month ago

the opportunity to create something new and add value.

being able to leave once the daily objective is met

Getting good feedback from employees, feeling I have done a good job.

Getting to do my job, helping to train other mechanics and teach them about how great a company WM is. Seeing other mechanics develop a plan for the future. Getting to fix trucks and make sure that we can service our customers safely every day.

What's going wrong and how can it be improved?

Outlook Reviews

We get paid too little and we work too many hours.

Got fired for no reason

Communication training accountability attitude empathy

Poor mid management from first level managers to area vp

Listen to people and ask them

Review from Customer Support Dept

What do you like best about your company?

Outlook Reviews

great environment to work in

Review from Admin Dept

It’s easy to grow withi

Review from Sales Dept

What would you most like to see improved at your company?

Outlook Reviews

more investment and support to operations staff

more income for those that work hard

Review from Admin Dept

Fair pay increase or better fair compensation.

Review from Sales Dept

Better management

Review from Admin Dept
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