Waystar Employee Reviews
Out of 32 Waystar employee reviews, 57% were positive. The remaining 43% were constructive reviews with the goal of helping Waystar improve their work culture.
What does the leadership team need to get better at?
Learning what it means to be professional. Learning to practice discretion, empathy, kindness, and not allow managers to berate the people under them and treat them in an abusive manner.
Accountability, transparency, honesty, less nepotistic
Executives continuously flaunted record sales, yet wages were stagnant and bonuses were laughable. Meanwhile, employees were leaving in droves, and not being replaced. This meant more work for the same pay. Loyalty is a two way street.
Everything. Stop treating employees like children.
Why do you feel undervalued and what would make you feel better about your compensation?
Very poor pay and constant run around with HR about the issue. Have reached out to manager, then manager reached out to his manager. Waystar likes to say they review the market, but that is total lip service.
Executives continuously flaunted record sales, yet wages were stagnant and bonuses were laughable. Meanwhile, employees were leaving in droves, and not being replaced. This meant more work for the same pay. Loyalty is a two way street.
What do your coworkers need to improve and how could you work together better?
Departments are siloed and becoming competitive with each other instead of working together
Communication
What needs to change to make the company culture better?
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What would you improve about your company's interview process?
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What's going wrong and how can it be improved?
Expectations aren't being met and legacy products are being slowly choked off
Culture is becoming more toxic; investment in products are needed as customers are becoming more and more disillusioned and are trying to leave their contracts
Read everything else I said.
What would you most like to see improved at your company?
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