Waystar Employee Reviews
Out of 32 Waystar employee reviews, 57% were positive. The remaining 43% were constructive reviews with the goal of helping Waystar improve their work culture.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
There aren't any Leadership reviews of Waystar yet.
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What does the leadership team need to get better at?
Learning what it means to be professional. Learning to practice discretion, empathy, kindness, and not allow managers to berate the people under them and treat them in an abusive manner.
Accountability, transparency, honesty, less nepotistic
Executives continuously flaunted record sales, yet wages were stagnant and bonuses were laughable. Meanwhile, employees were leaving in droves, and not being replaced. This meant more work for the same pay. Loyalty is a two way street.
Everything. Stop treating employees like children.
What is the best part about your compensation package?
fair pay; benefits are okay
It's just you garden variety.
Vacation for the work life balance
Why do you feel undervalued and what would make you feel better about your compensation?
Very poor pay and constant run around with HR about the issue. Have reached out to manager, then manager reached out to his manager. Waystar likes to say they review the market, but that is total lip service.
Executives continuously flaunted record sales, yet wages were stagnant and bonuses were laughable. Meanwhile, employees were leaving in droves, and not being replaced. This meant more work for the same pay. Loyalty is a two way street.
What are some of the best things about your team?
They seemed like they cared about each other, along with the new people, but they really don't care about the new people. It was like high school and sad.
Everyone tried hard at their job even though they are completely burnt out.
People are dedicated and helpful despite harsh working conditions.
The people are all super nice just toxic management.
inclusion and sharing of ideas
What do your coworkers need to improve and how could you work together better?
Departments are siloed and becoming competitive with each other instead of working together
Communication
What is most positive about the culture and environment at your company?
Work from home, familiarity with my peers
good co-workers who care about doing good work
The people are at least friendly.
The support to work remote
What needs to change to make the company culture better?
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What did you like most about the interview process?
met lots of people in the process
The people seemed nice to work with.
The ability to speak to the director as well as the VP.
What would you improve about your company's interview process?
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What's going wrong and how can it be improved?
Expectations aren't being met and legacy products are being slowly choked off
Culture is becoming more toxic; investment in products are needed as customers are becoming more and more disillusioned and are trying to leave their contracts
Read everything else I said.
What do you like best about your company?
There aren't any Outlook reviews of Waystar yet.
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What would you most like to see improved at your company?
There aren't any Outlook reviews of Waystar yet.
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