Q&A With WebMD Health Employees
WebMD Health employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.
How employees describe working at WebMD Health
Simple, straight forward information that is easys to read, understand and use. It's information is at times concerning yet encouraging. Alarming while reassuring and a guide to better health and seeking additioanal profressinal medical care.
Customer service & Tech Support
The team has changed in recent years and has made positive efforts to be transoarent and to be more data centric in their sales and product development.
It's good place to work
They keep increasing workload and dont get paid for numerous hours worked. Not aloud to put in overtime for the long working hours and weekends. And you are not aloud to mention it to managers or you are out but staff talks about it between each other.
What it's like to work at WebMD Health
- WebMD Health employees generally work 9.3 hrs a day
- Employees at WebMD Health report the work pace is moderate
- 100% of WebMD Health employees look forward to interacting with their team every day
- WebMD Health employees typically get valuable feedback on how to improve at work Once a year
- 64% of WebMD Health employees call their work environment positive
Q&A With WebMD Health Employees
IDX: 0 TOT: 28
How much and how often do raises happen at WebMD Health?
No pay rise unless you're a buddy of someone from upper management.
You get an annual that depends on your performance which is pretty much set in stone meaning you will never do so too well that you are giving a significant pay raise or promotions no matter how hard you work. The system basically is set up that you get a 3 for excellent work but never a 4 or 5 which institute a pay raise or promotions. Raise are between 1 and 2%. But what you come in with is what you are stuck with until you leave.
What's the office vibe like at WebMD Health?
There are several offices but New York is pretty much stay within your own. Nobody talks to each other besides a few relationships that have happened. But mainly everyone keeps to themselves and stay for themselves
You have cliques and groups. New people usually do not get acknowledged until some tenure is built up.
What are your coworkers at WebMD Health like?
It is a very mixed pot. You have great, smart and talented people but you also have your fair share of questionable characters where some of them are in leadership
Depends where you work and what department. You have great people and then you do have your "could do without"
What interview questions does WebMD Health ask?
Depends on your role but most likely all of them will be role specific and test your abilities and skill level
Many technical questions, situational scenarios and approach concepts.
What's the interview process like at WebMD Health?
Depends on the department. You will most likely go through several rounds with different individuals from the department that will work with you.
Will vary from department to department. Usually several rounds of interviews with several individuals from different departments that the position will interact with.
If you could make changes, how would you improve the culture at WebMD Health?
Hard to tell at this point. The company is under transition. Looking at the Glassdoor reviews of current Internet Brand employees and what WebMD employees require, there will be a culture clash and most likely those that made the company what it is will either be laid off or leave. The WebMD is today will most likely no longer be. It is too early to tell and to make adjustments
Focus on the employees, recognize their commitment and treat them accordingly. Good employees drive the business from innovation to execution.
What do people at WebMD Health think about the CEO? What do they do well and what can they improve?
Many did not approve of the old CEO as most didn't trust his agenda which turned out to be true. No transparency and all information that was released was deemed more so as fluff.
There is a lot of mistrust. Huge disconnect from the actual workforce to the upper management. Employees feel that there is a lack of transparency in the objectives. Employees are being told one thing but see another and whenever there is a town hall the hard questions are usually danced around or have a pre-canned answer as it is all okay. It appears that C-Levels have been focused on selling the company for the last several years where supply and demand for the internal needs have been difficult for the sake to keep the numbers to look good.
How's the work life balance at WebMD Health?
It really depends on what your job is and what department you work with. It can be very demanding and stressful if you are a stakeholder in the companies overall operation. But there are many positions that let you just coast through life.
It depends what you consider work life balance? You get the occasional WFH but it usually constitutes to more work. The developers and engineering folks usually work like a 24 on call type of deal. They are always fixing, monitoring and working on projects from home or office.
What's the company culture like at WebMD Health?
A lot of times it is survival mode.
It depends where and what department you are in. Now that WebMD is being bought out, there is no telling what will happen. Many employees may will leave since the new ownership doesn't operate like the current and there is a lot of concern what the brand will become. Generally, it's a lot of work, have been understaffed for quite some time. Camaraderie differs from department to department, some work really well together but then others operate like dog eat dog. QA, Engineering, Development usually have good synergies since they are responsible for a lot of things and have to juggle many projects so having a good working relationship is to the best interest.
How does WebMD Health handle HR issues?
HR at WebMD is totally corrupt and incompetent. Their job is to protect corrupt and abusive managers and file fake cases against hard working employees.
How does WebMD Health make decisions around promotions?
It is all politics. No real formula. Hard work is on a factor when it comes to denying a promotions but most are done by favoritism and politics nothing else.
How's the vacation policy at WebMD Health?
That's one thing really good about the company you get all the holidays and above average vacation and sick days which are separate
How's the work pace at WebMD Health?
Pace is very fast in terms of your work but actually launching something take a long time because you have to go through many stakeholders and everyone is never on the same page
What's the best part of your job at WebMD Health?
the best part is that you get work on some good things and get a paycheck along with benefit. It is not the greatest but it is definitely not the worst but it all will most likely change with this new ownership
What are the team outings like at WebMD Health?
There are none or very little. People do not mingle here.
How challenged are you at WebMD Health?
A lot of the challenges are internal. You can learn a lot and get to focus on figuring out solutions but the most cannibalizing is surviving
How difficult is it to maintain a social life while in your job at WebMD Health?
Depends on your position and department. Many of the engineering and dev folks are connected to the business 24 hours
How do you feel about going to work at WebMD Health everyday?
There good days and there bad days. The work itself is good for your portfolio, you will do a LOT. You are required to do for two people. Getting your hands dirty is never a problem. But the company thrives on politics across even if you are trying to stay away from it. That is the culture
How's the feedback proccess at WebMD Health?
There is none and do not engage HR as that is a complete no no. If you are not happy or have a grievance your best bet is to leave.
What kind of people succeed at WebMD Health?
It's really difficult to say. Talent is not really appreciated. Most successful people are those "yes men", if you roll up really well, you will do well. Many hard working and talented individuals who are responsible for the business itself are continuously overlooked whereas the politicians who usually do not work a lot get all the perks and promotions.
How can I improve my chances of being hired at WebMD Health?
Know your stuff, don't come in thinking every thing is easy. Have a good personality and don't be weird, you will be surprised what came through the door.
How secure do you feel at your job at WebMD Health?
It is totally not secure. It consistently changes. No one has job security unless you have a pretty high up position but the mentality is that everyone is expendable and replaceable at any given time.
What unique perks and benefits does WebMD Health provide?
Depends on the office location. New York the headquarters gets everything Barista, free yogurt, fruit, kind bars, cereal, snacks, etc. The other offices such as Atlanta doesn't get as much mainly free coffee with Keurig machines, a fruit basket and once a month free cake.
What's the office layout like at WebMD Health?
Open space, shared space, loud
How much diversity is there among employees at WebMD Health?
It is very diverse, people from all walks of life, race, ethnicities, etc...









