West Marine Competitors | Comparably
At West Marine, our goal is to make your boating more fun. Along with offering a huge selection of boating gear and services. read more
EMPLOYEE
PARTICIPANTS
206
TOTAL
RATINGS
1798

West Marine Competitors

West Marine competitors include MarineMax, Bass Pro Shops, Moosejaw Mountaineering and Backcountry Travel and Hibbett Sports. West Marine ranks 1st in Diversity Score on Comparably vs its competitors. See below how West Marine compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
4th
eNPS Rank
5th
Gender Rank
2nd
Diversity Rank
1st
Product Quality
2nd
NPS Rank
4th
Pricing Rank
4th
Customer Service
3rd

West Marine Competitors at a Glance

Product Quality Score Comparison

West Marine Ranks 2nd in Product Quality Score

69 Customers rate West Marine's Product Quality Score a 3.2/5, which ranks it 2nd against its competitors, below Bass Pro Shops.

  1. 1st
    Bass Pro Shops
    3.3 / 5
  2. 2nd
    West Marine
    3.2 / 5
  3. 3rd
    Hibbett Sports
    3.1 / 5
  4. 4th
    MarineMax
    2.9 / 5
Product Quality Score Comparison
RankCompany Score
1Bass Pro Shops67
2West Marine65
3Hibbett Sports63
4MarineMax59
NPS Comparison

West Marine Ranks 4th in Net Promoter Score

85 Customers rate West Marine's Net Promoter Score a 0, which ranks it 4th against its competitors, below Hibbett Sports. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend West Marine to a friend?”.

  1. 1st
    Bass Pro Shops
    15
  2. 2nd
    MarineMax
    10
  3. 3rd
    Hibbett Sports
    1
  4. 4th
    West Marine
    0
NPS Comparison
RankCompany Score
1Bass Pro Shops15
2MarineMax10
3Hibbett Sports1
4West Marine0
Pricing Score Comparison

West Marine Ranks 4th in Pricing Score

68 Customers rate West Marine's Pricing Score a 2.9/5, which ranks it 4th against its competitors, below MarineMax.

  1. 1st
    Bass Pro Shops
    3.3 / 5
  2. 2nd
    Hibbett Sports
    3.1 / 5
  3. 3rd
    MarineMax
    3 / 5
  4. 4th
    West Marine
    2.9 / 5
Pricing Score Comparison
RankCompany Score
1Bass Pro Shops66
2Hibbett Sports63
3MarineMax60
4West Marine58
Customer Service Comparison

West Marine Ranks 3rd in Customer Service

68 Customers rate West Marine's Customer Service a 3/5, which ranks it 3rd against its competitors, below Hibbett Sports.

  1. 1st
    Bass Pro Shops
    3.2 / 5
  2. 2nd
    Hibbett Sports
    3 / 5
  3. 3rd
    West Marine
    3 / 5
  4. 4th
    MarineMax
    2.9 / 5
Customer Service Comparison
RankCompany Score
1Bass Pro Shops64
2Hibbett Sports61
3West Marine61
4MarineMax59
Overall Culture Score Comparison

West Marine Ranks 5th in Overall Culture Score

206 Employees rate West Marine's Overall Culture a 57/100, which ranks it 5th against its competitors, below Hibbett Sports. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    MarineMax
    73 / 100
  2. 2nd
    Bass Pro Shops
    63 / 100
  3. 3rd
    Moosejaw Mountaineering and Backcountry Travel
    60 / 100
  4. 4th
    Hibbett Sports
    57 / 100
  5. 5th
    West Marine
    57 / 100
Overall Culture Score Comparison
RankCompany Score
1MarineMax73
2Bass Pro Shops63
3Moosejaw Mountaineering and Backcountry Travel60
4Hibbett Sports57
5West Marine57
eNPS Comparison

West Marine Ranks 5th in Employee Net Promoter Score

176 Employees rate West Marine's Employee Net Promoter Score a -22, which ranks it 5th against its competitors, below Hibbett Sports. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at West Marine to a friend?”.

  1. 1st
    MarineMax
    2
  2. 2nd
    Moosejaw Mountaineering and Backcountry Travel
    0
  3. 3rd
    Bass Pro Shops
    -20
  4. 4th
    Hibbett Sports
    -21
  5. 5th
    West Marine
    -22
eNPS Comparison
RankCompany eNPS
1MarineMax2
2Moosejaw Mountaineering and Backcountry Travel0
3Bass Pro Shops-20
4Hibbett Sports-21
5West Marine-22
Gender Score Comparison

West Marine Ranks 2nd in Gender Score

15 Employees rate West Marine's Gender Score a 60/100, which ranks it 2nd against its competitors, below Bass Pro Shops. The Gender Score tracks how positively women rate their experience at West Marine.

  1. 1st
    Bass Pro Shops
    67 / 100
  2. 2nd
    West Marine
    60 / 100
  3. 3rd
    Hibbett Sports
    46 / 100
Gender Score Comparison
RankCompany Score
1Bass Pro Shops67
2West Marine60
3Hibbett Sports46
Diversity Score Comparison

West Marine Ranks 1st in Diversity Score

13 Employees rate West Marine's Diversity Score a 73/100, which ranks it 1st against its competitors. The Diversity Score tracks how positively diverse employees rate their experience at West Marine.

  1. 1st
    West Marine
    73 / 100
  2. 2nd
    MarineMax
    66 / 100
  3. 3rd
    Bass Pro Shops
    58 / 100
  4. 4th
    Hibbett Sports
    55 / 100
Diversity Score Comparison
RankCompany Score
1West Marine73
2MarineMax66
3Bass Pro Shops58
4Hibbett Sports55

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