Whataburger Competitors | Comparably
Whataburger Claimed Company
Whataburger is an American privately held regional fast food restaurant chain, based in San Antonio, Texas, that specializes in hamburgers. read more
EMPLOYEE
PARTICIPANTS
1388
TOTAL
RATINGS
10860
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Whataburger Competitors

Whataburger competitors include In-N-Out Burger, Five Guys Burgers & Fries, Chick-fil-A, McDonald's and Jack in the Box. Whataburger ranks 3rd in Employee Net Promoter Score on Comparably vs its competitors. See below how Whataburger compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
4th
eNPS Rank
3rd
Gender Rank
3rd
Diversity Rank
4th
Product Quality
4th
NPS Rank
3rd
Pricing Rank
4th
Customer Service
4th

Whataburger Competitors at a Glance

Product Quality Score Comparison

Whataburger Ranks 4th in Product Quality Score

607 Customers rate Whataburger's Product Quality Score a 3.7/5, which ranks it 4th against its competitors, below McDonald's.

  1. 1st
    In-N-Out Burger
    4.5 / 5
  2. 2nd
    Chick-fil-A
    4.3 / 5
  3. 3rd
    McDonald's
    3.7 / 5
  4. 4th
    Whataburger
    3.7 / 5
  5. 5th
    Five Guys Burgers & Fries
    3.5 / 5
  6. 6th
    Jack in the Box
    3.1 / 5
Product Quality Score Comparison
RankCompany Score
1In-N-Out Burger90
2Chick-fil-A87
3McDonald's75
4Whataburger74
5Five Guys Burgers & Fries70
6Jack in the Box63
NPS Comparison

Whataburger Ranks 3rd in Net Promoter Score

687 Customers rate Whataburger's Net Promoter Score a 25, which ranks it 3rd against its competitors, below Chick-fil-A. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Whataburger to a friend?”.

  1. 1st
    In-N-Out Burger
    63
  2. 2nd
    Chick-fil-A
    55
  3. 3rd
    Whataburger
    25
  4. 4th
    McDonald's
    19
  5. 5th
    Five Guys Burgers & Fries
    0
  6. 6th
    Jack in the Box
    -7
NPS Comparison
RankCompany Score
1In-N-Out Burger63
2Chick-fil-A55
3Whataburger25
4McDonald's19
5Five Guys Burgers & Fries0
6Jack in the Box-7
Pricing Score Comparison

Whataburger Ranks 4th in Pricing Score

558 Customers rate Whataburger's Pricing Score a 3.4/5, which ranks it 4th against its competitors, below McDonald's.

  1. 1st
    In-N-Out Burger
    4.4 / 5
  2. 2nd
    Chick-fil-A
    4.1 / 5
  3. 3rd
    McDonald's
    3.6 / 5
  4. 4th
    Whataburger
    3.4 / 5
  5. 5th
    Jack in the Box
    3.1 / 5
  6. 6th
    Five Guys Burgers & Fries
    2.9 / 5
Pricing Score Comparison
RankCompany Score
1In-N-Out Burger88
2Chick-fil-A82
3McDonald's72
4Whataburger69
5Jack in the Box62
6Five Guys Burgers & Fries59
Customer Service Comparison

Whataburger Ranks 4th in Customer Service

534 Customers rate Whataburger's Customer Service a 3.5/5, which ranks it 4th against its competitors, below McDonald's.

  1. 1st
    In-N-Out Burger
    4.5 / 5
  2. 2nd
    Chick-fil-A
    4.3 / 5
  3. 3rd
    McDonald's
    3.6 / 5
  4. 4th
    Whataburger
    3.5 / 5
  5. 5th
    Five Guys Burgers & Fries
    3.2 / 5
  6. 6th
    Jack in the Box
    3.1 / 5
Customer Service Comparison
RankCompany Score
1In-N-Out Burger90
2Chick-fil-A87
3McDonald's72
4Whataburger70
5Five Guys Burgers & Fries64
6Jack in the Box62
Overall Culture Score Comparison

Whataburger Ranks 5th in Overall Culture Score

1388 Employees rate Whataburger's Overall Culture a 62/100, which ranks it 5th against its competitors, below McDonald's. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    In-N-Out Burger
    81 / 100
  2. 2nd
    Chick-fil-A
    64 / 100
  3. 3rd
    Five Guys Burgers & Fries
    64 / 100
  4. 4th
    McDonald's
    62 / 100
  5. 5th
    Whataburger
    62 / 100
  6. 6th
    Jack in the Box
    53 / 100
Overall Culture Score Comparison
RankCompany Score
1In-N-Out Burger81
2Chick-fil-A64
3Five Guys Burgers & Fries64
4McDonald's62
5Whataburger62
6Jack in the Box53
eNPS Comparison

Whataburger Ranks 3rd in Employee Net Promoter Score

1150 Employees rate Whataburger's Employee Net Promoter Score a -16, which ranks it 3rd against its competitors, below Five Guys Burgers & Fries. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Whataburger to a friend?”.

  1. 1st
    In-N-Out Burger
    35
  2. 2nd
    Five Guys Burgers & Fries
    -4
  3. 3rd
    Whataburger
    -16
  4. 4th
    Chick-fil-A
    -21
  5. 5th
    McDonald's
    -25
  6. 6th
    Jack in the Box
    -42
eNPS Comparison
RankCompany eNPS
1In-N-Out Burger35
2Five Guys Burgers & Fries-4
3Whataburger-16
4Chick-fil-A-21
5McDonald's-25
6Jack in the Box-42
Gender Score Comparison

Whataburger Ranks 3rd in Gender Score

93 Employees rate Whataburger's Gender Score a 68/100, which ranks it 3rd against its competitors, below Chick-fil-A. The Gender Score tracks how positively women rate their experience at Whataburger.

  1. 1st
    In-N-Out Burger
    77 / 100
  2. 2nd
    Chick-fil-A
    71 / 100
  3. 3rd
    Whataburger
    68 / 100
  4. 4th
    McDonald's
    64 / 100
  5. 5th
    Five Guys Burgers & Fries
    64 / 100
  6. 6th
    Jack in the Box
    53 / 100
Gender Score Comparison
RankCompany Score
1In-N-Out Burger77
2Chick-fil-A71
3Whataburger68
4McDonald's64
5Five Guys Burgers & Fries64
6Jack in the Box53
Diversity Score Comparison

Whataburger Ranks 4th in Diversity Score

75 Employees rate Whataburger's Diversity Score a 65/100, which ranks it 4th against its competitors, below Chick-fil-A. The Diversity Score tracks how positively diverse employees rate their experience at Whataburger.

  1. 1st
    In-N-Out Burger
    73 / 100
  2. 2nd
    TIED
    McDonald's
    65 / 100
  3. 2nd
    TIED
    Chick-fil-A
    65 / 100
  4. 4th
    Whataburger
    65 / 100
  5. 5th
    Five Guys Burgers & Fries
    57 / 100
  6. 6th
    Jack in the Box
    55 / 100
Diversity Score Comparison
RankCompany Score
1In-N-Out Burger73
2McDonald's65
2Chick-fil-A65
4Whataburger65
5Five Guys Burgers & Fries57
6Jack in the Box55
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