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Wistia is finding is hard to scale and manage change - holding on to too much of the wrong old stuff and failing to retain the good old culture
What are some of the best things about your team?
They make the company and show up for each other - high degree of competency and determination
Why do you feel undervalued and what would make you feel better about your compensation?
- Salary is not comparable to offers from other businesses recruiting in boston - 401k match is shallow - benefits based on remote/in person status are vague - job roles are not clearly defined
What does the leadership team need to get better at?
- Be clearer about priorities - Not spend so much time massaging a communication that the communication is muddled and late - Acknowledge the burnout and stop pushing for more from less - Be accountable - clearer opinions, feedback, suggestions on what success and failure looks like for wistia
What needs to change to make the company culture better?
- senior leadership does not seem to feel accountable or mutually aligned - improving but rough - needs to better identify, acknowledge, and act on failure - it would be great if there was acknowledgement of loss of trust in org - clearer communication of roles, responsibilities, and growth ops
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