B
77/100
WorkForce Software Claimed Company
WorkForce Software is the first global provider of workforce management solutions with integrated employee experience capabilities. The company’s WorkForce Suite adapts to each organization’s needs—no matter how unique their pay rules, labor regulations, and schedules—while delivering a breakthrough employee experience at the time and place work happens. Enterprise-grade and future-ready, WorkForce Software is helping some of the world’s most innovative organizations optimize their workforce, protect against compliance risks, and increase employee engagement to unlock new potential for resiliency and optimal performance. Whether your employees are deskless or office workers, unionized, full-time, part-time, or seasonal, WorkForce Software makes managing your global workforce easy, less costly, and more rewarding for everyone. read more
WorkForce Software Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
Solving problems is the best part of the day
Review from Business Development Dept
Helping to support our customers by resolving issues
Review from Customer Success Dept
That I am trusted to do my job and can reach out for help whenever I need support
Review from Sales Dept
The opportunity to learn new skills
Review from Operations Dept
Being able to own my projects
Review from Training/Education Dept
Feeling confident in my role, knowing I have the support of my manager and can talk through solutions without judgment.
Review from Operations Dept
See continuous improvements and the successful and timely completion of projects.
Review from Product Dept
being intellectually challenged but not overwhelmed, having resources for learning and improving skills and knowledge, having the flexibility to work from home and care for my family when necessary
Review from Customer Success Dept
work, and co-workers on the team
Review from Product Dept
The work I do and the clear knowledge of the contribution and value of what I'm doing for the region and company
Review from Marketing Dept
Reward if being able to solve a problem hand help the customers. Working with my team
Review from Customer Support Dept
Contact with my colleagues and co-workers
Review from Finance Dept
The people I work with
Review from Admin Dept
making the customer happy, delivering what we promise and more, driving real value in customer organizations, partnership
Review from Managed Services Dept
Finishing tasks, successful projects, positive feedback
Review from Managed Services Dept
Learning new things and being able to take care of our customers.
Review from Operations Dept
The trust and flexibility we have makes me very happy at work and I love seeing the people I work with face to face and having that social interaction.
Review from Sales Dept
Knowing the work I do has an impact on how everyone else can do their jobs. Also, knowing that if I need to take some time out during the day, I can work later in the evenings. I have never worked for a company that is so flexible.
Review from Business Development Dept
Learning and Interacting with people from different countries: Partners and coworkers.
Review from Services Dept
Collaborating for a successful outcome
Review from Sales Dept
What's going wrong and how can it be improved?
I don't feel valued. I don't receive any recognition for what I do.
Review from Finance Dept
Managers/leadership that micromanages and fail to understand the basic concepts of what day-to-day work is occurring in the team. Constant change of priorities means nothing gets finished. Managers that ask the same question 5,6,7 times in a row and still don't listen to the answer
Review from Operations Dept
There seems to be a disconnect on where the product is at with executive leadership. There are many product gaps that for the current customer base that are holding up expansion and detracting from the value WorkForce provides customers.
Review from Sales Dept
The product is riddled with technical debt and other piled-up problems. We're always told to "be the CEO of our role" but when we try to draw attention to these problems we aren't taken seriously; it's always "not in the budget for this year, maybe next year"
Review from Services Dept
Frustrated due to blockers impeding progress that do not get taken seriously and never get addressed
Review from Cloud Services Dept
Our customers don't seem to be appreciating our work, our company is seriously in debt to our investors, and I don't see this company lasting.
Review from Admin Dept
The focus and direction of leadership.
Review from Finance Dept
Having to kowtow to every need of some customers doesn't allow us to have much agency in doing what's best for the majority of customers.
Review from Engineering Dept
Customer are getting more difficult to deal with. Not sure if my patience is wearing thin or if customers are stressed out and taking it out on us.
Review from Business Development Dept
long work days. sometimes 6 and 7 days a week. low wages.
Review from Engineering Dept
Proper compensation and hire employees to match the increase in clients we've taken on.
Review from Customer Support Dept
The company is taking on many new customers, without hiring anywhere near enough new employees to provide quality services and support. The result is that we are all exhausted and frustrated all the time -- lip service is given to valuing employees' mental & physical health, nothing more.
Review from Services Dept
Disconnected and too many people just going thru the motions. We are at an exciting time in our history with so many things falling into our favor in the market BUT, many employees have no clue about big picture and how their contributions help (or hurt) our cause. They just punch in and punch out
Review from Services Dept
I need to find ways of reducing stress and increasing work-life balance.
Review from Sales Dept
Already covered in other points.
Review from Operations Dept
I have been working really hard for a while. Improved a lot of processes across the company. working nights and weekends bc we are understaffed. However to be promised a commensurate pay increase and it not be realized really de-motivates employees because what they have accomplished isn't valued
Review from Cloud Services Dept
Documented process and procedures, accountability, communication between departments. Need a monthly sync for key personnel in each department to attend and VP's provide their current status and priorities.
Review from Cloud Services Dept
Management & 'leadership' team making poor choices (like pushing things to prod before testing, not having a disaster recovery plan, pushing to OCI when its not stable and insecure) that make it impossible to supply a secure stable product for customers.
Review from Cloud Services Dept
better pay and more people, better planning at the executive level
Review from Cloud Services Dept
Need to be honest about where we stand with the product we are trying to release. Its been 3 years and we are still not where we were with our last gen product in terms of functionality.
Review from Sales Dept
What do you like best about your company?
I can stand behind the value our products bring and know that every day I'm able to make a difference to our team and our customers. We have a great team who collaborates and are willing to jump in and take action when needed.
Review from Operations Dept
It is growing and things don't stand still
Review from Business Development Dept
What would you most like to see improved at your company?
Things to slow down just a little
Review from Business Development Dept
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