A+
90/100
WorkForce Software Claimed Company
WorkForce Software is the first global provider of workforce management solutions with integrated employee experience capabilities. The company’s WorkForce Suite adapts to each organization’s needs—no matter how unique their pay rules, labor regulations, and schedules—while delivering a breakthrough employee experience at the time and place work happens. Enterprise-grade and future-ready, WorkForce Software is helping some of the world’s most innovative organizations optimize their workforce, protect against compliance risks, and increase employee engagement to unlock new potential for resiliency and optimal performance. Whether your employees are deskless or office workers, unionized, full-time, part-time, or seasonal, WorkForce Software makes managing your global workforce easy, less costly, and more rewarding for everyone. read more
WorkForce Software Team Employee Reviews
All
Positive
Constructive
What are some of the best things about your team?
smart collaboration, high skills people,
Review from Sales Dept
Willing to learn new things
Review from Business Development Dept
All willing to work together as a team. Sharing knowledge for resolving problems and providing results for satisfied customers
Review from Customer Success Dept
friendly, wonderfully supportive and team focused
Review from Managed Services Dept
Everyone is working towards the same goal and willing to help eachother wherever possible.
Review from Sales Dept
Welcoming environment and good camaraderie.
Review from Operations Dept
Most of them are willing to try new things in order to meet goals
Review from Training/Education Dept
Our team is very collaborative and supportive. Someone has almost always seen a situation before and has great perspective on how to approach it.
Review from Operations Dept
I have built strong relationships with my direct team, and they make work more enjoyable.
Review from Sales Dept
No egos, all good people.
Review from Sales Dept
Smart, dedicated, want to do what's best for the customer
Review from Product Dept
Everyone is so eager to help one another and to knowledge share. No one is trying to hoard information and do it themselves or make you feel like you should know something.
Review from Operations Dept
Supportive, considerate, professional, team- and goal-oriented
Review from Managed Services Dept
They are a very friendly group of people, very knowledgeable and willing to help you if you need the support.
Review from Business Development Dept
They are an awesome group of people to work with. Extremely smart and always friendly.
Review from Sales Dept
easy to approach and work with, friendly, can count on each other
Review from Product Dept
We work well together and understand what makes each other tick. They are reliable and we have each others backs.
Review from Finance Dept
everyone is motivated to do their best and deliver great service to the customers, everyone willingly collaborates and shares knowledge
Review from Customer Success Dept
My team is close-knit and everyone is always available to answer questions or just chat.
Review from Services Dept
Support instead of evil competition.
Review from Services Dept
What do your coworkers need to improve and how could you work together better?
People need to act with more of a sense of urgency, and look out for our customers' best interests. People here are honestly lazy, unorganized, and we need to be hiring a higher caliber of talent that is more professional.
Review from Customer Support Dept
Actually do their job that they get for and stop explain why they can not do their job and why it's all someone else's fault and they can not do anything about that.
Review from Cloud Services Dept
better attitude from some and prefer a quicker response from other teams that you rely on but overall are very nice.
Review from Customer Support Dept
Better training for Sales team interacting with other departments. Be more invested in the process and being excellent.
Review from Operations Dept
I work mostly alone. But those I need to reach out for work related issues o are available to respond when they have time.
Review from Services Dept
People need to be more of a team player, and need to do whatever it takes to solve problems at hand and keep our customers happy. People need to be more proactive and solving problems before a customer informs us of problems.
Review from Customer Support Dept
We need to develop more meaningful, efficient and useful avenues of communication.
Review from Engineering Dept
Better team work and cross-department collaboration and teamwork. We have some serious cultural issues with our UK team members and they don't have the same urgency or drive to make things a priority or provide the outrageous customer service and it negatively impacts our customers frequently.
Review from Customer Support Dept
We need more resources with more experience and better training. Need more/better representation of the timezones we're working with. Services gets new products or releases with insufficient knowledge to deploy (Suite, IVR, Mobile etc). Too many tech channels to communicate
Review from Services Dept
It would be helpful if everyone took better ownership of all of the tasks and responsibilities that fall in their role. I feel I carry too much of other people's weight at times.
Review from Operations Dept
As per earlier comment - if there was a clear Business Strategy that all BU's aligned too there would be better alignment and less friction due to everyone having different priorities. Also some long-term incumbent staff are lazy leaving other employees to pick up slack, Greater accountability!
Review from Operations Dept
A lot of the coworkers I bonded with switched roles or left the company and the ones that remain are all stressed out and high strung.
Review from Services Dept
If the attitude requested isn't met with the same attitude (positve or negative) then there is a dark mark placed on those individuals. It's hard for a new employee to speak with legacy employee's, without getting a long drawn out story as to why the "current process is horrible".
Review from Services Dept
be possible to perform a job without needing to be best buddies.
Review from Engineering Dept
want to help the customer more! Not give reasons as to why it can't be done
Review from IT Dept
More open and encouraged opportunities for feedback. I would like to know where I can improve as much as expressing my concerns about others.
Review from Engineering Dept
It's not necessarily that my coworkers have anything to improve upon, but it's more so that I don't think our personalities all mesh very well. I'd say I'm by far the most progressive personality in my department, and others are fairly conservative, which puts personal differences on the table.
Review from Admin Dept
Lack of communcation and job ownership at WFS. Most people ignore issues or they pass them off to someone else.
Review from Sales Dept
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