

Diverse employees at Worldwide Flight Services have rated Environment, Leadership, and Retention as the highest categories they have scored
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Anonymously Rate Your Experience & Make Work BetterWorldwide Flight Services employees are -1% more likely to recommend Worldwide Flight Services as a great place to work
| 38% | Promoters |
|---|---|
| 23% | Passives |
| 39% | Detractors |
Working at Worldwide Flight Services is rated below average by 88 employees, across various culture dimensions. Worldwide Flight Services employees rate Office Culture highest among all categories, and think that Perks And Benefits and Compensation have the most room for improvement, putting Worldwide Flight Services’s culture in the Bottom 30% compared to similar sized companies on Comparably. See below in detail how working at Worldwide Flight Services was rated by employees.
Overall Company Culture at Worldwide Flight Services is rated C-
Last updated a month ago
Worldwide Flight Services ranks in the Bottom 30% of other companies on Comparably with for Overall Company Culture Score
Out of 76 Worldwide Flight Services employee reviews, 64% were positive. The remaining 36% were constructive reviews with the goal of helping Worldwide Flight Services improve their work culture.
| Positive Reviews | 64% |
|---|---|
| Constructive Feedback | 36% |
What is most positive about the culture and environment at your company?The only positive thing i can think of is that they hired me quickly, and when i say quickly i mean i walked in and got the job. It then took over a month to start working due to the badging process
What did you like most about the interview process?Honesty transparency friendly clear respectful
What are some of the best things about your team?Friendly helpful courtesy on tiime mostly
What do your coworkers need to improve and how could you work together better?Some of them refuse to put in the effort while others put too much energy toward making sure planes and trucks go out on time
What needs to change to make the company culture better?Reviews raises questions answered with respect
Why do you feel undervalued and what would make you feel better about your compensation?Annual assessment and review supposedly
WFS has established itself as a leader throughout the aviation industry by providing a broad array of quality
Everything we do for our customers is built on safety, security and punctuality.
We ensure we give our customers' customersa great first impression."
| Headquarter | United States of America |
|---|---|
| Website | www.wfs.aero/ |
| Founding Date | 1983 |
88 employees at Worldwide Flight Services have reviewed Worldwide Flight Services across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was a month ago.
Overall, the 88 Worldwide Flight Services employees give their leadership a grade of C-, or Bottom 35% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Worldwide Flight Services are mostly dissatisfied with their total compensation at Worldwide Flight Services, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Worldwide Flight Services are not very pleased with their team. 88 Participants grade the quality of their coworkers a D. Less than half believe the meetings at Worldwide Flight Services are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Worldwide Flight Services believe the environment at Worldwide Flight Services is positive. Most Participants believe the pace of work at Worldwide Flight Services is moderate. About 75% of the employees at Worldwide Flight Services work 8 hours or less, while 4% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Worldwide Flight Services are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from employees about joining Worldwide Flight Services is that the company was prepared on their first day. Worldwide Flight Services employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At Worldwide Flight Services 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Worldwide Flight Services' KPIs and OKRs is essential for its success. Out of 1 Worldwide Flight Services employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Worldwide Flight Services’s CEO Craig Smyth started in this role in 2016. Craig’s approval rate is lower compared to CEOs at similar sized companies, putting Craig in the Bottom 40% of all CEOs of similar-sized companies on Comparably. Craig Smyth’s employees rank Worldwide Flight Services in the Bottom 45% for Office Culture, in the Bottom 35% for Leadership, and in the Bottom 35% for Retention.
The Worldwide Flight Services Executive Team is rated a “C-” and led by CEO Craig Smyth, Sr. VP Cargo NOAM Frank Clemente, and Senior VP Ground Handling Tricia Kearney-Casalinho
Craig Smyth CEO / President
Craig Smyth serves as the CEO / President of Worldwide Flight Services.
Frank Clemente Sr. VP Cargo NOAM
frank clemente serves as the Sr. VP Cargo NOAM of Worldwide Flight Services (WFS). frank started at Worldwide Flight... read more
Tricia Kearney-Casalinho Senior VP Ground Handling
Tricia Kearney-Casalinho serves as the Senior VP Ground Handling of Worldwide Flight Services (WFS). Tricia started at... read more
John Sabol Senior Vice President Operations North America
John Sabol serves as the Senior Vice President Operations North America of Worldwide Flight Services.
Shawnpaul Booth Vice President, Cargo Operations
Shawnpaul Booth serves as the Vice President, Cargo Operations of Worldwide Flight Services (WFS). Shawnpaul started at... read more
Jeffrey Bounds Vice President Operations Planning
Jeffrey Bounds serves as the Vice President Operations Planning of Worldwide Flight Services (WFS). Jeffrey started at... read more
Ray Jetha SVP, Sales and Business Development
Ray Jetha serves as the SVP, Sales and Business Development of Worldwide Flight Services.
Barry Lien Vice President, Sales & Marketing
Barry Lien serves as the Vice President, Sales & Marketing of Worldwide Flight Services (WFS). Barry started at... read more
Karen Avestruz NE Regional Director, Cargo Security
Karen Avestruz serves as the NE Regional Director, Cargo Security of Worldwide Flight Services (WFS). Karen currently... read more
How much do people at Worldwide Flight Services get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Worldwide Flight Services is $88,479, or $42 per hour, while the estimated median salary is $104,256, or $50 per hour.
At Worldwide Flight Services, the highest paid job is a Sales Rep at $116,157 annually and the lowest is a Bookkeeper at $42,225 annually. Average Worldwide Flight Services salaries by department include: IT at $103,249, Customer Support at $59,203, Design at $70,481, and Sales at $108,646. Half of Worldwide Flight Services salaries are above $104,256.
30 employees at Worldwide Flight Services rank their Compensation in the Bottom 15% of similar sized companies in the US (based on 92 ratings) while 30 employees at Worldwide Flight Services rank their Perks And Benefits in the Bottom 10% of similar sized companies in the US (based on 34 ratings).
Last updated a month ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $61k | $61k | 1st Percentile |
17th Percentile $82k | $82k | 17th Percentile |
33rd Percentile $102k | $102k | 33rd Percentile |
50th Percentile $166k | $166k | 50th Percentile |
67th Percentile $258k | $258k | 67th Percentile |
83rd Percentile $267k | $267k | 83rd Percentile |
100th Percentile $344k | $344k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Diverse employees at Worldwide Flight Services score the company 51/100 across various culture categories, placing Worldwide Flight Services in the Bottom 5% of companies on Comparably with for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Worldwide Flight Services across various culture dimensions.
Worldwide Flight Services' PTO and Vacation policy typically gives 0-10 days off a year. Worldwide Flight Services' benefits and PTO Package averages to represent a less than $500 cash value per month.

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In 2019, Worldwide Flight Services applied for 2 H1B visas. Of the work permits applied for, 100% were approved.
H1B Applications Outcome
This data was calculated using publicly sourced data from OFLC Performance Data

Candidates By Department
All Industries | 100% |
|---|
Candidates By Location
Seattle | 100% |
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Who is the CEO of Worldwide Flight Services?
Worldwide Flight Services CEO is Craig Smyth, their score by employees is 68
What is Worldwide Flight Services eNPS?
The eNPS for Worldwide Flight Services is -1
What is the salary for Marketing Operations in Worldwide Flight Services?
Marketing Operations average salary in the US is 82k
What are the salaries in the Customer Support in Worldwide Flight Services?
The average salaries for Customer Support in Worldwide Flight Services is 59k
What are the benefits at Worldwide Flight Services?
Worldwide Flight Services perks and benefits are Dental Insurance, Vision Insurance, Health Insurance, PTO / Vacation Policy, Paid Holidays, 401K / Retirement Plan & Work From Home Policy