Worldwide Flight Services Culture | Comparably
WFS has established itself as a leader throughout the aviation industry by providing a broad array of quality read more
EMPLOYEE
PARTICIPANTS
88
TOTAL
RATINGS
680

Worldwide Flight Services Company Culture

Worldwide Flight Services Culture

This score is derived from employee ratings & reviews
3.0/5
Worldwide Flight Services' Overall Culture is rated C-

Top Rated Culture Dimensions

Worldwide Flight Services CEO

Bottom 40%Bottom 40% of Similar Size Companies on Comparably
Craig Smyth Worldwide Flight Services' CEO
Craig Smyth
68 /100

Diversity at Worldwide Flight Services

Bottom 5%Bottom 5% of Similar Size Companies on Comparably
F

Diverse employees at Worldwide Flight Services have rated Environment, Leadership, and Retention as the highest categories they have scored

Women at Worldwide Flight Services

Worldwide Flight Services eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 40%Bottom 40% of Similar Size Companies on Comparably

Recommend to a Friend?

-1

Worldwide Flight Services employees are -1% more likely to recommend Worldwide Flight Services as a great place to work

38%Promoters
23%Passives
39%Detractors

Working at Worldwide Flight Services

Working at Worldwide Flight Services is rated below average by 88 employees, across various culture dimensions. Worldwide Flight Services employees rate Office Culture highest among all categories, and think that Perks And Benefits and Compensation have the most room for improvement, putting Worldwide Flight Services’s culture in the Bottom 30% compared to similar sized companies on Comparably. See below in detail how working at Worldwide Flight Services was rated by employees.

Overall Company Culture at Worldwide Flight Services

C-

Overall Company Culture at Worldwide Flight Services is rated C-

Last updated a month ago

Bottom
30%

Worldwide Flight Services ranks in the Bottom 30% of other companies on Comparably with for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 88 Employees

View Results
0
20
40
60
80
100
Customer Support
30
Customer Support30

Worldwide Flight Services Employee Reviews

Out of 76 Worldwide Flight Services employee reviews, 64% were positive. The remaining 36% were constructive reviews with the goal of helping Worldwide Flight Services improve their work culture.

64%
36%
Positive Reviews64%
Constructive Feedback36%

Positive Reviews From Worldwide Flight Services Employees

  • What is most positive about the culture and environment at your company?
    The only positive thing i can think of is that they hired me quickly, and when i say quickly i mean i walked in and got the job. It then took over a month to start working due to the badging process
  • What did you like most about the interview process?
    Honesty transparency friendly clear respectful
  • What are some of the best things about your team?
    Friendly helpful courtesy on tiime mostly

Constructive Feedback From Worldwide Flight Services Employees

  • What do your coworkers need to improve and how could you work together better?
    Some of them refuse to put in the effort while others put too much energy toward making sure planes and trucks go out on time
  • What needs to change to make the company culture better?
    Reviews raises questions answered with respect
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Annual assessment and review supposedly

Worldwide Flight Services Company Information

Worldwide Flight Services Company Overview

WFS has established itself as a leader throughout the aviation industry by providing a broad array of quality

Worldwide Flight Services Mission, Vision & Values

Worldwide Flight Services Mission Statement

Everything we do for our customers is built on safety, security and punctuality.

Worldwide Flight Services Vision Statement

We ensure we give our customers' customersa great first impression."

Worldwide Flight Services Values

  • Focus on customers
  • Responsibility
  • Integrity
  • Teamwork
  • Safety & security
HeadquarterUnited States of America
Websitewww.wfs.aero/
Founding Date1983

Worldwide Flight Services Employees

88 employees at Worldwide Flight Services have reviewed Worldwide Flight Services across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was a month ago.

Overall, the 88 Worldwide Flight Services employees give their leadership a grade of C-, or Bottom 35% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Worldwide Flight Services are mostly dissatisfied with their total compensation at Worldwide Flight Services, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Worldwide Flight Services are not very pleased with their team. 88 Participants grade the quality of their coworkers a D. Less than half believe the meetings at Worldwide Flight Services are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Worldwide Flight Services believe the environment at Worldwide Flight Services is positive. Most Participants believe the pace of work at Worldwide Flight Services is moderate. About 75% of the employees at Worldwide Flight Services work 8 hours or less, while 4% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Worldwide Flight Services are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Worldwide Flight Services - Employee Onboarding

The prevailing opinion from employees about joining Worldwide Flight Services is that the company was prepared on their first day. Worldwide Flight Services employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Worldwide Flight Services KPIs and OKRs

At Worldwide Flight Services 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Worldwide Flight Services' KPIs and OKRs is essential for its success. Out of 1 Worldwide Flight Services employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes100%
No0%
Are the KPIs/OKRs for your department clear?

Worldwide Flight Services CEO & Leadership

Worldwide Flight Services CEO - Craig Smyth

Craig Smyth Worldwide Flight Services' CEO
68 /100

Worldwide Flight Services’s CEO Craig Smyth started in this role in 2016. Craig’s approval rate is lower compared to CEOs at similar sized companies, putting Craig in the Bottom 40% of all CEOs of similar-sized companies on Comparably. Craig Smyth’s employees rank Worldwide Flight Services in the Bottom 45% for Office Culture, in the Bottom 35% for Leadership, and in the Bottom 35% for Retention.

Worldwide Flight Services Leadership

The Worldwide Flight Services Executive Team is rated a “C-” and led by CEO Craig Smyth, Sr. VP Cargo NOAM Frank Clemente, and Senior VP Ground Handling Tricia Kearney-Casalinho

  • Craig Smyth  CEO / President

    Craig Smyth CEO / President

    Craig Smyth serves as the CEO / President of Worldwide Flight Services.

  • Frank Clemente Sr. VP Cargo NOAM

    frank clemente serves as the Sr. VP Cargo NOAM of Worldwide Flight Services (WFS). frank started at Worldwide Flight... read more

  • Tricia Kearney-Casalinho Senior VP Ground Handling

    Tricia Kearney-Casalinho serves as the Senior VP Ground Handling of Worldwide Flight Services (WFS). Tricia started at... read more

  • John Sabol Senior Vice President Operations North America

    John Sabol serves as the Senior Vice President Operations North America of Worldwide Flight Services.

  • Shawnpaul Booth Vice President, Cargo Operations

    Shawnpaul Booth serves as the Vice President, Cargo Operations of Worldwide Flight Services (WFS). Shawnpaul started at... read more

  • Jeffrey Bounds Vice President Operations Planning

    Jeffrey Bounds serves as the Vice President Operations Planning of Worldwide Flight Services (WFS). Jeffrey started at... read more

  • Ray Jetha SVP, Sales and Business Development

    Ray Jetha serves as the SVP, Sales and Business Development of Worldwide Flight Services.

  • Barry Lien Vice President, Sales & Marketing

    Barry Lien serves as the Vice President, Sales & Marketing of Worldwide Flight Services (WFS). Barry started at... read more

  • Karen Avestruz NE Regional Director, Cargo Security

    Karen Avestruz serves as the NE Regional Director, Cargo Security of Worldwide Flight Services (WFS). Karen currently... read more

Worldwide Flight Services Salaries

How much does Worldwide Flight Services pay?

How much do people at Worldwide Flight Services get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Worldwide Flight Services is $88,479, or $42 per hour, while the estimated median salary is $104,256, or $50 per hour.

At Worldwide Flight Services, the highest paid job is a Sales Rep at $116,157 annually and the lowest is a Bookkeeper at $42,225 annually. Average Worldwide Flight Services salaries by department include: Marketing at $80,791, Design at $70,481, Operations at $84,634, and HR at $93,264. Half of Worldwide Flight Services salaries are above $104,256.

30 employees at Worldwide Flight Services rank their Compensation in the Bottom 15% of similar sized companies in the US (based on 92 ratings) while 30 employees at Worldwide Flight Services rank their Perks And Benefits in the Bottom 10% of similar sized companies in the US (based on 34 ratings).

Last updated a month ago.

1st Percentile
$61k
$61k1st Percentile
17th Percentile
$82k
$82k17th Percentile
33rd Percentile
$102k
$102k33rd Percentile
50th Percentile
$166k
$166k50th Percentile
67th Percentile
$258k
$258k67th Percentile
83rd Percentile
$267k
$267k83rd Percentile
100th Percentile
$344k
$344k100th Percentile
$88,479*
Average Compensation
$104,256*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Worldwide Flight Services Salaries by Department

Explore Worldwide Flight Services Salaries

Diversity & Inclusion at Worldwide Flight Services

Diverse employees at Worldwide Flight Services score the company 51/100 across various culture categories, placing Worldwide Flight Services in the Bottom 5% of companies on Comparably with for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Worldwide Flight Services across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Worldwide Flight Services Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays

Financial Benefits

  • 401K / Retirement Plan

Office Perks

  • Work From Home Policy

Worldwide Flight Services PTO

Worldwide Flight Services' PTO and Vacation policy typically gives 0-10 days off a year. Worldwide Flight Services' benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo100%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Worldwide Flight Services Careers

Worldwide Flight Services Jobs

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H1B Visa

In 2019, Worldwide Flight Services applied for 2 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

2
Total Applied
  • 100% Granted (2 out of 2)
  • 0% Denied ( out of 2)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 2)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 2)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Worldwide Flight Services Know You Want To Work There

Overview of Candidates Interested in Worldwide Flight Services on Comparably

Candidates By Department

All Industries
100%

Candidates By Location

Seattle
100%

Frequently Asked Questions regarding Worldwide Flight Services

Who is the CEO of Worldwide Flight Services?

Worldwide Flight Services CEO is Craig Smyth, their score by employees is 68

What is Worldwide Flight Services eNPS?

The eNPS for Worldwide Flight Services is -1

What is the salary for Account Manager in Worldwide Flight Services?

Account Manager average salary in the US is 92k

What are the salaries in the Admin in Worldwide Flight Services?

The average salaries for Admin in Worldwide Flight Services is 54k

What are the benefits at Worldwide Flight Services?

Worldwide Flight Services perks and benefits are Dental Insurance, Vision Insurance, Health Insurance, PTO / Vacation Policy, Paid Holidays, 401K / Retirement Plan & Work From Home Policy

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