Yankee Candle Company – customer service is not great

The Yankee Candle Company, Inc. is the leading designer, manufacturer, wholesaler and retailer of premium scented candles, based on sales, read more

customer service is not great

What do your coworkers need to improve and how could you work together better?

I am the store manager this isn't a problem
Team review

What do your coworkers need to improve and how could you work together better?

More dedicated to do their job
Team review from Sales Dept

What is most positive about the culture and environment at your company?

We all get along really nicely
Environment review

Briefly describe your overall experience at your company

Interacting with customers is great. Being graded by a non-customer posing as a secret shopper is not.
Review from Sales Dept

What does the leadership team need to get better at?

Getting people in that want to work
Leadership review

Rate your company