Yankee Candle Company Employee Reviews
Out of 94 Yankee Candle Company employee reviews, 48% were positive. The remaining 52% were constructive reviews with the goal of helping Yankee Candle Company improve their work culture. The Sales team, with 15% positive reviews, reports the best experience at Yankee Candle Company compared to all other departments at the company.
What does the leadership team need to get better at?
People are promoted to store managers, they have never been trained to manage people.
Treat people with respect and dignity. Listen to staff complaints without the employee fearing instant dismissal if they speak out for themselves or colleagues.Recognising effort. Not discriminate between temporary and permanent staff in terms of non- financial rewards
Respect and leadership with employees.
Review from Sales Dept
Employees do not stay at this company for very long and it leads to an unstable environment
Review from Sales Dept
Getting people in that want to work
Why do you feel undervalued and what would make you feel better about your compensation?
Paid $8.50 per hour, no benefits. No work/life balance, (clopening) when you close the store and then open in the morning, exhausting.
For example, there is a monthly Pizza day hosted by the company but only permanent staff are allowed to eat. Candles are gifted to permanent staff while temporary are not even allowed to buy at discounted rated.
Pay us a livable wage if you want better sales people
Review from Sales Dept
If I had health insurance and stock options.
Review from Sales Dept
They cut alot of your salary when you cannot make it to work, as well as only giving you a really really small percentage of the sales.
What do your coworkers need to improve and how could you work together better?
Be more supportive and less vindictive.
Review from Sales Dept
More communications, openly. They need to be more inclusive as well.
I thoroughly enjoy my coworkers and they make the company better
Review from Sales Dept
My team was efficient and worked together nicely.
More dedicated to do their job
Review from Sales Dept
What needs to change to make the company culture better?
Retail associates usually work alone. Breakroom is a metal chair with a microwave in the stockroom.
The employees at lower levels are not appreciated throughout the company or even in regions or districts. Only upper level executives are acknowledged for promotions and district and regional managers rarely show up for meetings
Review from Sales Dept
The company was more about getting items out than caring about it's employees.
What would you improve about your company's interview process?
To give consideration to long term casual staff to be taken on permanently.
Get to know my managers more.
Review from Sales Dept
The interview process was pretty simple
Review from Sales Dept
What's going wrong and how can it be improved?
Newell. Cutting quality to boost profits. Should be a dollar store candle at this point.
Pay more :) :) :)
Review from Sales Dept
It is boring, customers are entitled and the team always thinks customers are right.
The product is far too expensive with prices steadily rising
Review from Sales Dept
The product quality is not what it used to be.
Review from Sales Dept
What would you most like to see improved at your company?
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