Zapier Employee Reviews
Out of 50 Zapier employee reviews, 89% were positive. The remaining 11% were constructive reviews with the goal of helping Zapier improve their work culture.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
They are approachable, open in 1:1s, and have good intent.
The leadership team embodies our values daily, they are engaged with every aspect of the business and are regularly involved in conversations at all levels.
They care about your growth
Leadership is authentic, empathetic and highly strategic.
They actually listen! They seek out and respond to feedback and make changes quickly. You can easily get in touch with any executive and they actually respond and want to engage with employees.
What does the leadership team need to get better at?
There aren't any Leadership reviews of Zapier yet.
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What is the best part about your compensation package?
Good base pay, profit sharing, options, and nice perks like US retreats.
unlimited Time off policy and profit sharing
Total compensation is competitive. Solid base pay, bonus, and we now offer equity!
Higher base comp than many similar places and bonuses. Plus paid parental leave and lots of great little perks!
We're amazing at remote work.
Why do you feel undervalued and what would make you feel better about your compensation?
No equity offered at the moment, and compensation is a bit lower than other tech companies
What are some of the best things about your team?
Immediate team is fantastic. They're the reason I go to work.
Everyone is empathetic, understanding and respectful of each other. They encourage you to do the work you care about and take care of yourself when needed.
Incredibly thoughtful, empathetic, and intelligent colleagues. These are some of the smartest people I've worked with but everyone is super humble.
The people - smart, engaged, hard working, but value balance.
The people at Zapier really embody the values. They are some of the most down to earth yet intelligent people I've met.
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of Zapier yet.
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What is most positive about the culture and environment at your company?
Asynchronous communication works which is helpful as there is no office.
Flexibility (remote, distributed across 40+ countries, "unlimited" PTO), challenges (scale, reliability, quality, AI) and responsibilities (freedom but also accountability to get stuff done).
It's not cut-throat. There is a general willingness to help each other across the company, not just within your team. You can always find someone available to lend a hand or contribute meaningfully to a project even if it's not their core responsibility.
everyone is willing to help and applies company values
People are truly empathetic here and want to hear your opinions. You can grow quickly if you work hard.
What needs to change to make the company culture better?
There aren't any Environment reviews of Zapier yet.
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What did you like most about the interview process?
People were transparent and communicative. I understood expectations and got regular updates on my performance
they inform me what to expect each time
Recruiting team made this a smooth and thoughtful process.
Moved quickly, people were very responsive.
Practical Take Homes are a good way to test real skills.
What would you improve about your company's interview process?
Improve the quality of the questions
What makes you most happy at work?
The autonomy. Working full-time remote in a company that is 100% remote & has been so for over 10 years is honestly incredible because it means we know how to collaborate. I don't feel pressure to "prove" I'm working or work outside of my working hours, and I don't have tons of meetings everyday.
I'm proud of our product and our support team
The opportunity to work with amazing, smart individuals every day who care about me! And the chance to learn from the best!
Working with great people, flexibility with schedule.
The people, particularly the individual contributors are some of the smartest and kindest people I've worked with
What's going wrong and how can it be improved?
There aren't any Outlook reviews of Zapier yet.
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What do you like best about your company?
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What would you most like to see improved at your company?
Support's leadership leaves a lot to be desired. Lack of strategic skills makes for lackluster annual planning. Middle management and above are almost entirely invisible to the rest of the team.