Zapier Culture | Comparably
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Zapier Claimed Company
Zapier enables users to connect the web apps they use to move data between them; and use event-based automation to avoid repetitive tasks. read more
EMPLOYEE
PARTICIPANTS
59
TOTAL
RATINGS
569

Zapier Company Culture

Zapier Culture

This score is derived from employee ratings & reviews
Choice Employer
A
4.5/5

Top Rated Culture Dimensions

Zapier CEO

Top 5%Top 5% of Similar Size Companies on Comparably
Wade Foster Zapier's CEO
Wade Foster
80 /100

Diversity at Zapier

Top 25%Top 25% of Similar Size Companies on Comparably
B

Diverse employees at Zapier have rated Happiness, Perks And Benefits, and Team as the highest categories they have scored

Women at Zapier

Top 40%Top 40% of Similar Size Companies on Comparably
B-

Women at Zapier have rated Happiness, Team, and Compensation as the highest categories they have scored

Zapier eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 35%Top 35% of Similar Size Companies on Comparably

Recommend to a Friend?

20

Zapier employees are 20% more likely to recommend Zapier as a great place to work

50%Promoters
20%Passives
30%Detractors

Working at Zapier

Working at Zapier is rated highly by 59 employees, across various culture dimensions. Zapier employees are most satisfied about CEO Rating, Compensation, and Meetings categories, putting Zapier’s culture in the Top 10% compared to similar sized companies on Comparably and in the Top 30% compared to other companies in San Francisco. See below in detail how working at Zapier was rated by employees.

Overall Company Culture at Zapier

A

Overall Company Culture at Zapier is rated A

Last updated months ago

Top
10%

Zapier ranks in the Top 10% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 59 Employees

View Results
0
20
40
60
80
100
HR
95
HR95
Engineering
80
Engineering80

Zapier Employee Reviews

Out of 50 Zapier employee reviews, 89% were positive. The remaining 11% were constructive reviews with the goal of helping Zapier improve their work culture.

89%
11%
Positive Reviews89%
Constructive Feedback11%

Positive Reviews From Zapier Employees

  • What is most positive about the culture and environment at your company?
    Asynchronous communication works which is helpful as there is no office.
  • What is most positive about the culture and environment at your company?
    Flexibility (remote, distributed across 40+ countries, "unlimited" PTO), challenges (scale, reliability, quality, AI) and responsibilities (freedom but also accountability to get stuff done).
  • What are some of the best things about your team?
    Immediate team is fantastic. They're the reason I go to work.

Constructive Feedback From Zapier Employees

  • What would you improve about your company's interview process?
    Improve the quality of the questions
  • What would you most like to see improved at your company?
    Support's leadership leaves a lot to be desired. Lack of strategic skills makes for lackluster annual planning. Middle management and above are almost entirely invisible to the rest of the team.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    No equity offered at the moment, and compensation is a bit lower than other tech companies

Zapier Company Information

Zapier Company Overview

Zapier enables users to connect the web apps they use to move data between them; and use event-based automation to avoid repetitive tasks.

Zapier was founded in 2011 and its current CEO is Wade Foster. Since its inception 15 years ago, Zapier has grown to 750 employees.

Zapier Mission, Vision & Values

Zapier Mission Statement

Zapier is on a mission to make automation work for everyone.

Zapier Vision Statement

With Zapier, you can integrate apps like Salesforce, Intuit, Google, and Dropbox, to move data between them automatically, so you can focus on your most important work.

Zapier Values

  • Default to Action
  • Default to Transparency
  • Grow through Feedback
  • Empathy over Ego
  • Build the Robot
Headquarter548 Market St. #62411. San Francisco, CA
San Francisco, CA 94104-5401
United States of America
Websitezapier.com
Founding Date2011
Tel877-381-8743
Company StatusPrivate
Social Sites

Zapier Competitors

Zapier competitors include Nest, MuleSoft, Bedrock, and IFTTT. Zapier ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Zapier compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Nest's Logo
    Nest
    4.5/5
  2. #2
    Zapier's Logo
    Zapier
    4.5/5
  3. #3
    MuleSoft's Logo
    MuleSoft
    4.2/5
  4. #4
    Bedrock's Logo
    Bedrock
    3.0/5
  5. #5
    IFTTT's Logo
    IFTTT
    2.4/5

Zapier Employees

Zapier has 750 employees. 59 employees at Zapier have reviewed Zapier across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 59 Zapier employees give their leadership a grade of B+, or Top 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Zapier are pleased with their total compensation at Zapier, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Zapier are extremely happy with their team. 59 Participants grade the quality of their coworkers an A. The majority believe the meetings at Zapier are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Zapier believe the environment at Zapier is positive. Most Participants believe the pace of work at Zapier is comfortably fast. About 74% of the employees at Zapier work 8 hours or less.

Overall, the employees at Zapier are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Zapier - Employee Onboarding

The prevailing opinion from employees about joining Zapier is that the company was very prepared on their first day. Zapier employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Zapier KPIs and OKRs

At Zapier 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Zapier's KPIs and OKRs is essential for its success. Out of 2 Zapier employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes50%
No50%
Are the KPIs/OKRs for your department clear?

Zapier CEO & Leadership

Zapier CEO - Wade Foster

Wade Foster Zapier's CEO
80 /100

Zapier’s CEO Wade Foster started in this role in 2011. Wade’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 15% compared to the CEOs of all other companies in San Francisco. Zapier’s CEO is highly regarded especially by Asian or Pacific Islander employees, employees with 1 to 3 Years experience, and Male employees. However, Hispanic or Latino employees, employees with Over 10 Years experience, and employees in the Engineering department have a less favorable view of the CEO and believe there is room for improvement. Compared to Zapier’s competitors, Wade Foster ranks right above IFTTT CEO Linden Tibbets. Under Foster’s leadership, Zapier employee respondents are most happy about their Compensation and the company’s Meetings. Office Culture and Gender are two areas, according to respondents, where Zapier could stand to see real improvement.

Zapier Leadership

The Zapier Executive Team is rated a “B” and led by CEO Wade Foster, Chief Financial Officer Jenny Bloom, and Chief Marketing Officer Moody Glasgow

  • Wade Foster  CEO / President

    Wade Foster CEO / President

    Wade Foster serves as the CEO / President of Zapier.

  • Jenny Bloom Chief Financial Officer

    Jenny Bloom serves as the Chief Financial Officer of Zapier.

  • Moody Glasgow Chief Marketing Officer

    Moody Glasgow serves as the Chief Marketing Officer of Zapier.

  • Tim Anderson Chief Growth Officer

    Tim Anderson serves as the Chief Growth Officer of Zapier. Tim started at Zapier in October of 2017. Tim currently... read more

  • Pam Dodrill Vice President, Customer Support

    Pam Dodrill serves as the Vice President, Customer Support of Zapier. Pam currently resides in the Greater Seattle Area.

  • Doug Gaff VP of Engineering

    Doug Gaff serves as the VP of Engineering of Zapier. Doug currently resides in the Greater Boston Area.

  • Jonathan Rochelle Chief Product Officer

    Jonathan Rochelle serves as the Chief Product Officer of Zapier.

Zapier Salaries

How much does Zapier pay?

How much do people at Zapier get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Zapier is $132,884, or $63 per hour, while the estimated median salary is $134,416, or $64 per hour.

At Zapier, the highest paid job is a General Counsel at $240,566 annually and the lowest is an Admin Assistant at $45,172 annually. Average Zapier salaries by department include: Design at $94,778, Product at $166,336, HR at $141,052, and Business Development at $114,931. Half of Zapier salaries are above $134,416.

27 employees at Zapier rank their Compensation in the Top 10% of similar sized companies in the US (based on 80 ratings) while 24 employees at Zapier rank their Perks And Benefits in the Top 25% of similar sized companies in the US (based on 24 ratings).

Last updated months ago.

1st Percentile
$74k
$74k1st Percentile
17th Percentile
$104k
$104k17th Percentile
33rd Percentile
$133k
$133k33rd Percentile
50th Percentile
$183k
$183k50th Percentile
67th Percentile
$236k
$236k67th Percentile
83rd Percentile
$272k
$272k83rd Percentile
100th Percentile
$302k
$302k100th Percentile
$132,884*
Average Compensation
$134,416*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Zapier Salaries by Department

Explore Zapier Salaries

Diversity & Inclusion at Zapier

Diverse employees at Zapier score the company 78/100 across various culture categories, placing Zapier in the Top 25% of companies on Comparably with 501-1,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Zapier across various culture dimensions.

Ranked Culture the Highest

Women 95/100
Department - HR
Men N/A/100
Diverse Employees 79/100
Department - Engineering

Ranked Culture the Lowest

Women 72/100
Tenure - 1 to 2 Years
Men N/A/100
Diverse Employees N/A/100

Zapier Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan

Office Perks

  • Company Social Outings
  • Legal Assistance
  • Work From Home Policy

Zapier PTO

Zapier PTO policy is a critical component of the benefits package offered to employees.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Zapier Careers

Zapier Jobs

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Let Zapier Know You Want To Work There

Overview of Candidates Interested in Zapier on Comparably

Candidates By Department

All Industries
60%
Marketing
20%
Engineering
10%
Customer Support
10%

Candidates By Location

San Francisco
40%
New York City
20%
Mokena
10%
Chicago
10%
Portland
10%
Other
10%

Frequently Asked Questions regarding Zapier

What is Zapier address?

Zapier location is at 548 Market St. #62411. San Francisco, CA

Who is the CEO of Zapier?

Zapier CEO is Wade Foster, their score by employees is 80

What is Zapier eNPS?

The eNPS for Zapier is 20

What is the salary for Engineering Manager in Zapier?

Engineering Manager average salary in the US is 183k

What are the salaries in the Design in Zapier?

The average salaries for Design in Zapier is 95k

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