Zoom Video Communications Competitors | Comparably
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Zoom Video Communications Claimed Company
Zoom is an all-in-one intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic for businesses and individuals. Zoom technology puts people at the center, enabling meaningful connections, facilitating modern collaboration, and driving human innovation through solutions like team chat, phone, meetings, omnichannel cloud contact center, smart recordings, whiteboard, and more, in one offering. Founded in 2011, Zoom is publicly traded (NASDAQ:ZM) and headquartered in San Jose, California. Get more info at zoom.com. read more
EMPLOYEE
PARTICIPANTS
178
TOTAL
RATINGS
2237
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Zoom Video Communications Competitors

Zoom Video Communications competitors include RingCentral, Slack, BlueJeans Network, ON24 and Highfive. Zoom Video Communications ranks 1st in Product Quality Score on Comparably vs its competitors. See below how Zoom Video Communications compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
3rd
eNPS Rank
3rd
Gender Rank
2nd
Diversity Rank
2nd
Product Quality
1st
NPS Rank
2nd
Pricing Rank
3rd
Customer Service
2nd

See Zoom Video Communications Culture vs Competitors:

Zoom Video Communications Competitors
RankCompanyScore
1RingCentral84
2Slack82
3Zoom Video Communications80
4BlueJeans Network73
5ON2464

Zoom Video Communications Competitors at a Glance

CEO Ratings Comparison

Zoom Video Communications' CEO Score Ranks 3rd

150 Employees at Zoom Video Communications rate Eric Yuan a 81 out of 100, which ranks them 3rd below Slack's CEO,Stewart Butterfield. Last rating was months ago.

  1. 1st
    Vladimir Shmunis RingCentral's CEO
    Vladimir Shmunis
    RingCentral
    89
    out of 100

    2880 Employees at RingCentral rate Vladimir Shmunis a 89 out of 100, which ranks them 1st out of Zoom Video Communications' competitors. Last rating was 17 days ago.

  2. 2nd
    Stewart Butterfield Slack's CEO
    Stewart Butterfield
    Slack
    86
    out of 100

    84 Employees at Slack rate Stewart Butterfield a 86 out of 100, which ranks them 2nd out of Zoom Video Communications' competitors. Last rating was months ago.

  3. 3rd
    Eric Yuan Zoom Video Communications' CEO
    Eric Yuan
    Zoom Video Communications
    81
    out of 100
  4. 4th
    Quentin Gallivan BlueJeans Network's CEO
    Quentin Gallivan
    BlueJeans Network
    68
    out of 100

    14 Employees at BlueJeans Network rate Quentin Gallivan a 68 out of 100, which ranks them 4th out of Zoom Video Communications' competitors. Last rating was months ago.

  5. 5th
    Sharat Sharan ON24 CEO
    Sharat Sharan
    ON24
    52
    out of 100

    17 Employees at ON24 rate Sharat Sharan a 52 out of 100, which ranks them 5th out of Zoom Video Communications' competitors. Last rating was months ago.

CEO Ratings Comparison
RankCEOCompany Score
1Vladimir ShmunisRingCentral89
2Stewart ButterfieldSlack86
3Eric YuanZoom Video Communications81
4Quentin GallivanBlueJeans Network68
5Sharat SharanON2452
Product Quality Score Comparison

Zoom Video Communications Ranks 1st in Product Quality Score

606 Customers rate Zoom Video Communications' Product Quality Score a 4.3/5, which ranks it 1st against its competitors.

  1. 1st
    Zoom Video Communications
    4.3 / 5
  2. 2nd
    Slack
    4.3 / 5
  3. 3rd
    Highfive
    4.2 / 5
  4. 4th
    RingCentral
    4 / 5
  5. 5th
    ON24
    4 / 5
  6. 6th
    BlueJeans Network
    4 / 5
Product Quality Score Comparison
RankCompany Score
1Zoom Video Communications87
2Slack87
3Highfive85
4RingCentral81
5ON2481
6BlueJeans Network80
NPS Comparison

Zoom Video Communications Ranks 2nd in Net Promoter Score

718 Customers rate Zoom Video Communications' Net Promoter Score a 44, which ranks it 2nd against its competitors, below Slack. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Zoom Video Communications to a friend?”.

  1. 1st
    Slack
    49
  2. 2nd
    Zoom Video Communications
    44
  3. 3rd
    Highfive
    33
  4. 4th
    ON24
    28
  5. 5th
    RingCentral
    25
  6. 6th
    BlueJeans Network
    -34
NPS Comparison
RankCompany Score
1Slack49
2Zoom Video Communications44
3Highfive33
4ON2428
5RingCentral25
6BlueJeans Network-34
Pricing Score Comparison

Zoom Video Communications Ranks 3rd in Pricing Score

541 Customers rate Zoom Video Communications' Pricing Score a 4.1/5, which ranks it 3rd against its competitors, below Slack.

  1. 1st
    Highfive
    4.2 / 5
  2. 2nd
    Slack
    4.1 / 5
  3. 3rd
    Zoom Video Communications
    4.1 / 5
  4. 4th
    ON24
    3.8 / 5
  5. 5th
    RingCentral
    3.8 / 5
  6. 6th
    BlueJeans Network
    3.7 / 5
Pricing Score Comparison
RankCompany Score
1Highfive84
2Slack83
3Zoom Video Communications82
4ON2477
5RingCentral76
6BlueJeans Network75
Customer Service Comparison

Zoom Video Communications Ranks 2nd in Customer Service

489 Customers rate Zoom Video Communications' Customer Service a 4/5, which ranks it 2nd against its competitors, below Slack.

  1. 1st
    Slack
    4.1 / 5
  2. 2nd
    Zoom Video Communications
    4 / 5
  3. 3rd
    Highfive
    3.7 / 5
  4. 4th
    RingCentral
    3.6 / 5
  5. 5th
    BlueJeans Network
    3.5 / 5
  6. 6th
    ON24
    3.3 / 5
Customer Service Comparison
RankCompany Score
1Slack82
2Zoom Video Communications81
3Highfive75
4RingCentral72
5BlueJeans Network70
6ON2467
Overall Culture Score Comparison

Zoom Video Communications Ranks 3rd in Overall Culture Score

178 Employees rate Zoom Video Communications' Overall Culture a 80/100, which ranks it 3rd against its competitors, below Slack. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    RingCentral
    84 / 100
  2. 2nd
    Slack
    82 / 100
  3. 3rd
    Zoom Video Communications
    80 / 100
  4. 4th
    BlueJeans Network
    73 / 100
  5. 5th
    ON24
    64 / 100
Overall Culture Score Comparison
RankCompany Score
1RingCentral84
2Slack82
3Zoom Video Communications80
4BlueJeans Network73
5ON2464
eNPS Comparison

Zoom Video Communications Ranks 3rd in Employee Net Promoter Score

154 Employees rate Zoom Video Communications' Employee Net Promoter Score a 31, which ranks it 3rd against its competitors, below Slack. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Zoom Video Communications to a friend?”.

  1. 1st
    RingCentral
    61
  2. 2nd
    Slack
    58
  3. 3rd
    Zoom Video Communications
    31
  4. 4th
    BlueJeans Network
    -10
  5. 5th
    ON24
    -18
eNPS Comparison
RankCompany eNPS
1RingCentral61
2Slack58
3Zoom Video Communications31
4BlueJeans Network-10
5ON24-18
Gender Score Comparison

Zoom Video Communications Ranks 2nd in Gender Score

28 Employees rate Zoom Video Communications' Gender Score a 85/100, which ranks it 2nd against its competitors, below RingCentral. The Gender Score tracks how positively women rate their experience at Zoom Video Communications.

  1. 1st
    RingCentral
    85 / 100
  2. 2nd
    Zoom Video Communications
    85 / 100
  3. 3rd
    Slack
    84 / 100
  4. 4th
    BlueJeans Network
    76 / 100
Gender Score Comparison
RankCompany Score
1RingCentral85
2Zoom Video Communications85
3Slack84
4BlueJeans Network76
Diversity Score Comparison

Zoom Video Communications Ranks 2nd in Diversity Score

40 Employees rate Zoom Video Communications' Diversity Score a 85/100, which ranks it 2nd against its competitors, below RingCentral. The Diversity Score tracks how positively diverse employees rate their experience at Zoom Video Communications.

  1. 1st
    RingCentral
    85 / 100
  2. 2nd
    Zoom Video Communications
    85 / 100
  3. 3rd
    Slack
    78 / 100
  4. 4th
    BlueJeans Network
    56 / 100
Diversity Score Comparison
RankCompany Score
1RingCentral85
2Zoom Video Communications85
3Slack78
4BlueJeans Network56
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