Zoom Video Communications Claimed Company
Zoom provides cloud-based video conferencing and online meetings... read more
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EMPLOYEE
PARTICIPANTS
454
TOTAL
RATINGS
13516
...

Zoom Video Communications Competitors

Zoom Video Communications competitors include BrightTALK, Slack, BlueJeans Network, ON24 and Highfive. Zoom Video Communications ranks 1st in CEO Score on Comparably vs its competitors. See below how Zoom Video Communications compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
1st
eNPS Rank
1st
Gender Rank
1st
Diversity Rank
1st
Product Quality
1st
NPS Rank
2nd
Pricing Rank
2nd
Customer Service
1st

See Zoom Video Communications Culture vs Competitors:

Zoom Video Communications Competitors at a Glance

Product Quality Score Comparison

Zoom Video Communications Ranks 1st in Product Quality Score

429 Customers rate Zoom Video Communications' Product Quality Score a 4.4/5, which ranks it 1st against its competitors.

  1. 1st
    Zoom Video Communications
    4.4 / 5
  2. 2nd
    Slack
    4.4 / 5
  3. 3rd
    Highfive
    4.2 / 5
  4. 4th
    ON24
    4.1 / 5
  5. 5th
    BlueJeans Network
    4 / 5
  6. 6th
    BrightTALK
    3.7 / 5
NPS Comparison

Zoom Video Communications Ranks 2nd in Net Promoter Score

481 Customers rate Zoom Video Communications' Net Promoter Score a 53, which ranks it 2nd against its competitors, below Slack. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Zoom Video Communications to a friend?”.

  1. 1st
    Slack
    58
  2. 2nd
    Zoom Video Communications
    53
  3. 3rd
    BrightTALK
    45
  4. 4th
    Highfive
    33
  5. 5th
    ON24
    32
Pricing Score Comparison

Zoom Video Communications Ranks 2nd in Pricing Score

379 Customers rate Zoom Video Communications' Pricing Score a 4.2/5, which ranks it 2nd against its competitors, below Slack.

  1. 1st
    Slack
    4.2 / 5
  2. 2nd
    Zoom Video Communications
    4.2 / 5
  3. 3rd
    Highfive
    4.2 / 5
  4. 4th
    ON24
    3.9 / 5
  5. 5th
    BlueJeans Network
    3.7 / 5
  6. 6th
    BrightTALK
    3.6 / 5
Customer Service Comparison

Zoom Video Communications Ranks 1st in Customer Service

339 Customers rate Zoom Video Communications' Customer Service a 4.1/5, which ranks it 1st against its competitors.

  1. 1st
    Zoom Video Communications
    4.1 / 5
  2. 2nd
    Slack
    4.1 / 5
  3. 3rd
    Highfive
    3.7 / 5
  4. 4th
    BrightTALK
    3.6 / 5
  5. 5th
    BlueJeans Network
    3.5 / 5
  6. 6th
    ON24
    3.3 / 5
Overall Culture Score Comparison

Zoom Video Communications Ranks 2nd in Overall Culture Score

454 Employees rate Zoom Video Communications' Overall Culture a 90/100, which ranks it 2nd against its competitors, below BrightTALK. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    BrightTALK
    91 / 100
  2. 2nd
    Zoom Video Communications
    90 / 100
  3. 3rd
    Slack
    82 / 100
  4. 4th
    BlueJeans Network
    71 / 100
  5. 5th
    ON24
    67 / 100
eNPS Comparison

Zoom Video Communications Ranks 1st in Employee Net Promoter Score

452 Employees rate Zoom Video Communications' Employee Net Promoter Score a 90, which ranks it 1st against its competitors. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Zoom Video Communications to a friend?”.

  1. 1st
    Zoom Video Communications
    90
  2. 2nd
    BrightTALK
    80
  3. 3rd
    Slack
    56
  4. 4th
    ON24
    0
  5. 5th
    BlueJeans Network
    -39
Gender Score Comparison

Zoom Video Communications Ranks 1st in Gender Score

171 Employees rate Zoom Video Communications' Gender Score a 90/100, which ranks it 1st against its competitors. The Gender Score tracks how positively women rate their experience at Zoom Video Communications.

  1. 1st
    Zoom Video Communications
    90 / 100
  2. 2nd
    Slack
    86 / 100
  3. 3rd
    BlueJeans Network
    76 / 100
Diversity Score Comparison

Zoom Video Communications Ranks 1st in Diversity Score

192 Employees rate Zoom Video Communications' Diversity Score a 90/100, which ranks it 1st against its competitors. The Diversity Score tracks how positively diverse employees rate their experience at Zoom Video Communications.

  1. 1st
    Zoom Video Communications
    90 / 100
  2. 2nd
    Slack
    79 / 100
  3. 3rd
    BlueJeans Network
    56 / 100
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