Comparably Awards

Zoom Video Communications Claimed Company

Zoom is an all-in-one intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic for businesses and individuals. Zoom technology puts people at the center, enabling meaningful connections, facilitating modern collaboration, and driving human innovation through solutions like team chat, phone, meetings, omnichannel cloud contact center, smart recordings, whiteboard, and more, in one offering. Founded in 2011, Zoom is publicly traded (NASDAQ:ZM) and headquartered in San Jose, California. Get more info at zoom.com. read more

EMPLOYEE PARTICIPANTS: 178

TOTAL RATINGS: 2237

CEO: Eric Yuan

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eNPS at Zoom Video Communications

Zoom Video Communications' Employee Net Promoter Score (eNPS) is 31, as rated by 154 employees. Employee Net Promoter Score tracks Zoom Video Communications employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at Zoom Video Communications to a friend? Today, 58% of Zoom Video Communications employees would encourage their friends to become coworkers, whereas 15% are neutral and 27% would not recommend working at Zoom Video Communications to their friends.

Last updated months ago.

Where This Score Ranks Zoom Video Communications' eNPS

TOP
15%
In the Top 15% of 1666 Similar Sized Companies on Comparably
TOP
40%
In the Top 40% of 792 Nearby Companies in San Francisco
3rd
3rd place versus 5 competitors rated on Comparably

May

Aug

Nov

Dec

Apr

May

Promoters
Passives
Detractors

Who Ranks Zoom Video Communications' eNPS the Highest?

Department - Marketing 100/100

Department - Operations 100/100

Department - Admin 100/100

Who Ranks Zoom Video Communications' eNPS the Lowest?

Department - Engineering 0/100

Tenure - 2 to 5 Years 17/100

Ethnicity - Hispanic or Latino 40/100

Zoom Video Communications eNPS At a Glance

Zoom Video Communications employees are more likely to recommend Zoom Video Communications as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

The Marketing department and the Operations department provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at Zoom Video Communications to a friend?” Based on 154 ratings, Zoom Video Communications ranks 3rd place versus its 5 competitors and is right below RingCentral.

Compared to other companies in San Francisco, Zoom Video Communications falls into the Top 40% of 792 companies. The last rating was provided months ago.