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The gaslighting has been more than most can take. Mental health of staff has plummeted and been ignored. Patients receive less than stellar care due only to ZoomCare's infrastructure. ZoomCare is run like a disorganized bake sale with the cafeteria moms in charge.
What would you improve about your company's interview process?
A joke or a bad joke
Why do you feel undervalued and what would make you feel better about your compensation?
They will add on your workload without compensation. There is NO accountability. Money is there only goal. They could not care less about patients or staff. The turnover is high, pay is low, and your mental health will go down the drain. Save yourself.
What's going wrong and how can it be improved?
They desperately need leadership and accountability. Information is not given correctly to staff because management doesn't even know what is going on. The "leaders" are completely unattached to what is occurring on a daily basis. This leads to unhappy staff and in turn, patients.
What is most positive about the culture and environment at your company?
There is no positivity in the culture or environment. They treat their employees and patients as disposable and dollar signs. If COVID-19 was more contagious or deadly, the casualties of staff and patients would have been vast as there was no focus on keeping anyone safe.
What does the leadership team need to get better at?
The company has expanded rapidly during the pandemic which has blown open all of their inconsistencies, lack of humanity, and horrible management. They gaslight employees when safety violations are brought up. All of the clinic staff and patient's safety have been blatantly ignored esp during COVID.
What do your coworkers need to improve and how could you work together better?
It is not my coworkers that are the issue. It is management. Departments do not communicate. Managers do not train effectively or at all. My coworkers and I could work together more if we had leadership that knew how to run a healthcare organization or train fluently across departments.
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