
At ZS 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of ZS' KPIs and OKRs is essential for its success. Out of 10 ZS employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 6 have said yes.
A main function of a managerial role is to lead one’s subordinates. A manager at ZS is responsible for ensuring his subordinates accomplish objectives using key performance indicators. ZS employees shared they generally receive helpful feedback once a month. Feedback and positive reinforcement are both conducive to meeting goals.