Kustomer Claimed Company

EMPLOYEE PARTICIPANTS: 7

TOTAL RATINGS: 106

Gorgias Claimed Company

EMPLOYEE PARTICIPANTS: 31

TOTAL RATINGS: 319

Kustomer vs Gorgias

Compare Kustomer versus Gorgias for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 7 employees and customers of Kustomer and 31 employees and customers of Gorgias.

Kustomer

Kustomer's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Kustomer. Their current valuation is $500.00M.

Gorgias

Gorgias's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Gorgias. Their current valuation is $90.00M.

4.3/5

Product Quality

4.4/5

4/5

Pricing

3.6/5

3.7/5

Customer Service

4/5

NPS Score

77%	Promoters
12%	Passive
11%	Detractors

Net Promoter Score
Winner by 23

NPS Score

57%	Promoters
29%	Passive
14%	Detractors

See how Kustomer compares to its competitors

See how Gorgias compares to its competitors

Working at Kustomer vs Working at Gorgias

75 / 100

CEO Rating

Romain Lapeyre

93 / 100

CEO Rating
Winner by 18%

Kustomer

Kustomer doesn't have enough ratings to calculate the Team Culture Ratings.

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Gorgias

Employees at Gorgias rate their CEO, Romain Lapeyre, 93/100. This score is 18% higher than the scores of Kustomer's CEO, Brad Birnbaum.

CEO Score 75

CEO Score

CEO Score 93

Overall Culture 86

Overall Culture

Overall Culture 90

eNPS

Gender Score N/A

Gender Score

Gender Score 88

Diversity Score N/A

Diversity Score

Diversity Score 88

Perk And Benefits 85

Perk And Benefits

Perk And Benefits 90

Professional Dev. N/A

Professional Dev.

Professional Dev. 66

Overall Culture at Kustomer vs Gorgias

/ 100

Kustomer

Employees at Kustomer rate their Overall Culture a 86/100.

/ 100

Gorgias

Employees at Gorgias rate their Overall Culture a /100.

Overall Culture
Winner by 4%

Kustomer
Gorgias90

Employee Net Promoter Score at Kustomer vs Gorgias

eNPS

Kustomer

3 Promoters 75%

0 Passives 0%

1 Detractors 25%

eNPS

Gorgias

19 Promoters 68%

6 Passives 21%

3 Detractors 11%

Employee Net Promoter Score
Winner by %

Kustomer
Gorgias56

Gender Score at Kustomer vs Gorgias

Not enough ratings

Kustomer

Kustomer doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Gorgias

Employees at Gorgias rate their Gender Score a /100.

Gender Score
Winner

Gorgias91

Diversity Score at Kustomer vs Gorgias

Not enough ratings

Kustomer

Kustomer doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Gorgias

Employees at Gorgias rate their Diversity Score a /100.

Diversity Score
Winner

Gorgias90

Perk and Benefits Score at Kustomer vs Gorgias

/ 100

Kustomer

Employees at Kustomer rate their Perk and Benefits Score a 85/100.

/ 100

Gorgias

Employees at Gorgias rate their Perk and Benefits Score a /100.

Perk and Benefits Score
Winner by 5%

Kustomer
Gorgias94

Professional Development Score at Kustomer vs Gorgias

Not enough ratings

Kustomer

Kustomer doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Gorgias

Employees at Gorgias rate their Professional Development Score a /100.

Professional Development Score
Winner

Gorgias67

Leadership Culture Ratings vs Gorgias

Kustomer rates % lower than Gorgias on Leadership Culture Ratings vs Gorgias Ratings based on looking at 94 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your manager seem to care about you as a person?" and "How would you rate your CEO?".

Kustomer
Gorgias92

Compensation Culture Ratings vs Gorgias

Kustomer rates % lower than Gorgias on Compensation Culture Ratings vs Gorgias Ratings based on looking at 59 ratings from employees of the two companies. Ratings come from the answers to questions like "What is the best part about your compensation package?" and "Are you satisfied with your stock/equity compensation?".

Kustomer
Gorgias93

Team Culture Ratings vs Gorgias

Kustomer rates % lower than Gorgias on Team Culture Ratings vs Gorgias Ratings based on looking at 53 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "How would you rate the quality of your coworkers?".

Kustomer
Gorgias97

Environment Culture Ratings vs Gorgias

Kustomer rates % lower than Gorgias on Environment Culture Ratings vs Gorgias Ratings based on looking at 55 ratings from employees of the two companies. Ratings come from the answers to questions like "What's the work pace at your company?" and "Does someone you work with closely, make you want to quit your job?".

Kustomer
Gorgias82

Sentiment Culture Ratings vs Gorgias

Kustomer rates % lower than Gorgias on Sentiment Culture Ratings vs Gorgias Ratings based on looking at 66 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "Are you typically excited about going to work each day?".

Kustomer
Gorgias90