Gorgias Claimed Company

EMPLOYEE PARTICIPANTS: 31

TOTAL RATINGS: 319

Intercom Claimed Company

EMPLOYEE PARTICIPANTS: 50

TOTAL RATINGS: 537

Gorgias vs Intercom

Compare Gorgias versus Intercom for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 31 employees and customers of Gorgias and 50 employees and customers of Intercom.

Gorgias

Gorgias's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Gorgias. Their current valuation is $90.00M.

Intercom

Intercom's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Intercom. Their current valuation is $1.30B.

4.4/5

Product Quality

3.4/5

3.6/5

Pricing

3.5/5

4/5

Customer Service

3.8/5

NPS Score

57%	Promoters
29%	Passive
14%	Detractors

Net Promoter Score
Winner by 43

NPS Score

42%	Promoters
16%	Passive
42%	Detractors

See how Gorgias compares to its competitors

See how Intercom compares to its competitors

Working at Gorgias vs Working at Intercom

93 / 100

CEO Rating
Winner by 20%

Eoghan McCabe

73 / 100

CEO Rating

Gorgias

Gorgias doesn't have enough ratings to calculate the Team Culture Ratings.

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Intercom

Employees at Intercom rate their CEO, Eoghan McCabe, 73/100. This score is 20% lower than the scores of Gorgias' CEO, Romain Lapeyre. Employees in the HR and Design departments rate Eoghan McCabe the highest.

CEO Score 93

CEO Score

CEO Score 73

Overall Culture 90

Overall Culture

Overall Culture 77

eNPS

Gender Score 88

Gender Score

Gender Score 73

Diversity Score 88

Diversity Score

Diversity Score 67

Perk And Benefits 90

Perk And Benefits

Perk And Benefits 86

Professional Dev. 66

Professional Dev.

Professional Dev. 71

Overall Culture at Gorgias vs Intercom

/ 100

Gorgias

Employees at Gorgias rate their Overall Culture a 90/100.

Overall Culture
Winner by 13%

/ 100

Intercom

Employees at Intercom rate their Overall Culture a /100, with Operations and Design as the two departments that rate their experience the highest.

Gorgias
Intercom77

Employee Net Promoter Score at Gorgias vs Intercom

eNPS

Gorgias

19 Promoters 68%

6 Passives 21%

3 Detractors 11%

Employee Net Promoter Score
Winner by 43%

eNPS

Intercom

17 Promoters 42%

12 Passives 30%

11 Detractors 28%

Gorgias
Intercom15

Gender Score at Gorgias vs Intercom

/ 100

Gorgias

Employees at Gorgias rate their Gender Score a 88/100.

Gender Score
Winner by 15%

/ 100

Intercom

Employees at Intercom rate their Gender Score a /100, with HR as the department that rate their experience the highest.

Gorgias91
Intercom

Diversity Score at Gorgias vs Intercom

/ 100

Gorgias

Employees at Gorgias rate their Diversity Score a 88/100.

Diversity Score
Winner by 21%

/ 100

Intercom

Employees at Intercom rate their Diversity Score a /100, with Sales as the department that rate their experience the highest.

Gorgias
Intercom67

Perk and Benefits Score at Gorgias vs Intercom

/ 100

Gorgias

Employees at Gorgias rate their Perk and Benefits Score a 90/100.

Perk and Benefits Score
Winner by 4%

/ 100

Intercom

Employees at Intercom rate their Perk and Benefits Score a /100, with Operations and HR as the two departments that rate their experience the highest.

Gorgias94
Intercom

Professional Development Score at Gorgias vs Intercom

/ 100

Gorgias

Employees at Gorgias rate their Professional Development Score a 66/100.

/ 100

Intercom

Employees at Intercom rate their Professional Development Score a /100, with Sales and HR as the two departments that rate their experience the highest.

Professional Development Score
Winner by 5%

Gorgias
Intercom72

Leadership Culture Ratings vs Intercom

Gorgias

91 / 100

Leadership Culture Ratings vs Intercom
Winner by 12%

Intercom

79 / 100

Gorgias rates % higher than Intercom on Leadership Culture Ratings vs Intercom Ratings based on looking at 205 ratings from employees of the two companies. Ratings come from the answers to questions like "Do Your Company Leaders Do What They Should to Retain You as an Employee?" and "Do you approve of the job your executive team is doing at your company?".

Gorgias
Intercom80

Compensation Culture Ratings vs Intercom

Gorgias

91 / 100

Compensation Culture Ratings vs Intercom
Winner by 17%

Intercom

74 / 100

Gorgias rates % higher than Intercom on Compensation Culture Ratings vs Intercom Ratings based on looking at 125 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "Are you satisfied with your stock/equity compensation?".

Gorgias93
Intercom

Team Culture Ratings vs Intercom

Gorgias

95 / 100

Team Culture Ratings vs Intercom
Winner by 16%

Intercom

79 / 100

Gorgias rates % higher than Intercom on Team Culture Ratings vs Intercom Ratings based on looking at 107 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "What are some of the best things about your team?".

Gorgias97
Intercom

Environment Culture Ratings vs Intercom

Gorgias

81 / 100

Environment Culture Ratings vs Intercom
Winner by 3%

Intercom

78 / 100

Gorgias rates % higher than Intercom on Environment Culture Ratings vs Intercom Ratings based on looking at 110 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you have a close friend at work?" and "What's the work pace at your company?".

Gorgias82
Intercom

Sentiment Culture Ratings vs Intercom

Gorgias

89 / 100

Sentiment Culture Ratings vs Intercom
Winner by 13%

Intercom

76 / 100

Gorgias rates % higher than Intercom on Sentiment Culture Ratings vs Intercom Ratings based on looking at 133 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you typically excited about going to work each day?" and "What makes you most happy at work?".

Gorgias
Intercom77