Aetna

EMPLOYEE PARTICIPANTS: 470

TOTAL RATINGS: 3752

BlueCross BlueShield of Tennessee Claimed Company

EMPLOYEE PARTICIPANTS: 38

TOTAL RATINGS: 424

Aetna vs BlueCross BlueShield of Tennessee

Compare Aetna versus BlueCross BlueShield of Tennessee for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 470 employees and customers of Aetna and 38 employees and customers of BlueCross BlueShield of Tennessee.

Aetna

Aetna's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Aetna.

BlueCross BlueShield of Tennessee

BlueCross BlueShield of Tennessee's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of BlueCross BlueShield of Tennessee.

1.6/5

Product Quality

2.3/5

1.5/5

Pricing

2.2/5

1.5/5

Customer Service

2.2/5

-67

NPS Score

14%	Promoters
5%	Passive
81%	Detractors

-36

NPS Score

27%	Promoters
10%	Passive
63%	Detractors

Net Promoter Score
Winner by 31

See how Aetna compares to its competitors

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See how BlueCross BlueShield of Tennessee compares to its competitors

Humana

The Cigna Group

Working at Aetna vs Working at BlueCross BlueShield of Tennessee

63 / 100

CEO Rating

J.D. Hickey

86 / 100

CEO Rating
Winner by 23%

Aetna

Aetna doesn't have enough ratings to calculate the Team Culture Ratings.

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BlueCross BlueShield of Tennessee

Employees at BlueCross BlueShield of Tennessee rate their CEO, J.D. Hickey, 86/100. This score is 23% higher than the scores of Aetna's CEO, Mark Bertolini. Employees in the IT department rate J.D. Hickey the highest.

CEO Score 63

CEO Score

CEO Score 86

Overall Culture 60

Overall Culture

Overall Culture 80

-15

eNPS

Gender Score 63

Gender Score

Gender Score 83

Diversity Score 61

Diversity Score

Diversity Score 80

Perk And Benefits 57

Perk And Benefits

Perk And Benefits 84

Professional Dev. 54

Professional Dev.

Professional Dev. 50

Overall Culture at Aetna vs BlueCross BlueShield of Tennessee

/ 100

Aetna

Employees at Aetna rate their Overall Culture a 60/100, with IT and Design as the two departments that rate their experience the highest.

/ 100

BlueCross BlueShield of Tennessee

Employees at BlueCross BlueShield of Tennessee rate their Overall Culture a /100, with IT as the department that rate their experience the highest.

Overall Culture
Winner by 20%

Aetna
BlueCross BlueShield of Tennessee80

Employee Net Promoter Score at Aetna vs BlueCross BlueShield of Tennessee

-15

eNPS

Aetna

115 Promoters 31%

84 Passives 23%

168 Detractors 46%

eNPS

BlueCross BlueShield of Tennessee

19 Promoters 58%

9 Passives 27%

5 Detractors 15%

Employee Net Promoter Score
Winner by %

Aetna
BlueCross BlueShield of Tennessee42

Gender Score at Aetna vs BlueCross BlueShield of Tennessee

/ 100

Aetna

Employees at Aetna rate their Gender Score a 63/100, with IT and Customer Success as the two departments that rate their experience the highest.

/ 100

BlueCross BlueShield of Tennessee

Employees at BlueCross BlueShield of Tennessee rate their Gender Score a /100, with IT as the department that rate their experience the highest.

Gender Score
Winner by 20%

Aetna
BlueCross BlueShield of Tennessee84

Diversity Score at Aetna vs BlueCross BlueShield of Tennessee

/ 100

Aetna

Employees at Aetna rate their Diversity Score a 61/100, with IT and Engineering as the two departments that rate their experience the highest.

/ 100

BlueCross BlueShield of Tennessee

Employees at BlueCross BlueShield of Tennessee rate their Diversity Score a /100.

Diversity Score
Winner by 19%

Aetna
BlueCross BlueShield of Tennessee81

Perk and Benefits Score at Aetna vs BlueCross BlueShield of Tennessee

/ 100

Aetna

Employees at Aetna rate their Perk and Benefits Score a 57/100, with IT and Admin as the two departments that rate their experience the highest.

/ 100

BlueCross BlueShield of Tennessee

Employees at BlueCross BlueShield of Tennessee rate their Perk and Benefits Score a /100, with IT as the department that rate their experience the highest.

Perk and Benefits Score
Winner by 27%

Aetna
BlueCross BlueShield of Tennessee86

Professional Development Score at Aetna vs BlueCross BlueShield of Tennessee

/ 100

Aetna

Employees at Aetna rate their Professional Development Score a 54/100, with Customer Support and Engineering as the two departments that rate their experience the highest.

Professional Development Score
Winner by 4%

/ 100

BlueCross BlueShield of Tennessee

Employees at BlueCross BlueShield of Tennessee rate their Professional Development Score a /100.

Aetna
BlueCross BlueShield of Tennessee47

Leadership Culture Ratings vs BlueCross BlueShield of Tennessee

Aetna

60 / 100

BlueCross BlueShield of Tennessee

80 / 100

Aetna rates % lower than BlueCross BlueShield of Tennessee on Leadership Culture Ratings vs BlueCross BlueShield of Tennessee Ratings based on looking at 976 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your manager?" and "Does Your Boss Hurt Your Company Culture?".

Aetna
BlueCross BlueShield of Tennessee81

Compensation Culture Ratings vs BlueCross BlueShield of Tennessee

Aetna

53 / 100

BlueCross BlueShield of Tennessee

78 / 100

Aetna rates % lower than BlueCross BlueShield of Tennessee on Compensation Culture Ratings vs BlueCross BlueShield of Tennessee Ratings based on looking at 632 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

Aetna
BlueCross BlueShield of Tennessee78

Team Culture Ratings vs BlueCross BlueShield of Tennessee

Aetna

63 / 100

BlueCross BlueShield of Tennessee

88 / 100

Aetna rates % lower than BlueCross BlueShield of Tennessee on Team Culture Ratings vs BlueCross BlueShield of Tennessee Ratings based on looking at 519 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "What do your coworkers need to improve and how could you work together better?".

Aetna
BlueCross BlueShield of Tennessee89

Environment Culture Ratings vs BlueCross BlueShield of Tennessee

Aetna

66 / 100

BlueCross BlueShield of Tennessee

79 / 100

Aetna rates % lower than BlueCross BlueShield of Tennessee on Environment Culture Ratings vs BlueCross BlueShield of Tennessee Ratings based on looking at 482 ratings from employees of the two companies. Ratings come from the answers to questions like "Does someone you work with closely, make you want to quit your job?" and "What is most positive about the culture and environment at your company?".

Aetna
BlueCross BlueShield of Tennessee80

Sentiment Culture Ratings vs BlueCross BlueShield of Tennessee

Aetna

61 / 100

BlueCross BlueShield of Tennessee

77 / 100

Aetna rates % lower than BlueCross BlueShield of Tennessee on Sentiment Culture Ratings vs BlueCross BlueShield of Tennessee Ratings based on looking at 748 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "What's going wrong and how can it be improved?".

Aetna
BlueCross BlueShield of Tennessee78