Aetna

EMPLOYEE PARTICIPANTS: 470

TOTAL RATINGS: 3752

CareFirst BlueCross BlueShield Claimed Company

EMPLOYEE PARTICIPANTS: 104

TOTAL RATINGS: 1039

Aetna vs CareFirst BlueCross BlueShield

Compare Aetna versus CareFirst BlueCross BlueShield for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 470 employees and customers of Aetna and 104 employees and customers of CareFirst BlueCross BlueShield.

Aetna

Aetna's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Aetna.

CareFirst BlueCross BlueShield

CareFirst BlueCross BlueShield's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of CareFirst BlueCross BlueShield.

1.6/5

Product Quality

2.3/5

1.5/5

Pricing

2.4/5

1.5/5

Customer Service

2.3/5

-67

NPS Score

14%	Promoters
5%	Passive
81%	Detractors

-36

NPS Score

23%	Promoters
18%	Passive
59%	Detractors

Net Promoter Score
Winner by 31

See how Aetna compares to its competitors

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See how CareFirst BlueCross BlueShield compares to its competitors

The Johns Hopkins Hospital

Cigna HealthSpring

Working at Aetna vs Working at CareFirst BlueCross BlueShield

63 / 100

CEO Rating

Brian Pieninck

65 / 100

CEO Rating
Winner by 2%

Aetna

Aetna doesn't have enough ratings to calculate the Team Culture Ratings.

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CareFirst BlueCross BlueShield

Employees at CareFirst BlueCross BlueShield rate their CEO, Brian Pieninck, 65/100. This score is 2% higher than the scores of Aetna's CEO, Mark Bertolini. Employees in the IT and Operations departments rate Brian Pieninck the highest.

CEO Score 63

CEO Score

CEO Score 65

Overall Culture 60

Overall Culture

Overall Culture 70

-15

eNPS

-9

Gender Score 63

Gender Score

Gender Score 88

Diversity Score 60

Diversity Score

Diversity Score 78

Perk And Benefits 57

Perk And Benefits

Perk And Benefits 84

Professional Dev. 54

Professional Dev.

Professional Dev. 44

Overall Culture at Aetna vs CareFirst BlueCross BlueShield

/ 100

Aetna

Employees at Aetna rate their Overall Culture a 60/100, with IT and Product as the two departments that rate their experience the highest.

/ 100

CareFirst BlueCross BlueShield

Employees at CareFirst BlueCross BlueShield rate their Overall Culture a /100, with IT and Operations as the two departments that rate their experience the highest.

Overall Culture
Winner by 10%

Aetna
CareFirst BlueCross BlueShield70

Employee Net Promoter Score at Aetna vs CareFirst BlueCross BlueShield

-15

eNPS

Aetna

115 Promoters 31%

84 Passives 23%

168 Detractors 46%

-9

eNPS

CareFirst BlueCross BlueShield

32 Promoters 38%

13 Passives 15%

40 Detractors 47%

Employee Net Promoter Score
Winner by %

Aetna
CareFirst BlueCross BlueShield-10

Gender Score at Aetna vs CareFirst BlueCross BlueShield

/ 100

Aetna

Employees at Aetna rate their Gender Score a 63/100, with IT and Customer Success as the two departments that rate their experience the highest.

/ 100

CareFirst BlueCross BlueShield

Employees at CareFirst BlueCross BlueShield rate their Gender Score a /100.

Gender Score
Winner by 25%

Aetna62
CareFirst BlueCross BlueShield

Diversity Score at Aetna vs CareFirst BlueCross BlueShield

/ 100

Aetna

Employees at Aetna rate their Diversity Score a 60/100, with IT and Engineering as the two departments that rate their experience the highest.

/ 100

CareFirst BlueCross BlueShield

Employees at CareFirst BlueCross BlueShield rate their Diversity Score a /100.

Diversity Score
Winner by 18%

Aetna
CareFirst BlueCross BlueShield78

Perk and Benefits Score at Aetna vs CareFirst BlueCross BlueShield

/ 100

Aetna

Employees at Aetna rate their Perk and Benefits Score a 57/100, with IT and Admin as the two departments that rate their experience the highest.

/ 100

CareFirst BlueCross BlueShield

Employees at CareFirst BlueCross BlueShield rate their Perk and Benefits Score a /100, with Operations and IT as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 27%

Aetna56
CareFirst BlueCross BlueShield

Professional Development Score at Aetna vs CareFirst BlueCross BlueShield

/ 100

Aetna

Employees at Aetna rate their Professional Development Score a 54/100, with Customer Support and Engineering as the two departments that rate their experience the highest.

Professional Development Score
Winner by 10%

/ 100

CareFirst BlueCross BlueShield

Employees at CareFirst BlueCross BlueShield rate their Professional Development Score a /100.

Aetna54
CareFirst BlueCross BlueShield

Leadership Culture Ratings vs CareFirst BlueCross BlueShield

Aetna

60 / 100

CareFirst BlueCross BlueShield

69 / 100

Aetna rates % lower than CareFirst BlueCross BlueShield on Leadership Culture Ratings vs CareFirst BlueCross BlueShield Ratings based on looking at 1106 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your executive team?" and "Does your manager seem to care about you as a person?".

Aetna
CareFirst BlueCross BlueShield69

Compensation Culture Ratings vs CareFirst BlueCross BlueShield

Aetna

53 / 100

CareFirst BlueCross BlueShield

76 / 100

Aetna rates % lower than CareFirst BlueCross BlueShield on Compensation Culture Ratings vs CareFirst BlueCross BlueShield Ratings based on looking at 729 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "What is the best part about your compensation package?".

Aetna53
CareFirst BlueCross BlueShield

Team Culture Ratings vs CareFirst BlueCross BlueShield

Aetna

63 / 100

CareFirst BlueCross BlueShield

76 / 100

Aetna rates % lower than CareFirst BlueCross BlueShield on Team Culture Ratings vs CareFirst BlueCross BlueShield Ratings based on looking at 618 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "Does Your Boss Hurt Your Company Culture?".

Aetna63
CareFirst BlueCross BlueShield

Environment Culture Ratings vs CareFirst BlueCross BlueShield

Aetna

66 / 100

CareFirst BlueCross BlueShield

70 / 100

Aetna rates % lower than CareFirst BlueCross BlueShield on Environment Culture Ratings vs CareFirst BlueCross BlueShield Ratings based on looking at 573 ratings from employees of the two companies. Ratings come from the answers to questions like "What needs to change to make the company culture better?" and "Does someone you work with closely, make you want to quit your job?".

Aetna66
CareFirst BlueCross BlueShield

Sentiment Culture Ratings vs CareFirst BlueCross BlueShield

Aetna

61 / 100

CareFirst BlueCross BlueShield

65 / 100

Aetna rates % lower than CareFirst BlueCross BlueShield on Sentiment Culture Ratings vs CareFirst BlueCross BlueShield Ratings based on looking at 871 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "What makes you most happy at work?".

Aetna
CareFirst BlueCross BlueShield65