Alorica Claimed Company

EMPLOYEE PARTICIPANTS: 3115

TOTAL RATINGS: 28789

Percepta Claimed Company

This companyis accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 786

TOTAL RATINGS: 15088

Alorica vs Percepta

Compare Alorica versus Percepta for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 3115 employees and customers of Alorica and 786 employees and customers of Percepta.

Alorica

Alorica's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Alorica.

Percepta

Percepta's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Percepta.

4/5

Product Quality

3.3/5

3.9/5

Pricing

3.5/5

4/5

Customer Service

3.7/5

NPS Score

56%	Promoters
15%	Passive
29%	Detractors

Net Promoter Score
Winner by 34

-7

NPS Score

43%	Promoters
7%	Passive
50%	Detractors

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See how Percepta compares to its competitors

Working at Alorica vs Working at Percepta

79 / 100

CEO Rating

Thomas Monaghan

89 / 100

CEO Rating
Winner by 10%

Alorica

Alorica doesn't have enough ratings to calculate the Team Culture Ratings.

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Percepta

Employees at Percepta rate their CEO, Thomas Monaghan, 89/100. This score is 10% higher than the scores of Alorica's CEO, Mike Clifton and Max Schwendner. Employees in the Product and Design departments rate Thomas Monaghan the highest.

CEO Score 79

CEO Score

CEO Score 89

Overall Culture 77

Overall Culture

Overall Culture 86

eNPS

Gender Score 76

Gender Score

Gender Score 86

Diversity Score 78

Diversity Score

Diversity Score 86

Perk And Benefits 68

Perk And Benefits

Perk And Benefits 80

Professional Dev. 63

Professional Dev.

Professional Dev. 82

Overall Culture at Alorica vs Percepta

/ 100

Alorica

Employees at Alorica rate their Overall Culture a 77/100, with Marketing and Legal as the two departments that rate their experience the highest.

/ 100

Percepta

Employees at Percepta rate their Overall Culture a /100, with Product and Communications as the two departments that rate their experience the highest.

Overall Culture
Winner by 9%

Alorica77
Percepta86

Employee Net Promoter Score at Alorica vs Percepta

eNPS

Alorica

1501 Promoters 57%

468 Passives 18%

643 Detractors 25%

eNPS

Percepta

593 Promoters 79%

88 Passives 12%

70 Detractors 9%

Employee Net Promoter Score
Winner by %

Alorica32
Percepta68

Gender Score at Alorica vs Percepta

/ 100

Alorica

Employees at Alorica rate their Gender Score a 76/100, with Admin and Legal as the two departments that rate their experience the highest.

/ 100

Percepta

Employees at Percepta rate their Gender Score a /100, with IT and Product as the two departments that rate their experience the highest.

Gender Score
Winner by 10%

Alorica
Percepta86

Diversity Score at Alorica vs Percepta

/ 100

Alorica

Employees at Alorica rate their Diversity Score a 78/100, with Marketing and HR as the two departments that rate their experience the highest.

/ 100

Percepta

Employees at Percepta rate their Diversity Score a /100, with Communications and HR as the two departments that rate their experience the highest.

Diversity Score
Winner by 8%

Alorica
Percepta86

Perk and Benefits Score at Alorica vs Percepta

/ 100

Alorica

Employees at Alorica rate their Perk and Benefits Score a 68/100, with Legal and Customer Success as the two departments that rate their experience the highest.

/ 100

Percepta

Employees at Percepta rate their Perk and Benefits Score a /100, with Finance and Operations as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 12%

Alorica
Percepta80

Professional Development Score at Alorica vs Percepta

/ 100

Alorica

Employees at Alorica rate their Professional Development Score a 63/100, with Sales and Marketing as the two departments that rate their experience the highest.

/ 100

Percepta

Employees at Percepta rate their Professional Development Score a /100, with Product and Sales as the two departments that rate their experience the highest.

Professional Development Score
Winner by 19%

Alorica
Percepta82

Leadership Culture Ratings vs Percepta

Alorica rates % lower than Percepta on Leadership Culture Ratings vs Percepta Ratings based on looking at 9771 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about the leadership team?" and "Does your manager seem to care about you as a person?".

Alorica
Percepta92

Compensation Culture Ratings vs Percepta

Alorica rates % lower than Percepta on Compensation Culture Ratings vs Percepta Ratings based on looking at 6170 ratings from employees of the two companies. Ratings come from the answers to questions like "What is the best part about your compensation package?" and "Does your company give annual bonuses?".

Alorica
Percepta78

Team Culture Ratings vs Percepta

Alorica rates % lower than Percepta on Team Culture Ratings vs Percepta Ratings based on looking at 5595 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "How would you rate the quality of your coworkers?".

Alorica
Percepta93

Environment Culture Ratings vs Percepta

Alorica rates % lower than Percepta on Environment Culture Ratings vs Percepta Ratings based on looking at 6148 ratings from employees of the two companies. Ratings come from the answers to questions like "What % of the time are you bored at work?" and "On average, how many hours do you work a day?".

Alorica
Percepta82

Sentiment Culture Ratings vs Percepta

Alorica rates % lower than Percepta on Sentiment Culture Ratings vs Percepta Ratings based on looking at 7341 ratings from employees of the two companies. Ratings come from the answers to questions like "How confident are you about the future success of your company?" and "How do your customers perceive your company?".

Alorica79
Percepta88