Alorica Claimed Company

EMPLOYEE PARTICIPANTS: 3087

TOTAL RATINGS: 28664

Percepta Claimed Company

This companyis accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 719

TOTAL RATINGS: 13743

Alorica vs Percepta

Compare Alorica versus Percepta for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 3087 employees and customers of Alorica and 719 employees and customers of Percepta.

Alorica

Alorica's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Alorica.

Percepta

Percepta's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Percepta.

4/5

Product Quality

3.3/5

3.9/5

Pricing

3.5/5

4/5

Customer Service

3.7/5

NPS Score

55%	Promoters
15%	Passive
30%	Detractors

Net Promoter Score
Winner by 32

-7

NPS Score

43%	Promoters
7%	Passive
50%	Detractors

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Working at Alorica vs Working at Percepta

79 / 100

CEO Rating

Karen Gurganious

89 / 100

CEO Rating
Winner by 10%

Alorica

Alorica doesn't have enough ratings to calculate the Team Culture Ratings.

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Percepta

Employees at Percepta rate their CEO, Karen Gurganious, 89/100. This score is 10% higher than the scores of Alorica's CEO, Mike Clifton and Max Schwendner. Employees in the Product and Marketing departments rate Karen Gurganious the highest.

CEO Score 79

CEO Score

CEO Score 89

Overall Culture 77

Overall Culture

Overall Culture 86

eNPS

Gender Score 76

Gender Score

Gender Score 86

Diversity Score 78

Diversity Score

Diversity Score 86

Perk And Benefits 68

Perk And Benefits

Perk And Benefits 80

Professional Dev. 64

Professional Dev.

Professional Dev. 81

Overall Culture at Alorica vs Percepta

/ 100

Alorica

Employees at Alorica rate their Overall Culture a 77/100, with Marketing and Legal as the two departments that rate their experience the highest.

/ 100

Percepta

Employees at Percepta rate their Overall Culture a /100, with Product and Communications as the two departments that rate their experience the highest.

Overall Culture
Winner by 9%

Alorica77
Percepta

Employee Net Promoter Score at Alorica vs Percepta

eNPS

Alorica

1488 Promoters 57%

467 Passives 18%

637 Detractors 25%

eNPS

Percepta

542 Promoters 79%

75 Passives 11%

67 Detractors 10%

Employee Net Promoter Score
Winner by %

Alorica33
Percepta

Gender Score at Alorica vs Percepta

/ 100

Alorica

Employees at Alorica rate their Gender Score a 76/100, with Admin and Legal as the two departments that rate their experience the highest.

/ 100

Percepta

Employees at Percepta rate their Gender Score a /100, with IT and Product as the two departments that rate their experience the highest.

Gender Score
Winner by 10%

Alorica
Percepta86

Diversity Score at Alorica vs Percepta

/ 100

Alorica

Employees at Alorica rate their Diversity Score a 78/100, with Marketing and HR as the two departments that rate their experience the highest.

/ 100

Percepta

Employees at Percepta rate their Diversity Score a /100, with Communications and HR as the two departments that rate their experience the highest.

Diversity Score
Winner by 8%

Alorica
Percepta86

Perk and Benefits Score at Alorica vs Percepta

/ 100

Alorica

Employees at Alorica rate their Perk and Benefits Score a 68/100, with Legal and Customer Success as the two departments that rate their experience the highest.

/ 100

Percepta

Employees at Percepta rate their Perk and Benefits Score a /100, with Finance and Design as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 12%

Alorica68
Percepta

Professional Development Score at Alorica vs Percepta

/ 100

Alorica

Employees at Alorica rate their Professional Development Score a 64/100, with Sales and Marketing as the two departments that rate their experience the highest.

/ 100

Percepta

Employees at Percepta rate their Professional Development Score a /100, with Product and Sales as the two departments that rate their experience the highest.

Professional Development Score
Winner by 17%

Alorica
Percepta81

Leadership Culture Ratings vs Percepta

Alorica rates % lower than Percepta on Leadership Culture Ratings vs Percepta Ratings based on looking at 9513 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's goals clear, and are you invested in them?" and "Do you approve of the job your executive team is doing at your company?".

Alorica79
Percepta

Compensation Culture Ratings vs Percepta

Alorica rates % lower than Percepta on Compensation Culture Ratings vs Percepta Ratings based on looking at 5994 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your stock/equity compensation?" and "Does your company give annual bonuses?".

Alorica66
Percepta

Team Culture Ratings vs Percepta

Alorica rates % lower than Percepta on Team Culture Ratings vs Percepta Ratings based on looking at 5431 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "Are your company's meetings effective?".

Alorica84
Percepta

Environment Culture Ratings vs Percepta

Alorica rates % lower than Percepta on Environment Culture Ratings vs Percepta Ratings based on looking at 5991 ratings from employees of the two companies. Ratings come from the answers to questions like "What % of the time are you bored at work?" and "What needs to change to make the company culture better?".

Alorica
Percepta81

Sentiment Culture Ratings vs Percepta

Alorica rates % lower than Percepta on Sentiment Culture Ratings vs Percepta Ratings based on looking at 7150 ratings from employees of the two companies. Ratings come from the answers to questions like "How confident are you about the future success of your company?" and "What makes you most happy at work?".

Alorica79
Percepta