Alorica Claimed Company

EMPLOYEE PARTICIPANTS: 3105

TOTAL RATINGS: 28732

Percepta Claimed Company

This companyis accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 783

TOTAL RATINGS: 15012

Alorica vs Percepta

Compare Alorica versus Percepta for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 3105 employees and customers of Alorica and 783 employees and customers of Percepta.

Alorica

Alorica's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Alorica.

Percepta

Percepta's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Percepta.

4/5

Product Quality

3.3/5

3.9/5

Pricing

3.5/5

4/5

Customer Service

3.7/5

NPS Score

55%	Promoters
16%	Passive
29%	Detractors

Net Promoter Score
Winner by 33

-7

NPS Score

43%	Promoters
7%	Passive
50%	Detractors

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See how Percepta compares to its competitors

Working at Alorica vs Working at Percepta

79 / 100

CEO Rating

Thomas Monaghan

89 / 100

CEO Rating
Winner by 10%

Alorica

Alorica doesn't have enough ratings to calculate the Team Culture Ratings.

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Percepta

Employees at Percepta rate their CEO, Thomas Monaghan, 89/100. This score is 10% higher than the scores of Alorica's CEO, Mike Clifton and Max Schwendner. Employees in the Product and Design departments rate Thomas Monaghan the highest.

CEO Score 79

CEO Score

CEO Score 89

Overall Culture 77

Overall Culture

Overall Culture 86

eNPS

Gender Score 76

Gender Score

Gender Score 86

Diversity Score 78

Diversity Score

Diversity Score 86

Perk And Benefits 68

Perk And Benefits

Perk And Benefits 80

Professional Dev. 64

Professional Dev.

Professional Dev. 82

Overall Culture at Alorica vs Percepta

/ 100

Alorica

Employees at Alorica rate their Overall Culture a 77/100, with Marketing and Legal as the two departments that rate their experience the highest.

/ 100

Percepta

Employees at Percepta rate their Overall Culture a /100, with Product and Communications as the two departments that rate their experience the highest.

Overall Culture
Winner by 9%

Alorica77
Percepta

Employee Net Promoter Score at Alorica vs Percepta

eNPS

Alorica

1496 Promoters 57%

468 Passives 18%

641 Detractors 25%

eNPS

Percepta

590 Promoters 79%

88 Passives 12%

70 Detractors 9%

Employee Net Promoter Score
Winner by %

Alorica32
Percepta

Gender Score at Alorica vs Percepta

/ 100

Alorica

Employees at Alorica rate their Gender Score a 76/100, with Admin and Legal as the two departments that rate their experience the highest.

/ 100

Percepta

Employees at Percepta rate their Gender Score a /100, with IT and Product as the two departments that rate their experience the highest.

Gender Score
Winner by 10%

Alorica
Percepta86

Diversity Score at Alorica vs Percepta

/ 100

Alorica

Employees at Alorica rate their Diversity Score a 78/100, with Marketing and HR as the two departments that rate their experience the highest.

/ 100

Percepta

Employees at Percepta rate their Diversity Score a /100, with Communications and HR as the two departments that rate their experience the highest.

Diversity Score
Winner by 8%

Alorica
Percepta86

Perk and Benefits Score at Alorica vs Percepta

/ 100

Alorica

Employees at Alorica rate their Perk and Benefits Score a 68/100, with Legal and Customer Success as the two departments that rate their experience the highest.

/ 100

Percepta

Employees at Percepta rate their Perk and Benefits Score a /100, with Finance and Operations as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 12%

Alorica
Percepta80

Professional Development Score at Alorica vs Percepta

/ 100

Alorica

Employees at Alorica rate their Professional Development Score a 64/100, with Sales and Marketing as the two departments that rate their experience the highest.

/ 100

Percepta

Employees at Percepta rate their Professional Development Score a /100, with Product and Sales as the two departments that rate their experience the highest.

Professional Development Score
Winner by 18%

Alorica
Percepta82

Leadership Culture Ratings vs Percepta

Alorica rates % lower than Percepta on Leadership Culture Ratings vs Percepta Ratings based on looking at 9748 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you feel comfortable giving your boss negative feedback?" and "Are your company's goals clear, and are you invested in them?".

Alorica79
Percepta

Compensation Culture Ratings vs Percepta

Alorica rates % lower than Percepta on Compensation Culture Ratings vs Percepta Ratings based on looking at 6155 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get a raise?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

Alorica
Percepta78

Team Culture Ratings vs Percepta

Alorica rates % lower than Percepta on Team Culture Ratings vs Percepta Ratings based on looking at 5580 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "What are some of the best things about your team?".

Alorica
Percepta93

Environment Culture Ratings vs Percepta

Alorica rates % lower than Percepta on Environment Culture Ratings vs Percepta Ratings based on looking at 6133 ratings from employees of the two companies. Ratings come from the answers to questions like "On average, how many hours do you work a day?" and "What needs to change to make the company culture better?".

Alorica
Percepta82

Sentiment Culture Ratings vs Percepta

Alorica rates % lower than Percepta on Sentiment Culture Ratings vs Percepta Ratings based on looking at 7321 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "What do you like best about your company?".

Alorica79
Percepta