34
NPS Score
VS
Blue Buffalo Claimed Company
- EMPLOYEE
PARTICIPANTS - 20
- TOTAL
RATINGS
PetSmart Claimed Company
- EMPLOYEE
PARTICIPANTS - 683
- TOTAL
RATINGS
Blue Buffalo vs PetSmart
Compare Blue Buffalo versus PetSmart for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 20 employees and customers of Blue Buffalo and 683 employees and customers of PetSmart.
Blue Buffalo
Blue Buffalo's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Blue Buffalo.
PetSmart
PetSmart's brand is ranked #213 in the list of Global Top 1000 Brands, as rated by customers of PetSmart.
3.4/5
Product Quality
3.5/5
3.6/5
Pricing
3.3/5
3.7/5
Customer Service
3.5/5
| 65% | Promoters |
|---|---|
| 4% | Passive |
| 31% | Detractors |
Net Promoter Score
Winner by 24
10
NPS Score
| 45% | Promoters |
|---|---|
| 20% | Passive |
| 35% | Detractors |
See how Blue Buffalo compares to its competitors
See how PetSmart compares to its competitors
Working at Blue Buffalo vs Working at PetSmart
68 / 100
CEO Rating
Winner by 13%
55 / 100
CEO Rating
Blue Buffalo
Blue Buffalo doesn't have enough ratings to calculate the Team Culture Ratings.
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PetSmart
Employees at PetSmart rate their CEO, Ken Hicks, 55/100. This score is 13% lower than the scores of Blue Buffalo's CEO, Billy Bishop. Employees in the HR and Engineering departments rate Ken Hicks the highest.