Charlotte Russe

EMPLOYEE PARTICIPANTS: 139

TOTAL RATINGS: 1119

Forever 21 Claimed Company

EMPLOYEE PARTICIPANTS: 1234

TOTAL RATINGS: 9008

Charlotte Russe vs Forever 21

Compare Charlotte Russe versus Forever 21 for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 139 employees and customers of Charlotte Russe and 1234 employees and customers of Forever 21.

Charlotte Russe

Charlotte Russe's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Charlotte Russe.

Forever 21

Forever 21's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Forever 21.

2.1/5

Product Quality

3.3/5

2.1/5

Pricing

3.2/5

1.9/5

Customer Service

3.1/5

-44

NPS Score

25%	Promoters
6%	Passive
69%	Detractors

-11

NPS Score

36%	Promoters
17%	Passive
47%	Detractors

Net Promoter Score
Winner by 33

See how Charlotte Russe compares to its competitors

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See how Forever 21 compares to its competitors

H&M

Fashion Nova

Working at Charlotte Russe vs Working at Forever 21

50 / 100

CEO Rating

Winnie Park

54 / 100

CEO Rating
Winner by 4%

Charlotte Russe

Charlotte Russe doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Forever 21

Employees at Forever 21 rate their CEO, Winnie Park, 54/100. This score is 4% higher than the scores of Charlotte Russe's CEO, Jenny Ming. Employees in the Design and Product departments rate Winnie Park the highest.

CEO Score 50

CEO Score

CEO Score 54

Overall Culture 50

Overall Culture

Overall Culture 54

-65

eNPS

-50

Gender Score 61

Gender Score

Gender Score 58

Diversity Score 60

Diversity Score

Diversity Score 58

Perk And Benefits 40

Perk And Benefits

Perk And Benefits 42

Professional Dev. N/A

Professional Dev.

Professional Dev. 49

Overall Culture at Charlotte Russe vs Forever 21

/ 100

Charlotte Russe

Employees at Charlotte Russe rate their Overall Culture a 50/100, with Sales and Marketing as the two departments that rate their experience the highest.

/ 100

Forever 21

Employees at Forever 21 rate their Overall Culture a /100, with Product and Design as the two departments that rate their experience the highest.

Overall Culture
Winner by 4%

Charlotte Russe50
Forever 21

Employee Net Promoter Score at Charlotte Russe vs Forever 21

-65

eNPS

Charlotte Russe

18 Promoters 15%

6 Passives 5%

94 Detractors 80%

-50

eNPS

Forever 21

181 Promoters 18%

139 Passives 14%

681 Detractors 68%

Employee Net Promoter Score
Winner by %

Charlotte Russe-64
Forever 21

Gender Score at Charlotte Russe vs Forever 21

/ 100

Charlotte Russe

Employees at Charlotte Russe rate their Gender Score a 61/100, with Sales and Customer Success as the two departments that rate their experience the highest.

Gender Score
Winner by 3%

/ 100

Forever 21

Employees at Forever 21 rate their Gender Score a /100, with Product and Design as the two departments that rate their experience the highest.

Charlotte Russe61
Forever 21

Diversity Score at Charlotte Russe vs Forever 21

/ 100

Charlotte Russe

Employees at Charlotte Russe rate their Diversity Score a 60/100, with Sales and Customer Success as the two departments that rate their experience the highest.

Diversity Score
Winner by 2%

/ 100

Forever 21

Employees at Forever 21 rate their Diversity Score a /100, with Product and Customer Support as the two departments that rate their experience the highest.

Charlotte Russe60
Forever 21

Perk and Benefits Score at Charlotte Russe vs Forever 21

/ 100

Charlotte Russe

Employees at Charlotte Russe rate their Perk and Benefits Score a 40/100, with Sales as the department that rate their experience the highest.

/ 100

Forever 21

Employees at Forever 21 rate their Perk and Benefits Score a /100, with Business Development and Product as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 2%

Charlotte Russe38
Forever 21

Professional Development Score at Charlotte Russe vs Forever 21

Not enough ratings

Charlotte Russe

Charlotte Russe doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Forever 21

Employees at Forever 21 rate their Professional Development Score a /100, with Sales as the department that rate their experience the highest.

Professional Development Score
Winner

Forever 2148

Leadership Culture Ratings vs Forever 21

Charlotte Russe rates % lower than Forever 21 on Leadership Culture Ratings vs Forever 21 Ratings based on looking at 2298 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "How would you rate your executive team?".

Charlotte Russe48
Forever 21

Compensation Culture Ratings vs Forever 21

Charlotte Russe rates % lower than Forever 21 on Compensation Culture Ratings vs Forever 21 Ratings based on looking at 1518 ratings from employees of the two companies. Ratings come from the answers to questions like "What is the best part about your compensation package?" and "How often do you get a raise?".

Charlotte Russe34
Forever 21

Team Culture Ratings vs Forever 21

Charlotte Russe rates % lower than Forever 21 on Team Culture Ratings vs Forever 21 Ratings based on looking at 1313 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "Do you look forward to interacting with your coworkers?".

Charlotte Russe51
Forever 21

Environment Culture Ratings vs Forever 21

Tied

Charlotte Russe tied with Forever 21 on Environment Culture Ratings vs Forever 21 Ratings based on looking at 1211 ratings from employees of the two companies. Ratings come from the answers to questions like "What is most positive about the culture and environment at your company?" and "What's the work pace at your company?".

Charlotte Russe66
Forever 21

Sentiment Culture Ratings vs Forever 21

Charlotte Russe rates % lower than Forever 21 on Sentiment Culture Ratings vs Forever 21 Ratings based on looking at 2098 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "What's going wrong and how can it be improved?".

Charlotte Russe49
Forever 21