Charlotte Russe

EMPLOYEE PARTICIPANTS: 158

TOTAL RATINGS: 1322

Forever 21 Claimed Company

EMPLOYEE PARTICIPANTS: 1237

TOTAL RATINGS: 9013

Charlotte Russe vs Forever 21

Compare Charlotte Russe versus Forever 21 for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 158 employees and customers of Charlotte Russe and 1237 employees and customers of Forever 21.

Charlotte Russe

Charlotte Russe's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Charlotte Russe.

Forever 21

Forever 21's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Forever 21.

2.2/5

Product Quality

3.3/5

2.1/5

Pricing

3.2/5

1.9/5

Customer Service

3.1/5

-46

NPS Score

24%	Promoters
6%	Passive
70%	Detractors

-11

NPS Score

36%	Promoters
17%	Passive
47%	Detractors

Net Promoter Score
Winner by 35

See how Charlotte Russe compares to its competitors

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See how Forever 21 compares to its competitors

H&M

Fashion Nova

Working at Charlotte Russe vs Working at Forever 21

50 / 100

CEO Rating

Winnie Park

54 / 100

CEO Rating
Winner by 4%

Charlotte Russe

Charlotte Russe doesn't have enough ratings to calculate the Team Culture Ratings.

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Forever 21

Employees at Forever 21 rate their CEO, Winnie Park, 54/100. This score is 4% higher than the scores of Charlotte Russe's CEO, Jenny Ming. Employees in the Design and Product departments rate Winnie Park the highest.

CEO Score 50

CEO Score

CEO Score 54

Overall Culture 47

Overall Culture

Overall Culture 54

-63

eNPS

-50

Gender Score 59

Gender Score

Gender Score 58

Diversity Score 59

Diversity Score

Diversity Score 58

Perk And Benefits 40

Perk And Benefits

Perk And Benefits 42

Professional Dev. 39

Professional Dev.

Professional Dev. 49

Overall Culture at Charlotte Russe vs Forever 21

/ 100

Charlotte Russe

Employees at Charlotte Russe rate their Overall Culture a 47/100, with Marketing and Sales as the two departments that rate their experience the highest.

/ 100

Forever 21

Employees at Forever 21 rate their Overall Culture a /100, with Product and Design as the two departments that rate their experience the highest.

Overall Culture
Winner by 7%

Charlotte Russe47
Forever 21

Employee Net Promoter Score at Charlotte Russe vs Forever 21

-63

eNPS

Charlotte Russe

21 Promoters 16%

7 Passives 5%

106 Detractors 79%

-50

eNPS

Forever 21

181 Promoters 18%

139 Passives 14%

682 Detractors 68%

Employee Net Promoter Score
Winner by %

Charlotte Russe-64
Forever 21

Gender Score at Charlotte Russe vs Forever 21

/ 100

Charlotte Russe

Employees at Charlotte Russe rate their Gender Score a 59/100, with Sales and Customer Success as the two departments that rate their experience the highest.

Gender Score
Winner by 1%

/ 100

Forever 21

Employees at Forever 21 rate their Gender Score a /100, with Product and Design as the two departments that rate their experience the highest.

Charlotte Russe59
Forever 21

Diversity Score at Charlotte Russe vs Forever 21

/ 100

Charlotte Russe

Employees at Charlotte Russe rate their Diversity Score a 59/100, with Sales and Customer Success as the two departments that rate their experience the highest.

Diversity Score
Winner by 1%

/ 100

Forever 21

Employees at Forever 21 rate their Diversity Score a /100, with Product and Customer Support as the two departments that rate their experience the highest.

Charlotte Russe59
Forever 21

Perk and Benefits Score at Charlotte Russe vs Forever 21

/ 100

Charlotte Russe

Employees at Charlotte Russe rate their Perk and Benefits Score a 40/100, with Sales as the department that rate their experience the highest.

/ 100

Forever 21

Employees at Forever 21 rate their Perk and Benefits Score a /100, with Business Development and Product as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 2%

Charlotte Russe39
Forever 21

Professional Development Score at Charlotte Russe vs Forever 21

/ 100

Charlotte Russe

Employees at Charlotte Russe rate their Professional Development Score a 39/100.

/ 100

Forever 21

Employees at Forever 21 rate their Professional Development Score a /100, with Sales as the department that rate their experience the highest.

Professional Development Score
Winner by 10%

Charlotte Russe36
Forever 21

Leadership Culture Ratings vs Forever 21

Charlotte Russe rates % lower than Forever 21 on Leadership Culture Ratings vs Forever 21 Ratings based on looking at 2335 ratings from employees of the two companies. Ratings come from the answers to questions like "Do Your Company Leaders Do What They Should to Retain You as an Employee?" and "Do you approve of the job your executive team is doing at your company?".

Charlotte Russe47
Forever 21

Compensation Culture Ratings vs Forever 21

Charlotte Russe rates % lower than Forever 21 on Compensation Culture Ratings vs Forever 21 Ratings based on looking at 1542 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "Are you satisfied with your Benefits?".

Charlotte Russe34
Forever 21

Team Culture Ratings vs Forever 21

Charlotte Russe rates % lower than Forever 21 on Team Culture Ratings vs Forever 21 Ratings based on looking at 1340 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "Does Your Boss Hurt Your Company Culture?".

Charlotte Russe47
Forever 21

Environment Culture Ratings vs Forever 21

Charlotte Russe rates % lower than Forever 21 on Environment Culture Ratings vs Forever 21 Ratings based on looking at 1232 ratings from employees of the two companies. Ratings come from the answers to questions like "On average, how many hours do you work a day?" and "What % of the time are you bored at work?".

Charlotte Russe64
Forever 21

Sentiment Culture Ratings vs Forever 21

Charlotte Russe rates % lower than Forever 21 on Sentiment Culture Ratings vs Forever 21 Ratings based on looking at 2131 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "What's going wrong and how can it be improved?".

Charlotte Russe48
Forever 21