Citizens Financial Group vs Trustco Bank | Comparably
VS
Citizens Financial Group Claimed Company
EMPLOYEE
PARTICIPANTS
22
TOTAL
RATINGS
346
Trustco Bank
EMPLOYEE
PARTICIPANTS
13
TOTAL
RATINGS
269

Citizens Financial Group vs Trustco Bank

Compare Citizens Financial Group versus Trustco Bank for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 22 employees and customers of Citizens Financial Group and 13 employees and customers of Trustco Bank.

Citizens Financial Group

Citizens Financial Group's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Citizens Financial Group. Their current market cap is $13.72B.

Trustco Bank

Trustco Bank's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Trustco Bank. Their current market cap is $719.45M.


1.5/5
Product Quality
2/5
1.7/5
Pricing
1.9/5
1.7/5
Customer Service
2.1/5
-66
NPS Score
15%Promoters
4%Passive
81%Detractors

Net Promoter Score
Winner by 14

-80
NPS Score
0%Promoters
20%Passive
80%Detractors

Working at Citizens Financial Group vs Working at Trustco Bank

Bruce Van Saun Citizens Financial Group's CEO
54 / 100

CEO Rating
Winner by 11%

43 / 100

CEO Rating

Citizens Financial Group

Citizens Financial Group doesn't have enough ratings to calculate the Team Culture Ratings.

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Trustco Bank

Employees at Trustco Bank rate their CEO, Robert McCormick, 43/100. This score is 11% lower than the scores of Citizens Financial Group's CEO, Bruce Van Saun.


CEO Score 54
CEO Score
CEO Score 43
Overall Culture 49
Overall Culture
Overall Culture 55
-51
eNPS
-46
Gender Score 40
Gender Score
Gender Score N/A
Diversity Score N/A
Diversity Score
Diversity Score N/A
Perk And Benefits 47
Perk And Benefits
Perk And Benefits 40
Professional Dev. 50
Professional Dev.
Professional Dev. 63

Overall Culture at Citizens Financial Group vs Trustco Bank

49
/ 100
Citizens Financial Group

Employees at Citizens Financial Group rate their Overall Culture a 49/100.

55
/ 100
Trustco Bank

Employees at Trustco Bank rate their Overall Culture a /100.

Overall Culture
Winner by 6%

  • Citizens Financial Group
  • Trustco Bank55

Employee Net Promoter Score at Citizens Financial Group vs Trustco Bank

-51
eNPS
Citizens Financial Group
3 Promoters 16%
3 Passives 17%
12 Detractors 67%
-46
eNPS
Trustco Bank
3 Promoters 23%
1 Passives 8%
9 Detractors 69%

Employee Net Promoter Score
Winner by %

  • Citizens Financial Group
  • Trustco Bank-46

Gender Score at Citizens Financial Group vs Trustco Bank

40
/ 100
Citizens Financial Group

Employees at Citizens Financial Group rate their Gender Score a 40/100.

Gender Score
Winner

0
/ 100
Trustco Bank

Trustco Bank doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

  • Citizens Financial Group38

Diversity Score at Citizens Financial Group vs Trustco Bank

?
Not enough ratings
Citizens Financial Group

Citizens Financial Group doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

?
Not enough ratings
Trustco Bank

Trustco Bank doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

    Perk and Benefits Score at Citizens Financial Group vs Trustco Bank

    47
    / 100
    Citizens Financial Group

    Employees at Citizens Financial Group rate their Perk and Benefits Score a 47/100.

    Perk and Benefits Score
    Winner by 7%

    40
    / 100
    Trustco Bank

    Employees at Trustco Bank rate their Perk and Benefits Score a /100.

    • Citizens Financial Group
    • Trustco Bank33

    Professional Development Score at Citizens Financial Group vs Trustco Bank

    50
    / 100
    Citizens Financial Group

    Employees at Citizens Financial Group rate their Professional Development Score a 50/100.

    63
    / 100
    Trustco Bank

    Employees at Trustco Bank rate their Professional Development Score a /100.

    Professional Development Score
    Winner by 13%

    • Citizens Financial Group
    • Trustco Bank63

    Leadership Culture Ratings vs Trustco Bank

    Citizens Financial Group rates % lower than Trustco Bank on Leadership Culture Ratings vs Trustco Bank Ratings based on looking at 131 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "What does the leadership team need to get better at?".

    • Citizens Financial Group
    • Trustco Bank48

    Compensation Culture Ratings vs Trustco Bank

    Citizens Financial Group
    42 / 100

    Compensation Culture Ratings vs Trustco Bank
    Winner by 8%

    Citizens Financial Group rates % higher than Trustco Bank on Compensation Culture Ratings vs Trustco Bank Ratings based on looking at 71 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "Do you believe you're paid fairly?".

    • Citizens Financial Group
    • Trustco Bank29

    Team Culture Ratings vs Trustco Bank

    Citizens Financial Group rates % lower than Trustco Bank on Team Culture Ratings vs Trustco Bank Ratings based on looking at 73 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "How would you rate the quality of your coworkers?".

    • Citizens Financial Group
    • Trustco Bank66

    Environment Culture Ratings vs Trustco Bank

    Citizens Financial Group rates % lower than Trustco Bank on Environment Culture Ratings vs Trustco Bank Ratings based on looking at 74 ratings from employees of the two companies. Ratings come from the answers to questions like "What needs to change to make the company culture better?" and "Is your work environment positive or negative?".

    • Citizens Financial Group
    • Trustco Bank66

    Sentiment Culture Ratings vs Trustco Bank

    Citizens Financial Group rates % lower than Trustco Bank on Sentiment Culture Ratings vs Trustco Bank Ratings based on looking at 74 ratings from employees of the two companies. Ratings come from the answers to questions like "How confident are you about the future success of your company?" and "How do your customers perceive your company?".

    • Citizens Financial Group
    • Trustco Bank49