Citizens Financial Group vs Trustco Bank | Comparably
VS
Citizens Financial Group Claimed Company
EMPLOYEE
PARTICIPANTS
23
TOTAL
RATINGS
349
Trustco Bank
EMPLOYEE
PARTICIPANTS
15
TOTAL
RATINGS
297

Citizens Financial Group vs Trustco Bank

Compare Citizens Financial Group versus Trustco Bank for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 23 employees and customers of Citizens Financial Group and 15 employees and customers of Trustco Bank.

Citizens Financial Group

Citizens Financial Group's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Citizens Financial Group. Their current market cap is $13.72B.

Trustco Bank

Trustco Bank's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Trustco Bank. Their current market cap is $719.45M.


1.5/5
Product Quality
2/5
1.7/5
Pricing
1.9/5
1.7/5
Customer Service
2.1/5
-65
NPS Score
16%Promoters
3%Passive
81%Detractors

Net Promoter Score
Winner by 15

-80
NPS Score
0%Promoters
20%Passive
80%Detractors

Working at Citizens Financial Group vs Working at Trustco Bank

Bruce Van Saun Citizens Financial Group's CEO
55 / 100

CEO Rating
Winner by 14%

41 / 100

CEO Rating

Citizens Financial Group

Citizens Financial Group doesn't have enough ratings to calculate the Team Culture Ratings.

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Trustco Bank

Employees at Trustco Bank rate their CEO, Robert McCormick, 41/100. This score is 14% lower than the scores of Citizens Financial Group's CEO, Bruce Van Saun.


CEO Score 55
CEO Score
CEO Score 41
Overall Culture 49
Overall Culture
Overall Culture 52
-52
eNPS
-50
Gender Score 40
Gender Score
Gender Score N/A
Diversity Score N/A
Diversity Score
Diversity Score N/A
Perk And Benefits 47
Perk And Benefits
Perk And Benefits 38
Professional Dev. 50
Professional Dev.
Professional Dev. 56

Overall Culture at Citizens Financial Group vs Trustco Bank

49
/ 100
Citizens Financial Group

Employees at Citizens Financial Group rate their Overall Culture a 49/100.

52
/ 100
Trustco Bank

Employees at Trustco Bank rate their Overall Culture a /100.

Overall Culture
Winner by 3%

  • Citizens Financial Group49
  • Trustco Bank

Employee Net Promoter Score at Citizens Financial Group vs Trustco Bank

-52
eNPS
Citizens Financial Group
3 Promoters 16%
3 Passives 16%
13 Detractors 68%
-50
eNPS
Trustco Bank
3 Promoters 21%
1 Passives 8%
10 Detractors 71%

Employee Net Promoter Score
Winner by %

  • Citizens Financial Group-54
  • Trustco Bank

Gender Score at Citizens Financial Group vs Trustco Bank

40
/ 100
Citizens Financial Group

Employees at Citizens Financial Group rate their Gender Score a 40/100.

Gender Score
Winner

0
/ 100
Trustco Bank

Trustco Bank doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

  • Citizens Financial Group38

Diversity Score at Citizens Financial Group vs Trustco Bank

?
Not enough ratings
Citizens Financial Group

Citizens Financial Group doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

?
Not enough ratings
Trustco Bank

Trustco Bank doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

    Perk and Benefits Score at Citizens Financial Group vs Trustco Bank

    47
    / 100
    Citizens Financial Group

    Employees at Citizens Financial Group rate their Perk and Benefits Score a 47/100.

    Perk and Benefits Score
    Winner by 9%

    38
    / 100
    Trustco Bank

    Employees at Trustco Bank rate their Perk and Benefits Score a /100.

    • Citizens Financial Group
    • Trustco Bank31

    Professional Development Score at Citizens Financial Group vs Trustco Bank

    50
    / 100
    Citizens Financial Group

    Employees at Citizens Financial Group rate their Professional Development Score a 50/100.

    56
    / 100
    Trustco Bank

    Employees at Trustco Bank rate their Professional Development Score a /100.

    Professional Development Score
    Winner by 6%

    • Citizens Financial Group
    • Trustco Bank55

    Leadership Culture Ratings vs Trustco Bank

    Citizens Financial Group
    47 / 100

    Leadership Culture Ratings vs Trustco Bank
    Winner by 1%

    Citizens Financial Group rates % higher than Trustco Bank on Leadership Culture Ratings vs Trustco Bank Ratings based on looking at 136 ratings from employees of the two companies. Ratings come from the answers to questions like "Do Your Company Leaders Do What They Should to Retain You as an Employee?" and "Do you approve of the job your executive team is doing at your company?".

    • Citizens Financial Group46
    • Trustco Bank

    Compensation Culture Ratings vs Trustco Bank

    Citizens Financial Group
    42 / 100

    Compensation Culture Ratings vs Trustco Bank
    Winner by 10%

    Citizens Financial Group rates % higher than Trustco Bank on Compensation Culture Ratings vs Trustco Bank Ratings based on looking at 74 ratings from employees of the two companies. Ratings come from the answers to questions like "What is the best part about your compensation package?" and "Are you satisfied with your Benefits?".

    • Citizens Financial Group
    • Trustco Bank27

    Team Culture Ratings vs Trustco Bank

    Citizens Financial Group rates % lower than Trustco Bank on Team Culture Ratings vs Trustco Bank Ratings based on looking at 76 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "What are some of the best things about your team?".

    • Citizens Financial Group
    • Trustco Bank62

    Environment Culture Ratings vs Trustco Bank

    Citizens Financial Group rates % lower than Trustco Bank on Environment Culture Ratings vs Trustco Bank Ratings based on looking at 77 ratings from employees of the two companies. Ratings come from the answers to questions like "What's the work pace at your company?" and "On average, how many hours do you work a day?".

    • Citizens Financial Group
    • Trustco Bank63

    Sentiment Culture Ratings vs Trustco Bank

    Citizens Financial Group tied with Trustco Bank on Sentiment Culture Ratings vs Trustco Bank Ratings based on looking at 79 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "How do your customers perceive your company?".

    • Citizens Financial Group48
    • Trustco Bank