Citizens Financial Group vs Trustco Bank | Comparably
VS
Citizens Financial Group Claimed Company
EMPLOYEE
PARTICIPANTS
22
TOTAL
RATINGS
322
Trustco Bank
EMPLOYEE
PARTICIPANTS
9
TOTAL
RATINGS
185

Citizens Financial Group vs Trustco Bank

Compare Citizens Financial Group versus Trustco Bank for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 22 employees and customers of Citizens Financial Group and 9 employees and customers of Trustco Bank.

Citizens Financial Group

Citizens Financial Group's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Citizens Financial Group. Their current market cap is $13.72B.

Trustco Bank

Trustco Bank's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Trustco Bank. Their current market cap is $719.45M.


1.5/5
Product Quality
2/5
1.7/5
Pricing
1.9/5
1.7/5
Customer Service
2.1/5
-68
NPS Score
14%Promoters
4%Passive
82%Detractors

Net Promoter Score
Winner by 12

-80
NPS Score
0%Promoters
20%Passive
80%Detractors

See how Citizens Financial Group compares to its competitors

Working at Citizens Financial Group vs Working at Trustco Bank

Bruce Van Saun Citizens Financial Group's CEO
54 / 100

CEO Rating
Winner by 18%

36 / 100

CEO Rating

Citizens Financial Group

Citizens Financial Group doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Trustco Bank

Employees at Trustco Bank rate their CEO, Robert McCormick, 36/100. This score is 18% lower than the scores of Citizens Financial Group's CEO, Bruce Van Saun.


CEO Score 54
CEO Score
CEO Score 36
Overall Culture 46
Overall Culture
Overall Culture 55
-51
eNPS
-67
Gender Score 40
Gender Score
Gender Score N/A
Diversity Score N/A
Diversity Score
Diversity Score N/A
Perk And Benefits 43
Perk And Benefits
Perk And Benefits 40
Professional Dev. 43
Professional Dev.
Professional Dev. 69

Overall Culture at Citizens Financial Group vs Trustco Bank

46
/ 100
Citizens Financial Group

Employees at Citizens Financial Group rate their Overall Culture a 46/100.

55
/ 100
Trustco Bank

Employees at Trustco Bank rate their Overall Culture a /100.

Overall Culture
Winner by 9%

  • Citizens Financial Group46
  • Trustco Bank

Employee Net Promoter Score at Citizens Financial Group vs Trustco Bank

-51
eNPS
Citizens Financial Group
3 Promoters 16%
3 Passives 17%
12 Detractors 67%

Employee Net Promoter Score
Winner by 16%

-67
eNPS
Trustco Bank
1 Promoters 11%
1 Passives 11%
7 Detractors 78%
  • Citizens Financial Group-51
  • Trustco Bank

Gender Score at Citizens Financial Group vs Trustco Bank

40
/ 100
Citizens Financial Group

Employees at Citizens Financial Group rate their Gender Score a 40/100.

Gender Score
Winner

0
/ 100
Trustco Bank

Trustco Bank doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

  • Citizens Financial Group38

Diversity Score at Citizens Financial Group vs Trustco Bank

?
Not enough ratings
Citizens Financial Group

Citizens Financial Group doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

?
Not enough ratings
Trustco Bank

Trustco Bank doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

    Perk and Benefits Score at Citizens Financial Group vs Trustco Bank

    43
    / 100
    Citizens Financial Group

    Employees at Citizens Financial Group rate their Perk and Benefits Score a 43/100.

    Perk and Benefits Score
    Winner by 3%

    40
    / 100
    Trustco Bank

    Employees at Trustco Bank rate their Perk and Benefits Score a /100.

    • Citizens Financial Group39
    • Trustco Bank

    Professional Development Score at Citizens Financial Group vs Trustco Bank

    43
    / 100
    Citizens Financial Group

    Employees at Citizens Financial Group rate their Professional Development Score a 43/100.

    69
    / 100
    Trustco Bank

    Employees at Trustco Bank rate their Professional Development Score a /100.

    Professional Development Score
    Winner by 26%

    • Citizens Financial Group39
    • Trustco Bank

    Leadership Culture Ratings vs Trustco Bank

    Citizens Financial Group rates % lower than Trustco Bank on Leadership Culture Ratings vs Trustco Bank Ratings based on looking at 115 ratings from employees of the two companies. Ratings come from the answers to questions like "Do Your Company Leaders Do What They Should to Retain You as an Employee?" and "How would you rate your executive team?".

    • Citizens Financial Group45
    • Trustco Bank

    Compensation Culture Ratings vs Trustco Bank

    Citizens Financial Group
    41 / 100

    Compensation Culture Ratings vs Trustco Bank
    Winner by 9%

    Citizens Financial Group rates % higher than Trustco Bank on Compensation Culture Ratings vs Trustco Bank Ratings based on looking at 59 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "How often do you get a raise?".

    • Citizens Financial Group39
    • Trustco Bank

    Team Culture Ratings vs Trustco Bank

    Citizens Financial Group rates % lower than Trustco Bank on Team Culture Ratings vs Trustco Bank Ratings based on looking at 61 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "Are your company's meetings effective?".

    • Citizens Financial Group56
    • Trustco Bank

    Environment Culture Ratings vs Trustco Bank

    Citizens Financial Group rates % lower than Trustco Bank on Environment Culture Ratings vs Trustco Bank Ratings based on looking at 62 ratings from employees of the two companies. Ratings come from the answers to questions like "On average, how many hours do you work a day?" and "What's the work pace at your company?".

    • Citizens Financial Group60
    • Trustco Bank

    Sentiment Culture Ratings vs Trustco Bank

    Citizens Financial Group rates % lower than Trustco Bank on Sentiment Culture Ratings vs Trustco Bank Ratings based on looking at 62 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "What do you like best about your company?".

    • Citizens Financial Group44
    • Trustco Bank

    See how Citizens Financial Group compares to its competitors