Capital One vs Trustco Bank | Comparably
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Capital One Claimed Company
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EMPLOYEE
PARTICIPANTS
315
TOTAL
RATINGS
5652
Trustco Bank
EMPLOYEE
PARTICIPANTS
9
TOTAL
RATINGS
185

Capital One vs Trustco Bank

Compare Capital One versus Trustco Bank for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 315 employees and customers of Capital One and 9 employees and customers of Trustco Bank.

Capital One

Capital One's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Capital One. Their current market cap is $54.69B.

Trustco Bank

Trustco Bank's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Trustco Bank. Their current market cap is $719.45M.


2.3/5
Product Quality
2/5
2.1/5
Pricing
1.9/5
2/5
Customer Service
2.1/5
-41
NPS Score
24%Promoters
11%Passive
65%Detractors

Net Promoter Score
Winner by 39

-80
NPS Score
0%Promoters
20%Passive
80%Detractors

Working at Capital One vs Working at Trustco Bank

Richard Fairbank Capital One's CEO
80 / 100

CEO Rating
Winner by 44%

36 / 100

CEO Rating

Capital One

Capital One doesn't have enough ratings to calculate the Team Culture Ratings.

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Trustco Bank

Employees at Trustco Bank rate their CEO, Robert McCormick, 36/100. This score is 44% lower than the scores of Capital One's CEO, Richard Fairbank.


CEO Score 80
CEO Score
CEO Score 36
Overall Culture 72
Overall Culture
Overall Culture 55
25
eNPS
-67
Gender Score 74
Gender Score
Gender Score N/A
Diversity Score 71
Diversity Score
Diversity Score N/A
Perk And Benefits 85
Perk And Benefits
Perk And Benefits 40
Professional Dev. 59
Professional Dev.
Professional Dev. 69

Overall Culture at Capital One vs Trustco Bank

72
/ 100
Capital One

Employees at Capital One rate their Overall Culture a 72/100, with Admin and Business Development as the two departments that rate their experience the highest.

Overall Culture
Winner by 17%

55
/ 100
Trustco Bank

Employees at Trustco Bank rate their Overall Culture a /100.

  • Capital One
  • Trustco Bank55

Employee Net Promoter Score at Capital One vs Trustco Bank

25
eNPS
Capital One
116 Promoters 48%
68 Passives 29%
56 Detractors 23%

Employee Net Promoter Score
Winner by 92%

-67
eNPS
Trustco Bank
1 Promoters 11%
1 Passives 11%
7 Detractors 78%
  • Capital One
  • Trustco Bank-66

Gender Score at Capital One vs Trustco Bank

74
/ 100
Capital One

Employees at Capital One rate their Gender Score a 74/100, with Operations and Admin as the two departments that rate their experience the highest.

Gender Score
Winner

0
/ 100
Trustco Bank

Trustco Bank doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

  • Capital One74

Diversity Score at Capital One vs Trustco Bank

71
/ 100
Capital One

Employees at Capital One rate their Diversity Score a 71/100, with HR and Sales as the two departments that rate their experience the highest.

Diversity Score
Winner

0
/ 100
Trustco Bank

Trustco Bank doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

  • Capital One71

Perk and Benefits Score at Capital One vs Trustco Bank

85
/ 100
Capital One

Employees at Capital One rate their Perk and Benefits Score a 85/100, with Communications and Customer Support as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 45%

40
/ 100
Trustco Bank

Employees at Trustco Bank rate their Perk and Benefits Score a /100.

  • Capital One
  • Trustco Bank30

Professional Development Score at Capital One vs Trustco Bank

59
/ 100
Capital One

Employees at Capital One rate their Professional Development Score a 59/100, with Finance and IT as the two departments that rate their experience the highest.

69
/ 100
Trustco Bank

Employees at Trustco Bank rate their Professional Development Score a /100.

Professional Development Score
Winner by 10%

  • Capital One
  • Trustco Bank70

Leadership Culture Ratings vs Trustco Bank

Capital One
73 / 100

Leadership Culture Ratings vs Trustco Bank
Winner by 25%

Capital One rates % higher than Trustco Bank on Leadership Culture Ratings vs Trustco Bank Ratings based on looking at 1380 ratings from employees of the two companies. Ratings come from the answers to questions like "What does the leadership team need to get better at?" and "How often do you get valuable feedback on how to improve at work?".

  • Capital One
  • Trustco Bank47

Compensation Culture Ratings vs Trustco Bank

Capital One
79 / 100

Compensation Culture Ratings vs Trustco Bank
Winner by 47%

Capital One rates % higher than Trustco Bank on Compensation Culture Ratings vs Trustco Bank Ratings based on looking at 883 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "Do you believe you're paid fairly?".

  • Capital One
  • Trustco Bank24

Team Culture Ratings vs Trustco Bank

Capital One
73 / 100

Team Culture Ratings vs Trustco Bank
Winner by 7%

Capital One rates % higher than Trustco Bank on Team Culture Ratings vs Trustco Bank Ratings based on looking at 749 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "Does Your Boss Hurt Your Company Culture?".

  • Capital One
  • Trustco Bank67

Environment Culture Ratings vs Trustco Bank

Capital One
71 / 100

Environment Culture Ratings vs Trustco Bank
Winner by 5%

Capital One rates % higher than Trustco Bank on Environment Culture Ratings vs Trustco Bank Ratings based on looking at 850 ratings from employees of the two companies. Ratings come from the answers to questions like "Does someone you work with closely, make you want to quit your job?" and "On average, how many hours do you work a day?".

  • Capital One
  • Trustco Bank67

Sentiment Culture Ratings vs Trustco Bank

Capital One
76 / 100

Sentiment Culture Ratings vs Trustco Bank
Winner by 29%

Capital One rates % higher than Trustco Bank on Sentiment Culture Ratings vs Trustco Bank Ratings based on looking at 683 ratings from employees of the two companies. Ratings come from the answers to questions like "How confident are you about the future success of your company?" and "What makes you most happy at work?".

  • Capital One
  • Trustco Bank44