Capital One vs Trustco Bank | Comparably
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Capital One Claimed Company
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EMPLOYEE
PARTICIPANTS
315
TOTAL
RATINGS
5652
Trustco Bank
EMPLOYEE
PARTICIPANTS
15
TOTAL
RATINGS
297

Capital One vs Trustco Bank

Compare Capital One versus Trustco Bank for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 315 employees and customers of Capital One and 15 employees and customers of Trustco Bank.

Capital One

Capital One's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Capital One. Their current market cap is $54.69B.

Trustco Bank

Trustco Bank's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Trustco Bank. Their current market cap is $719.45M.


2.3/5
Product Quality
2/5
2.1/5
Pricing
1.9/5
2/5
Customer Service
2.1/5
-43
NPS Score
23%Promoters
11%Passive
66%Detractors

Net Promoter Score
Winner by 37

-80
NPS Score
0%Promoters
20%Passive
80%Detractors

Working at Capital One vs Working at Trustco Bank

Richard Fairbank Capital One's CEO
80 / 100

CEO Rating
Winner by 39%

41 / 100

CEO Rating

Capital One

Capital One doesn't have enough ratings to calculate the Team Culture Ratings.

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Trustco Bank

Employees at Trustco Bank rate their CEO, Robert McCormick, 41/100. This score is 39% lower than the scores of Capital One's CEO, Richard Fairbank.


CEO Score 80
CEO Score
CEO Score 41
Overall Culture 72
Overall Culture
Overall Culture 52
25
eNPS
-50
Gender Score 73
Gender Score
Gender Score N/A
Diversity Score 71
Diversity Score
Diversity Score N/A
Perk And Benefits 85
Perk And Benefits
Perk And Benefits 38
Professional Dev. 59
Professional Dev.
Professional Dev. 56

Overall Culture at Capital One vs Trustco Bank

72
/ 100
Capital One

Employees at Capital One rate their Overall Culture a 72/100, with Admin and Business Development as the two departments that rate their experience the highest.

Overall Culture
Winner by 20%

52
/ 100
Trustco Bank

Employees at Trustco Bank rate their Overall Culture a /100.

  • Capital One
  • Trustco Bank52

Employee Net Promoter Score at Capital One vs Trustco Bank

25
eNPS
Capital One
116 Promoters 48%
68 Passives 29%
56 Detractors 23%

Employee Net Promoter Score
Winner by 75%

-50
eNPS
Trustco Bank
3 Promoters 21%
1 Passives 8%
10 Detractors 71%
  • Capital One
  • Trustco Bank-50

Gender Score at Capital One vs Trustco Bank

73
/ 100
Capital One

Employees at Capital One rate their Gender Score a 73/100, with Admin and Operations as the two departments that rate their experience the highest.

Gender Score
Winner

0
/ 100
Trustco Bank

Trustco Bank doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

  • Capital One73

Diversity Score at Capital One vs Trustco Bank

71
/ 100
Capital One

Employees at Capital One rate their Diversity Score a 71/100, with HR and Sales as the two departments that rate their experience the highest.

Diversity Score
Winner

0
/ 100
Trustco Bank

Trustco Bank doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

  • Capital One71

Perk and Benefits Score at Capital One vs Trustco Bank

85
/ 100
Capital One

Employees at Capital One rate their Perk and Benefits Score a 85/100, with Communications and Customer Support as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 47%

38
/ 100
Trustco Bank

Employees at Trustco Bank rate their Perk and Benefits Score a /100.

  • Capital One
  • Trustco Bank31

Professional Development Score at Capital One vs Trustco Bank

59
/ 100
Capital One

Employees at Capital One rate their Professional Development Score a 59/100, with Finance and IT as the two departments that rate their experience the highest.

Professional Development Score
Winner by 3%

56
/ 100
Trustco Bank

Employees at Trustco Bank rate their Professional Development Score a /100.

  • Capital One
  • Trustco Bank55

Leadership Culture Ratings vs Trustco Bank

Capital One
73 / 100

Leadership Culture Ratings vs Trustco Bank
Winner by 27%

Capital One rates % higher than Trustco Bank on Leadership Culture Ratings vs Trustco Bank Ratings based on looking at 1397 ratings from employees of the two companies. Ratings come from the answers to questions like "Do Your Company Leaders Do What They Should to Retain You as an Employee?" and "Is your company invested in your career growth?".

  • Capital One
  • Trustco Bank45

Compensation Culture Ratings vs Trustco Bank

Capital One
79 / 100

Compensation Culture Ratings vs Trustco Bank
Winner by 47%

Capital One rates % higher than Trustco Bank on Compensation Culture Ratings vs Trustco Bank Ratings based on looking at 895 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "How often do you get a raise?".

  • Capital One
  • Trustco Bank27

Team Culture Ratings vs Trustco Bank

Capital One
73 / 100

Team Culture Ratings vs Trustco Bank
Winner by 11%

Capital One rates % higher than Trustco Bank on Team Culture Ratings vs Trustco Bank Ratings based on looking at 761 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "How would you rate the quality of your coworkers?".

  • Capital One
  • Trustco Bank62

Environment Culture Ratings vs Trustco Bank

Capital One
71 / 100

Environment Culture Ratings vs Trustco Bank
Winner by 7%

Capital One rates % higher than Trustco Bank on Environment Culture Ratings vs Trustco Bank Ratings based on looking at 862 ratings from employees of the two companies. Ratings come from the answers to questions like "What is most positive about the culture and environment at your company?" and "Does someone you work with closely, make you want to quit your job?".

  • Capital One
  • Trustco Bank63

Sentiment Culture Ratings vs Trustco Bank

Capital One
76 / 100

Sentiment Culture Ratings vs Trustco Bank
Winner by 27%

Capital One rates % higher than Trustco Bank on Sentiment Culture Ratings vs Trustco Bank Ratings based on looking at 697 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you typically excited about going to work each day?" and "How do your customers perceive your company?".

  • Capital One
  • Trustco Bank47