Capital One vs Trustco Bank | Comparably
Profile Image
VS
Capital One Claimed Company
This companyis accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
315
TOTAL
RATINGS
5652
Trustco Bank
EMPLOYEE
PARTICIPANTS
12
TOTAL
RATINGS
242

Capital One vs Trustco Bank

Compare Capital One versus Trustco Bank for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 315 employees and customers of Capital One and 12 employees and customers of Trustco Bank.

Capital One

Capital One's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Capital One. Their current market cap is $54.69B.

Trustco Bank

Trustco Bank's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Trustco Bank. Their current market cap is $719.45M.


2.3/5
Product Quality
2/5
2.1/5
Pricing
1.9/5
2/5
Customer Service
2.1/5
-41
NPS Score
24%Promoters
11%Passive
65%Detractors

Net Promoter Score
Winner by 39

-80
NPS Score
0%Promoters
20%Passive
80%Detractors

Working at Capital One vs Working at Trustco Bank

Richard Fairbank Capital One's CEO
80 / 100

CEO Rating
Winner by 35%

45 / 100

CEO Rating

Capital One

Capital One doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Trustco Bank

Employees at Trustco Bank rate their CEO, Robert McCormick, 45/100. This score is 35% lower than the scores of Capital One's CEO, Richard Fairbank.


CEO Score 80
CEO Score
CEO Score 45
Overall Culture 72
Overall Culture
Overall Culture 59
25
eNPS
-42
Gender Score 74
Gender Score
Gender Score N/A
Diversity Score 71
Diversity Score
Diversity Score N/A
Perk And Benefits 85
Perk And Benefits
Perk And Benefits 42
Professional Dev. 59
Professional Dev.
Professional Dev. 72

Overall Culture at Capital One vs Trustco Bank

72
/ 100
Capital One

Employees at Capital One rate their Overall Culture a 72/100, with Admin and Business Development as the two departments that rate their experience the highest.

Overall Culture
Winner by 13%

59
/ 100
Trustco Bank

Employees at Trustco Bank rate their Overall Culture a /100.

  • Capital One
  • Trustco Bank59

Employee Net Promoter Score at Capital One vs Trustco Bank

25
eNPS
Capital One
116 Promoters 48%
68 Passives 29%
56 Detractors 23%

Employee Net Promoter Score
Winner by 67%

-42
eNPS
Trustco Bank
3 Promoters 25%
1 Passives 8%
8 Detractors 67%
  • Capital One
  • Trustco Bank-41

Gender Score at Capital One vs Trustco Bank

74
/ 100
Capital One

Employees at Capital One rate their Gender Score a 74/100, with Operations and Admin as the two departments that rate their experience the highest.

Gender Score
Winner

0
/ 100
Trustco Bank

Trustco Bank doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

  • Capital One74

Diversity Score at Capital One vs Trustco Bank

71
/ 100
Capital One

Employees at Capital One rate their Diversity Score a 71/100, with HR and Sales as the two departments that rate their experience the highest.

Diversity Score
Winner

0
/ 100
Trustco Bank

Trustco Bank doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

  • Capital One71

Perk and Benefits Score at Capital One vs Trustco Bank

85
/ 100
Capital One

Employees at Capital One rate their Perk and Benefits Score a 85/100, with Communications and Customer Support as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 43%

42
/ 100
Trustco Bank

Employees at Trustco Bank rate their Perk and Benefits Score a /100.

  • Capital One
  • Trustco Bank35

Professional Development Score at Capital One vs Trustco Bank

59
/ 100
Capital One

Employees at Capital One rate their Professional Development Score a 59/100, with Finance and IT as the two departments that rate their experience the highest.

72
/ 100
Trustco Bank

Employees at Trustco Bank rate their Professional Development Score a /100.

Professional Development Score
Winner by 13%

  • Capital One
  • Trustco Bank73

Leadership Culture Ratings vs Trustco Bank

Capital One
73 / 100

Leadership Culture Ratings vs Trustco Bank
Winner by 22%

Capital One rates % higher than Trustco Bank on Leadership Culture Ratings vs Trustco Bank Ratings based on looking at 1389 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about the leadership team?" and "How would you rate your CEO?".

  • Capital One
  • Trustco Bank50

Compensation Culture Ratings vs Trustco Bank

Capital One
79 / 100

Compensation Culture Ratings vs Trustco Bank
Winner by 43%

Capital One rates % higher than Trustco Bank on Compensation Culture Ratings vs Trustco Bank Ratings based on looking at 889 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

  • Capital One
  • Trustco Bank31

Team Culture Ratings vs Trustco Bank

Capital One
73 / 100

Team Culture Ratings vs Trustco Bank
Winner by 3%

Capital One rates % higher than Trustco Bank on Team Culture Ratings vs Trustco Bank Ratings based on looking at 755 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "Do you look forward to interacting with your coworkers?".

  • Capital One
  • Trustco Bank70

Environment Culture Ratings vs Trustco Bank

Capital One
71 / 100

Environment Culture Ratings vs Trustco Bank
Winner by 2%

Capital One rates % higher than Trustco Bank on Environment Culture Ratings vs Trustco Bank Ratings based on looking at 856 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your work environment positive or negative?" and "What's the work pace at your company?".

  • Capital One
  • Trustco Bank70

Sentiment Culture Ratings vs Trustco Bank

Capital One
76 / 100

Sentiment Culture Ratings vs Trustco Bank
Winner by 23%

Capital One rates % higher than Trustco Bank on Sentiment Culture Ratings vs Trustco Bank Ratings based on looking at 690 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "How do your customers perceive your company?".

  • Capital One
  • Trustco Bank51