CSAA Insurance Group, a AAA Insurer vs USAA | Comparably
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CSAA Insurance Group, a AAA Insurer Claimed Company
EMPLOYEE
PARTICIPANTS
60
TOTAL
RATINGS
789
USAA Claimed Company
This companyis accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
118
TOTAL
RATINGS
2219

CSAA Insurance Group, a AAA Insurer vs USAA

Compare CSAA Insurance Group, a AAA Insurer versus USAA for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 60 employees and customers of CSAA Insurance Group, a AAA Insurer and 118 employees and customers of USAA.

CSAA Insurance Group, a AAA Insurer

CSAA Insurance Group, a AAA Insurer's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of CSAA Insurance Group, a AAA Insurer.

USAA

USAA's brand is ranked #70 in the list of Global Top 100 Brands, as rated by customers of USAA.

2.5/5
Product Quality
3.3/5
2.2/5
Pricing
3.2/5
2.3/5
Customer Service
3.3/5
-34
NPS Score
22%Promoters
22%Passive
56%Detractors
7
NPS Score
49%Promoters
9%Passive
42%Detractors

Net Promoter Score
Winner by 41

See how CSAA Insurance Group, a AAA Insurer compares to its competitors

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Working at CSAA Insurance Group, a AAA Insurer vs Working at USAA

Thomas Troy CSAA Insurance Group, a AAA Insurer's CEO
69 / 100

CEO Rating

Wayne Peacock USAA's CEO
Wayne Peacock
81 / 100

CEO Rating
Winner by 12%

CSAA Insurance Group, a AAA Insurer

CSAA Insurance Group, a AAA Insurer doesn't have enough ratings to calculate the Team Culture Ratings.

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USAA

Employees at USAA rate their CEO, Wayne Peacock, 81/100. This score is 12% higher than the scores of CSAA Insurance Group, a AAA Insurer's CEO, Thomas Troy. Employees in the Marketing and Design departments rate Wayne Peacock the highest.

CEO Score 69
CEO Score
CEO Score 81
Overall Culture 64
Overall Culture
Overall Culture 77
8
eNPS
33
Gender Score 62
Gender Score
Gender Score 78
Diversity Score 65
Diversity Score
Diversity Score 77
Perk And Benefits 65
Perk And Benefits
Perk And Benefits 85
Professional Dev. 48
Professional Dev.
Professional Dev. 61

Overall Culture at CSAA Insurance Group, a AAA Insurer vs USAA

64
/ 100
CSAA Insurance Group, a AAA Insurer

Employees at CSAA Insurance Group, a AAA Insurer rate their Overall Culture a 64/100, with IT and Customer Support as the two departments that rate their experience the highest.

77
/ 100
USAA

Employees at USAA rate their Overall Culture a /100, with Marketing and Customer Support as the two departments that rate their experience the highest.

Overall Culture
Winner by 13%

  • CSAA Insurance Group, a AAA Insurer
  • USAA77

Employee Net Promoter Score at CSAA Insurance Group, a AAA Insurer vs USAA

8
eNPS
CSAA Insurance Group, a AAA Insurer
23 Promoters 47%
7 Passives 14%
19 Detractors 39%
33
eNPS
USAA
55 Promoters 56%
20 Passives 21%
22 Detractors 23%

Employee Net Promoter Score
Winner by %

  • CSAA Insurance Group, a AAA Insurer
  • USAA33

Gender Score at CSAA Insurance Group, a AAA Insurer vs USAA

62
/ 100
CSAA Insurance Group, a AAA Insurer

Employees at CSAA Insurance Group, a AAA Insurer rate their Gender Score a 62/100, with Customer Support as the department that rate their experience the highest.

78
/ 100
USAA

Employees at USAA rate their Gender Score a /100, with Marketing and Finance as the two departments that rate their experience the highest.

Gender Score
Winner by 16%

  • CSAA Insurance Group, a AAA Insurer
  • USAA78

Diversity Score at CSAA Insurance Group, a AAA Insurer vs USAA

65
/ 100
CSAA Insurance Group, a AAA Insurer

Employees at CSAA Insurance Group, a AAA Insurer rate their Diversity Score a 65/100, with Customer Support as the department that rate their experience the highest.

77
/ 100
USAA

Employees at USAA rate their Diversity Score a /100, with Customer Support and HR as the two departments that rate their experience the highest.

Diversity Score
Winner by 12%

  • CSAA Insurance Group, a AAA Insurer
  • USAA77

Perk and Benefits Score at CSAA Insurance Group, a AAA Insurer vs USAA

65
/ 100
CSAA Insurance Group, a AAA Insurer

Employees at CSAA Insurance Group, a AAA Insurer rate their Perk and Benefits Score a 65/100, with Customer Support and Admin as the two departments that rate their experience the highest.

85
/ 100
USAA

Employees at USAA rate their Perk and Benefits Score a /100, with Marketing and HR as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 20%

  • CSAA Insurance Group, a AAA Insurer
  • USAA86

Professional Development Score at CSAA Insurance Group, a AAA Insurer vs USAA

48
/ 100
CSAA Insurance Group, a AAA Insurer

Employees at CSAA Insurance Group, a AAA Insurer rate their Professional Development Score a 48/100.

61
/ 100
USAA

Employees at USAA rate their Professional Development Score a /100, with Engineering and HR as the two departments that rate their experience the highest.

Professional Development Score
Winner by 13%

  • CSAA Insurance Group, a AAA Insurer
  • USAA61

Leadership Culture Ratings vs USAA

CSAA Insurance Group, a AAA Insurer
61 / 100
USAA
77 / 100

CSAA Insurance Group, a AAA Insurer rates % lower than USAA on Leadership Culture Ratings vs USAA Ratings based on looking at 675 ratings from employees of the two companies. Ratings come from the answers to questions like "Do Your Company Leaders Do What They Should to Retain You as an Employee?" and "How would you rate your manager?".

  • CSAA Insurance Group, a AAA Insurer
  • USAA77

Compensation Culture Ratings vs USAA

CSAA Insurance Group, a AAA Insurer
68 / 100
USAA
80 / 100

CSAA Insurance Group, a AAA Insurer rates % lower than USAA on Compensation Culture Ratings vs USAA Ratings based on looking at 467 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "How often do you get a raise?".

  • CSAA Insurance Group, a AAA Insurer
  • USAA81

Team Culture Ratings vs USAA

CSAA Insurance Group, a AAA Insurer
71 / 100
USAA
81 / 100

CSAA Insurance Group, a AAA Insurer rates % lower than USAA on Team Culture Ratings vs USAA Ratings based on looking at 404 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "How would you rate the quality of your coworkers?".

  • CSAA Insurance Group, a AAA Insurer
  • USAA81

Environment Culture Ratings vs USAA

CSAA Insurance Group, a AAA Insurer
68 / 100
USAA
73 / 100

CSAA Insurance Group, a AAA Insurer rates % lower than USAA on Environment Culture Ratings vs USAA Ratings based on looking at 446 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your work environment positive or negative?" and "What % of the time are you bored at work?".

  • CSAA Insurance Group, a AAA Insurer
  • USAA74

Sentiment Culture Ratings vs USAA

CSAA Insurance Group, a AAA Insurer
66 / 100
USAA
80 / 100

CSAA Insurance Group, a AAA Insurer rates % lower than USAA on Sentiment Culture Ratings vs USAA Ratings based on looking at 392 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "How do your customers perceive your company?".

  • CSAA Insurance Group, a AAA Insurer
  • USAA80

See how CSAA Insurance Group, a AAA Insurer compares to its competitors

See how USAA compares to its competitors