Customer.io Claimed Company

EMPLOYEE PARTICIPANTS: 3

TOTAL RATINGS: 64

Klaviyo Claimed Company

This companyis accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 514

TOTAL RATINGS: 13014

Customer.io vs Klaviyo

Compare Customer.io versus Klaviyo for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 3 employees and customers of Customer.io and 514 employees and customers of Klaviyo.

Customer.io

Customer.io's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Customer.io.

Klaviyo

Klaviyo's brand is ranked #942 in the list of Global Top 1000 Brands, as rated by customers of Klaviyo.

4.2/5

Product Quality

4.1/5

4/5

Pricing

4.3/5

5/5

Customer Service

3.9/5

NPS Score

68%	Promoters
21%	Passive
11%	Detractors

Net Promoter Score
Winner by 10

NPS Score

64%	Promoters
19%	Passive
17%	Detractors

See how Customer.io compares to its competitors

Working at Customer.io vs Working at Klaviyo

93 / 100

CEO Rating
Winner by 6%

Andrew Bialecki

87 / 100

CEO Rating

Customer.io

Customer.io doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Klaviyo

Employees at Klaviyo rate their CEO, Andrew Bialecki, 87/100. This score is 6% lower than the scores of Customer.io's CEO, Colin Nederkoorn. Employees in the Legal and Business Development departments rate Andrew Bialecki the highest.

CEO Score 93

CEO Score

CEO Score 87

Overall Culture 89

Overall Culture

Overall Culture 83

eNPS

Gender Score N/A

Gender Score

Gender Score 83

Diversity Score N/A

Diversity Score

Diversity Score 81

Perk And Benefits 85

Perk And Benefits

Perk And Benefits 84

Professional Dev. N/A

Professional Dev.

Professional Dev. 74

Overall Culture at Customer.io vs Klaviyo

/ 100

Customer.io

Employees at Customer.io rate their Overall Culture a 89/100.

Overall Culture
Winner by 6%

/ 100

Klaviyo

Employees at Klaviyo rate their Overall Culture a /100, with Design and Legal as the two departments that rate their experience the highest.

Customer.io
Klaviyo83

Employee Net Promoter Score at Customer.io vs Klaviyo

Not enough ratings

Customer.io

0 Promoters 0%

0 Passives 0%

0 Detractors 0%

eNPS

Klaviyo

262 Promoters 62%

114 Passives 27%

45 Detractors 11%

Employee Net Promoter Score
Winner

Klaviyo52

Gender Score at Customer.io vs Klaviyo

Not enough ratings

Customer.io

Customer.io doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Klaviyo

Employees at Klaviyo rate their Gender Score a /100, with Design and Finance as the two departments that rate their experience the highest.

Gender Score
Winner

Klaviyo83

Diversity Score at Customer.io vs Klaviyo

Not enough ratings

Customer.io

Customer.io doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Klaviyo

Employees at Klaviyo rate their Diversity Score a /100, with Design and Customer Success as the two departments that rate their experience the highest.

Diversity Score
Winner

Klaviyo81

Perk and Benefits Score at Customer.io vs Klaviyo

/ 100

Customer.io

Employees at Customer.io rate their Perk and Benefits Score a 85/100.

Perk and Benefits Score
Winner by 1%

/ 100

Klaviyo

Employees at Klaviyo rate their Perk and Benefits Score a /100, with Admin and Product as the two departments that rate their experience the highest.

Customer.io
Klaviyo84

Professional Development Score at Customer.io vs Klaviyo

Not enough ratings

Customer.io

Customer.io doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Klaviyo

Employees at Klaviyo rate their Professional Development Score a /100, with Design and Finance as the two departments that rate their experience the highest.

Professional Development Score
Winner

Klaviyo74

Leadership Culture Ratings vs Klaviyo

Customer.io rates % lower than Klaviyo on Leadership Culture Ratings vs Klaviyo Ratings based on looking at 3888 ratings from employees of the two companies. Ratings come from the answers to questions like "What does the leadership team need to get better at?" and "What do you like best about the leadership team?".

Customer.io
Klaviyo86

Compensation Culture Ratings vs Klaviyo

Customer.io rates % lower than Klaviyo on Compensation Culture Ratings vs Klaviyo Ratings based on looking at 972 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "Do you believe you're paid fairly?".

Customer.io
Klaviyo82

Team Culture Ratings vs Klaviyo

Customer.io rates % lower than Klaviyo on Team Culture Ratings vs Klaviyo Ratings based on looking at 936 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "How would you rate the quality of your coworkers?".

Customer.io
Klaviyo92

Environment Culture Ratings vs Klaviyo

Customer.io

82 / 100

Environment Culture Ratings vs Klaviyo
Winner by 3%

Klaviyo

79 / 100

Customer.io rates % higher than Klaviyo on Environment Culture Ratings vs Klaviyo Ratings based on looking at 2166 ratings from employees of the two companies. Ratings come from the answers to questions like "What's the work pace at your company?" and "What is most positive about the culture and environment at your company?".

Customer.io
Klaviyo79

Sentiment Culture Ratings vs Klaviyo

Customer.io

89 / 100

Sentiment Culture Ratings vs Klaviyo
Winner by 3%

Klaviyo

86 / 100

Customer.io rates % higher than Klaviyo on Sentiment Culture Ratings vs Klaviyo Ratings based on looking at 1281 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "What would you most like to see improved at your company?".

Customer.io
Klaviyo86