Customer.io Claimed Company

EMPLOYEE PARTICIPANTS: 3

TOTAL RATINGS: 64

Iterable Claimed Company

EMPLOYEE PARTICIPANTS: 42

TOTAL RATINGS: 455

Customer.io vs Iterable

Compare Customer.io versus Iterable for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 3 employees and customers of Customer.io and 42 employees and customers of Iterable.

Customer.io

Customer.io's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Customer.io.

Iterable

Iterable's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Iterable. Their current valuation is $500.00M.

4.2/5

Product Quality

3.8/5

4/5

Pricing

4/5

5/5

Customer Service

3.8/5

NPS Score

68%	Promoters
21%	Passive
11%	Detractors

Net Promoter Score
Winner by 27

NPS Score

56%	Promoters
18%	Passive
26%	Detractors

See how Customer.io compares to its competitors

See how Iterable compares to its competitors

Working at Customer.io vs Working at Iterable

93 / 100

CEO Rating
Winner

Sam Allen

Not enough ratings

CEO Rating

Customer.io

Customer.io doesn't have enough ratings to calculate the Team Culture Ratings.

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Iterable

Iterable doesn't have enough ratings to calculate the Team Culture Ratings.

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CEO Score 93

CEO Score

CEO Score N/A

Overall Culture 89

Overall Culture

Overall Culture 77

eNPS

Gender Score N/A

Gender Score

Gender Score N/A

Diversity Score N/A

Diversity Score

Diversity Score N/A

Perk And Benefits 85

Perk And Benefits

Perk And Benefits 81

Professional Dev. N/A

Professional Dev.

Professional Dev. 73

Overall Culture at Customer.io vs Iterable

/ 100

Customer.io

Employees at Customer.io rate their Overall Culture a 89/100.

Overall Culture
Winner by 12%

/ 100

Iterable

Employees at Iterable rate their Overall Culture a /100, with Sales and Engineering as the two departments that rate their experience the highest.

Customer.io
Iterable77

Employee Net Promoter Score at Customer.io vs Iterable

Not enough ratings

Customer.io

0 Promoters 0%

0 Passives 0%

0 Detractors 0%

eNPS

Iterable

20 Promoters 55%

5 Passives 14%

11 Detractors 31%

Employee Net Promoter Score
Winner

Iterable24

Gender Score at Customer.io vs Iterable

Not enough ratings

Customer.io

Customer.io doesn't have enough ratings to calculate Gender Score ratings.

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Not enough ratings

Iterable

Iterable doesn't have enough ratings to calculate Gender Score ratings.

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Diversity Score at Customer.io vs Iterable

Not enough ratings

Customer.io

Customer.io doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Iterable

Iterable doesn't have enough ratings to calculate Diversity Score ratings.

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Perk and Benefits Score at Customer.io vs Iterable

/ 100

Customer.io

Employees at Customer.io rate their Perk and Benefits Score a 85/100.

Perk and Benefits Score
Winner by 4%

/ 100

Iterable

Employees at Iterable rate their Perk and Benefits Score a /100, with Engineering as the department that rate their experience the highest.

Customer.io
Iterable83

Professional Development Score at Customer.io vs Iterable

Not enough ratings

Customer.io

Customer.io doesn't have enough ratings to calculate Professional Development Score ratings.

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Not enough ratings

Iterable

Employees at Iterable rate their Professional Development Score a /100.

Professional Development Score
Winner

Iterable74

Leadership Culture Ratings vs Iterable

Customer.io

85 / 100

Leadership Culture Ratings vs Iterable
Winner by 3%

Iterable

82 / 100

Customer.io rates % higher than Iterable on Leadership Culture Ratings vs Iterable Ratings based on looking at 84 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's goals clear, and are you invested in them?" and "How would you rate your manager?".

Customer.io
Iterable83

Compensation Culture Ratings vs Iterable

Customer.io

81 / 100

Compensation Culture Ratings vs Iterable
Winner by 11%

Iterable

70 / 100

Customer.io rates % higher than Iterable on Compensation Culture Ratings vs Iterable Ratings based on looking at 83 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your stock/equity compensation?" and "Are you satisfied with your Benefits?".

Customer.io
Iterable70

Team Culture Ratings vs Iterable

Customer.io

91 / 100

Team Culture Ratings vs Iterable
Winner by 10%

Iterable

81 / 100

Customer.io rates % higher than Iterable on Team Culture Ratings vs Iterable Ratings based on looking at 69 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "What do your coworkers need to improve and how could you work together better?".

Customer.io
Iterable82

Environment Culture Ratings vs Iterable

Customer.io

82 / 100

Environment Culture Ratings vs Iterable
Winner by 6%

Iterable

76 / 100

Customer.io rates % higher than Iterable on Environment Culture Ratings vs Iterable Ratings based on looking at 73 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you have a close friend at work?" and "On average, how many hours do you work a day?".

Customer.io
Iterable76

Sentiment Culture Ratings vs Iterable

Customer.io

89 / 100

Sentiment Culture Ratings vs Iterable
Winner by 15%

Iterable

74 / 100

Customer.io rates % higher than Iterable on Sentiment Culture Ratings vs Iterable Ratings based on looking at 81 ratings from employees of the two companies. Ratings come from the answers to questions like "How confident are you about the future success of your company?" and "What would you most like to see improved at your company?".

Customer.io
Iterable74