Braze Claimed Company

EMPLOYEE PARTICIPANTS: 36

TOTAL RATINGS: 409

Customer.io Claimed Company

EMPLOYEE PARTICIPANTS: 3

TOTAL RATINGS: 64

Braze vs Customer.io

Compare Braze versus Customer.io for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 36 employees and customers of Braze and 3 employees and customers of Customer.io.

Braze

Braze's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Braze. Their current market cap is $850.00M.

Customer.io

Customer.io's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Customer.io.

3.8/5

Product Quality

4.2/5

3.6/5

Pricing

4/5

3.6/5

Customer Service

5/5

NPS Score

46%	Promoters
19%	Passive
35%	Detractors

NPS Score

68%	Promoters
21%	Passive
11%	Detractors

Net Promoter Score
Winner by 46

See how Braze compares to its competitors

See how Customer.io compares to its competitors

Working at Braze vs Working at Customer.io

89 / 100

CEO Rating

Colin Nederkoorn

93 / 100

CEO Rating
Winner by 4%

Braze

Braze doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Customer.io

Employees at Customer.io rate their CEO, Colin Nederkoorn, 93/100. This score is 4% higher than the scores of Braze's CEO, Bill Magnuson.

CEO Score 89

CEO Score

CEO Score 93

Overall Culture 86

Overall Culture

Overall Culture 89

eNPS

Gender Score 87

Gender Score

Gender Score N/A

Diversity Score 88

Diversity Score

Diversity Score N/A

Perk And Benefits 85

Perk And Benefits

Perk And Benefits 85

Professional Dev. 87

Professional Dev.

Professional Dev. N/A

Overall Culture at Braze vs Customer.io

/ 100

Braze

Employees at Braze rate their Overall Culture a 86/100, with Marketing as the department that rate their experience the highest.

/ 100

Customer.io

Employees at Customer.io rate their Overall Culture a /100.

Overall Culture
Winner by 3%

Braze86
Customer.io

Employee Net Promoter Score at Braze vs Customer.io

eNPS

Braze

18 Promoters 64%

7 Passives 25%

3 Detractors 11%

Employee Net Promoter Score
Winner

Not enough ratings

Customer.io

0 Promoters 0%

0 Passives 0%

0 Detractors 0%

Braze54

Gender Score at Braze vs Customer.io

/ 100

Braze

Employees at Braze rate their Gender Score a 87/100, with Marketing as the department that rate their experience the highest.

Gender Score
Winner

/ 100

Customer.io

Customer.io doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

Braze88

Diversity Score at Braze vs Customer.io

/ 100

Braze

Employees at Braze rate their Diversity Score a 88/100.

Diversity Score
Winner

/ 100

Customer.io

Customer.io doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Braze90

Perk and Benefits Score at Braze vs Customer.io

/ 100

Braze

Employees at Braze rate their Perk and Benefits Score a 85/100.

Tied

/ 100

Customer.io

Employees at Customer.io rate their Perk and Benefits Score a /100.

Tied

Braze88
Customer.io

Professional Development Score at Braze vs Customer.io

/ 100

Braze

Employees at Braze rate their Professional Development Score a 87/100, with Marketing as the department that rate their experience the highest.

Professional Development Score
Winner

/ 100

Customer.io

Customer.io doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Braze91

Leadership Culture Ratings vs Customer.io

Braze rates % lower than Customer.io on Leadership Culture Ratings vs Customer.io Ratings based on looking at 106 ratings from employees of the two companies. Ratings come from the answers to questions like "Do Your Company Leaders Do What They Should to Retain You as an Employee?" and "What does the leadership team need to get better at?".

Braze84
Customer.io

Compensation Culture Ratings vs Customer.io

Braze rates % lower than Customer.io on Compensation Culture Ratings vs Customer.io Ratings based on looking at 61 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "Are you satisfied with your Benefits?".

Braze78
Customer.io

Team Culture Ratings vs Customer.io

Braze rates % lower than Customer.io on Team Culture Ratings vs Customer.io Ratings based on looking at 59 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "Do you look forward to interacting with your coworkers?".

Braze92
Customer.io

Environment Culture Ratings vs Customer.io

Braze rates % lower than Customer.io on Environment Culture Ratings vs Customer.io Ratings based on looking at 66 ratings from employees of the two companies. Ratings come from the answers to questions like "On average, how many hours do you work a day?" and "Does someone you work with closely, make you want to quit your job?".

Braze81
Customer.io

Sentiment Culture Ratings vs Customer.io

Braze rates % lower than Customer.io on Sentiment Culture Ratings vs Customer.io Ratings based on looking at 69 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "What makes you most happy at work?".

Braze88
Customer.io