


Employees at Dillard's rank William Dillard II in the Bottom 10% of CEOs in Little Rock, AR. Similarly, employees at Kohl's rank Michelle Gass in the Bottom 25% of CEOs in Fond Du Lac, WI. Employees rate their CEO differently based on the frequency of interaction, ability to affect company culture, and drive measurable results.

CEO of Dillard's
BIO: Mr. William T. Dillard, II, has been the Chairman at Dillard's Inc. since May 2002 and has been Chief Executive Officer since May 1998. Mr. Dillard served as President and Chief Operating Officer of Dillard's. He serves as Chairman of the Board of Dillard's Capital Trust I. He served as Vice Chairman at Acxiom Corporation since March 6, 2006. He serves as an Executive Director at Dillard's Properties, Inc., and W.D. Company, Inc. He has been a Director of Dillard's Inc., since 1967. He has been an Independent Director of Barnes & Noble, Inc. since November 1993. He serves as Director at Dillards Capital Trust I. He serves as a Member of the National Advisory Board and Dallas Region Advisory Board of JPMorganChase & Co. He has been a Director of Acxiom Corporation since 1988 and served as Lead Independent Director from March 6, 2006 to 2007. He holds a Master's degree in Business Administration from Harvard University and a Bachelor's degree in Business Administration from the University of Arkansas.

CEO of Kohl's
BIO: Gass joined Kohl’s in 2013 as chief customer officer and was named chief merchandising and customer officer in 2015. Gass was promoted to CEO-elect in October 2017 and assumed the CEO role in May 2018. Gass was an integral leader of the creation of Kohl’s long-term strategic framework, the Greatness Agenda, in 2014.Gass also led the company’s focus on becoming an active and wellness destination, launched Kohl’s new loyalty program and is responsible for bringing in new categories, partners and brands, including Under Armour and Amazon.

Women at Dillard's rated their CEO a F

Women at Kohl's rated their CEO a C+

Diverse Employees at Dillard's rated their CEO a D-

Diverse Employees at Kohl's rated their CEO a C+



At Dillard's, employees in the Design department rate William Dillard II the highest. According to employees, William Dillard II's ability to drive business results is Very Bad. At Kohl's, the Finance department's employees rate their CEO highest. And, 67% of Kohl's' employees approve of their CEO's management style.